Nusatrip
Reviews and Complaints

Nusatrip is a USELESS intermediary between client and domestic airliners that charge a small fee on their ticketprices, but WHEN you face a cancellation (remember the virus?) you have to wait an INSANE time whereas you can get it reimbursed QUICKER and 100% form the airliner DIRECTLY if you book it DIRECTLY from the airliner. But even WORSE is the fact that even IF you expressed the wish to CANCEL officially via EMail, the NUsatrip staff INVENTS a condition so to STALL the cancellation and YOU dont get the full information (believing the message is a COPY/double or ends in Spam or you think it does NOT matter; the ORIGINAL COMMAND STANDS..) and NEVER GET another HEADS UP. Which results in the fact that the original cancellation is NOT passed on, and YOU are fukkked and find out ONLY % MONTHS LATER that you get NOTHING !
You LOSE !
Avoid Nusatrip and book your domestic flights with the original airliners! Nusatrip is USELESS!

people. I booked a flight with Nusatrip and they charged me twice for the same ticket. When I tried to contact them, they were unresponsive and didn't help me at all. It was a nightmare trying to get my money back. I would never use this website again and I would advise others to stay away from it.

Nusatrip is a website that claims to offer affordable flights and travel packages. However, my experience with them was far from pleasant. I booked a flight through their website and was charged twice for the same ticket. I was shocked and confused, so I immediately tried to contact their customer service team. However, they were unresponsive and didn't help me at all. I was left feeling frustrated and helpless.

After several attempts to contact them, I finally got a response. However, it was not helpful at all. They told me that they couldn't refund my money and that I would have to contact my bank to dispute the charges. This was a huge inconvenience for me and it took a long time to get my money back.

Overall, my experience with Nusatrip was terrible. I would never recommend this website to anyone. They are dishonest and unresponsive, and they will steal your money if given the chance. If you're looking for affordable travel options, I would suggest looking elsewhere. There are plenty of other websites out there that are more reliable and trustworthy.

So frustrating! I had to call them multiple times before finally getting through to someone. And even then, they were not very helpful. They kept telling me to wait for an email from their payment team, but I never received one. It took almost a week to get my money back. I will never use Nusatrip again.

I can't believe the nerve of Nusatrip! I booked a flight through their website and paid my hard-earned money, only to have the flight cancelled. And what did they do? Refused to give me a refund! Can you believe it?

I mean, seriously, how are the directors of this company not in jail? It's downright criminal to take someone's money and then not provide the service they paid for. I'm beyond frustrated with Nusatrip and their lack of customer service.

I tried to contact them multiple times to resolve the issue, but they were unresponsive and unhelpful. It's like they don't care about their customers at all. I would never recommend this company to anyone and I urge others to stay far away from them.

In conclusion, Nusatrip is a terrible company that doesn't care about their customers. They took my money and refused to give me a refund when my flight was cancelled. I'm extremely disappointed and would never use their services again.

I had a terrible experience with Nusatrip. It was a complete waste of my time. I spent hours trying to purchase an air ticket, only to be told that they couldn't process my payment. Can you believe that? In this day and age, an online travel agency that can't accept foreign credit cards? It's pathetic.

I was really disappointed with the service I received from Nusatrip. I had heard good things about them, but my experience was far from positive. The website was difficult to navigate, and I had trouble finding the information I needed. When I finally found the flight I wanted, I was excited to book it. But then I ran into problems with the payment process.

I tried several times to enter my credit card information, but it kept getting rejected. I contacted customer service for help, but they were no help at all. They just told me that they couldn't accept foreign credit cards. I couldn't believe it. How can an online travel agency not accept foreign credit cards? It's ridiculous.

Overall, I would not recommend Nusatrip to anyone. Their service is terrible, and their website is difficult to use. If you're looking for a reliable online travel agency, look elsewhere. Don't waste your time with Nusatrip.