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The Wall Street Journal

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The Wall Street Journal Complaints 10

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5:51 pm EDT
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The Wall Street Journal Stay Away from The Wall Street Journal: Untrustworthy and Deceitful Practices

So, I heard about this news website called 'The Wall Street Journal' from a friend and thought of giving it a try. I took advantage of a so-called 'deal' they had in 2017, and without thinking twice, I went ahead and signed up. However, after signing up, I was taken aback by the actual monthly cost, which was quite high, to be honest.

I tried to cancel the subscription following their guidelines, but it was a bit tricky, and they did not accept it despite my best efforts. The next thing I knew, I was being billed over $40 every month without realizing it! After two years of being misled, I finally figured out that it was The Wall Street Journal who had been billing me all along, and to add insult to injury, they had been using a false email address linked to my account!

I'm not kidding; it was a typo! Can you believe it? I was really angry when I found out about this shenanigan that the WSJ was pulling. This kind of behavior can drive anyone up the wall! I was livid and demanded a refund for all those months I had been billed for nothing by the WSJ. But, to my surprise, they refused to return even a quarter of the amount they took from me despite using a false email address!

In conclusion, I would strongly advise against subscribing to The Wall Street Journal, as they are untrustworthy and deceitful. Nobody wants to deal with false billing and shady practices; it's not worth the hassle. There are better and more reliable alternatives out there that won't leave a bad taste in your mouth. So, don't make the same mistake I did. Stay away from The Wall Street Journal!

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3:51 pm EDT
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The Wall Street Journal The Wall Street Journal's Customer Service: A Frustrating and Exhaustive Experience

I ain't kidding you folks, if you're looking to cancel your subscription to the Wall Street Journal, you better be prepared to make a personal call to their Customer Service line. No online messages, no email requests, no chat support, just plain old phone call - and be warned, there will be a slog.

So, after navigating through their website and finally figuring out their Customer Service number, I dialled in and got myself ready for some quality tunes on the hold music. Oh boy, was I wrong! It was like an earful of nails scratchin' on a chalkboard. I must've waited for a good half hour, and when someone finally picks up, I'm thinking "Thank God!".

But then came the real kicker - the endless questions! I mean, I get it, they're just trying to do their job but it felt like an interrogation! And just when I ask to cancel my subscription, this guy tells me that he can't help me! Whaaaat?!? So, he connects me to another department, and yup, guess what? - Another exhaustive list of more questions!

I mean, I ain't no rocket scientist, but shouldn't cancelling your subscription be as easy as signing up for one? Why do they make it so darn difficult? It all seems like a sneaky way to hold on to your hard-earned cash without delivering the goods. I don't know, maybe they think it's a smart business strategy. But let me tell you, it's downright frustrating and annoying.

You would think such a high-profile publication like the Wall Street Journal could afford to make cancellations a bit more convenient, or at least less of an unpleasant experience. They call themselves a prestigious newspaper, but if you ask me, this policy feels more like a scam.

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2:55 pm EDT
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The Wall Street Journal Review of WSJ.com: Reliable Business News Source, but Limited Subscription Cancellation Options

I must say that I have had quite a different experience with WSJ.com. I subscribed to WSJ to stay up to date with the latest business news and analysis.

The website is well-designed and easy to navigate. I particularly appreciate the breadth of coverage that WSJ.com offers, from breaking news to in-depth analysis and opinion pieces.

However, I did encounter a roadblock when I wanted to unsubscribe from my subscription. Unfortunately, WSJ.com does not have an option to cancel your subscription on their website.

I reached out to their support team and received a response within a day. However, I was disappointed to learn that the only way to unsubscribe was to call a phone number.

This was a bit frustrating and time-consuming. I would have preferred an easier way to cancel my subscription, such as an online option.

Despite this minor inconvenience, I still find WSJ.com to be a valuable resource for anyone interested in business and financial news. I appreciate the quality of their journalism and the diversity of their coverage.

Overall, I recommend WSJ.com as a reliable and informative source of business news and analysis. Just be prepared to jump through a few hoops if you ever want to cancel your subscription.

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Is The Wall Street Journal Legit?

The Wall Street Journal earns a trustworthiness rating of 91%

Highly recommended, but caution will not hurt.

Our conclusion: After a detailed review, ComplaintsBoard finds The Wall Street Journal to be a trustworthy company. Although there's a 0% resolution rate for customer complaints, which deserves attention, The Wall Street Journal is known for their high standards and safety. If you're thinking about dealing with The Wall Street Journal, it's wise to check how they handle complaints.

Wsj.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Wsj.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

Wsj.com you are considering visiting, which is associated with The Wall Street Journal, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.

The domain associated with The Wall Street Journal is registered with a high-end registrar, which can be an indicator of the company's commitment to maintaining a secure and reputable online presence.

The Wall Street Journal website is deemed to be popular and indicating that it receives a high volume of traffic. It is important to be cautious when using a highly trafficked website, as it may be a target for cybercriminals looking to exploit vulnerabilities or steal personal information.

Adult content may be available on wsj.com. It is important to be aware of potential risks and to use caution when accessing or engaging with such content.

However ComplaintsBoard has detected that:

  • While The Wall Street Journal has a high level of trust, our investigation has revealed that the company's complaint resolution process is inadequate and ineffective. As a result, only 0% of 10 complaints are resolved. The support team may have poor customer service skills, lack of training, or not be well-equipped to handle customer complaints.
  • We conducted a search on social media and found several negative reviews related to The Wall Street Journal. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
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The Wall Street Journal Inconsistent Delivery and Poor Customer Service with WSJ Subscription

I've been getting the WSJ for quite some time now and let me tell you, the delivery has been all over the place lately. For the past 6 weeks or so, I've only been getting maybe 2 papers in the mail each week. That's not what I signed up for! So I've been calling the customer service hotline a bunch of times, always trying to be nice and polite and all that jazz. But it seems like nothing ever gets done about this. They just keep saying that they'll fix it, but it never happens. And here I am, stuck with a subscription that automatically renews until February 9th. Ugh. It's super frustrating because they won't even issue refunds. I thought that cancelling the subscription and then signing up again might do the trick, but nope. No luck there. This whole thing has been a real nightmare. So yeah, anyone who's thinking about subscribing to the WSJ, beware! They really don't seem to care about their customers or their satisfaction. It's impossible to get through to anyone who can actually figure out what the problem is and fix it for real.

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The Wall Street Journal Disappointed and Deceived: My Terrible Experience with the Wall Street Journal Subscription

I gotta say, I've been reading the Wall Street Journal for a while now, and man, am I disappointed. I never thought I'd be writing a bad review about them, but here I am. Let me tell you what's been going on.

So, I decided that I wanted to cancel my subscription. I thought I did it online by clicking some button that said UNSUBSCRIBE and removing my bank information. I mean, that's what you're supposed to do, right? But nope, not with these guys. They kept charging my card for three whole months. Can you believe it?

Now, let me tell you about the "cancellation" (aka sales) department. Those guys are something else. They kept trying to convince me to keep my membership, even though I clearly told them I didn't want it. I mean, come on, guys. Have some respect.

Finally, I had enough. I told the person on the phone that I was going to contact my bank to cancel the withdrawal, since they clearly weren't willing to end my subscription. And you know what I said after that? I said I was going to write a review condemning WSJ's actions. And that's exactly what I'm doing right now.

I still haven't heard back from them, but I don't have high hopes. I'm going to contact my bank anyway, because at this point, it's the only thing I can do. It's a shame, really. I used to enjoy reading the Wall Street Journal, but now I can't even look at it without feeling angry.

So, there you have it. If you're thinking about subscribing to the Wall Street Journal, maybe think twice. They clearly don't care about their customers.

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The Wall Street Journal Subscription to The Wall Street Journal: Great Content, Confusing Rates

I recently subscribed to The Wall Street Journal (wsj.com), and let me tell you, it's been a bit of a rollercoaster ride. As a responsible citizen, I thought it would be a good idea to stay informed and subscribe to the daily news. However, I had no idea that the subscription would grow to a whopping 38.99 a month! And to top it off, I had also signed up for their wine subscription through Pay Pal, which only added to the confusion.

I ignored the emails from Pay Pal for months until I finally decided to check out all the subscriptions I was paying for. To my surprise, I had been paying a pretty penny for the WSJ subscription, thanks to the lack of communication about the end of the introductory rate. If only they had contacted me in a timely manner, I could have avoided continuing at that price.

When I reached out to customer service, I was met with no intention of settling anything with me, but rather an attempt to get me to use their iPad and iPhone apps. Crazy, right? It's just common sense to check your statements and keep an eye on your subscriptions, but the business world knows that some of us let things slide.

Despite the confusion and frustration, I will admit that the content on wsj.com is top-notch. The articles are well-written and informative, covering a wide range of topics including finance, technology, politics, and more. The website itself is easy to navigate, with a clean and simple layout that makes finding what you need a breeze.

All in all, if you're considering a subscription to The Wall Street Journal, just make sure you know what you're getting into. Keep an eye on those rates, and don't be afraid to reach out to customer service if you have any questions or concerns. And remember, check your statements!

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The Wall Street Journal The Wall Street Journal made unsubscribing a headache

I wasn't too thrilled with The Wall Street Journal when I tried to unsubscribe. It was tough! Like they think that their writing ain't enough to keep you coming back for more. But I actually liked a lot of the articles. The stories were good and I could tell the writing was top-notch. But you know, sometimes you just gotta quit something. And trying to unsubscribe from The Wall Street Journal was a real pain.
For real - they don't even pretend to let you unsubscribe by email. You gotta call them up, during their work hours, and use an international number. What gives? Wouldn't you think that a company so big and well-respected would make it easy to leave? But no, they gotta make it hard. And that really grinds my gears.
I don't know if I can recommend this paper to anyone now. They just don't treat their customers right. If I can't unsubscribe eventually, I might just have to call up my bank and tell 'em to block any charges from The Wall Street Journal.

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The Wall Street Journal Unethical Business Practices by The Wall Street Journal: A Review on Subscription Charges

I remember signing up for a subscription with The Wall Street Journal on October 18th, 2020. The pricing for the subscription was low, only $4 a month for the digital version. I was pleased with the deal and was excited to have access to the highly-regarded journalism that The Wall Street Journal is know for. However, as the initial scurry of signing up subsided, I started to worry about what would happen when my subscription was nearing its end.

The Wall Street Journal made it clear that, once the introductory year was up, my subscription would continue but at a much higher price. They stated that they would send me an email reminding me that my subscription was ending and informing me of the new price. However, I never received an email from them. I was highly disappointed and frustrated when it was suddenly evident that I had been charged ~$38 per month for my subscription. Naturally, I disputed the charge with their customer service department, and they stated that they had sent multiple notice emails.

The problem is, I never received an email. I know that sometimes emails end up in spam folders, so I checked all of my email folders- spam included- and the anniversary email was nowhere to be found. It seems like The Wall Street Journal is attempting to scam individuals like myself, and I find that incredibly unethical. If they really did send an email, it got lost in cyberspace, and now they are attempting to charge me an absurd amount for a service that I thought I had cancelled. The worst part is that I doubt I am the only one dealing with this problem. I am sure there are others who have been overcharged by The Wall Street Journal.

In conclusion, while I commend The Wall Street Journal for its excellent journalism, I am highly disappointed with its business practices. They need to be more transparent with their customers and improve upon their communication methods. Until they can rectify this situation, I cannot recommend The Wall Street Journal.

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The Wall Street Journal WSJ Subscription: A Rollercoaster Ride of Drama

When I signed up for the WSJ, I wasn't entirely sure it was the right choice for me. But, I decided to give it a try and boy oh boy, was I in for a rollercoaster ride!

The first thing to note is that they really push their different subscription options. It's enough to make your head spin! I ended up choosing one, but I wasn't entirely sure it was for me. So, I decided to cancel my subscription. And that's when the real drama began.

I called four separate times to cancel my subscription. The first time was just a consultation but they really knew how to make me feel like I NEED the service. Then, the second time they offered to "extend" my account with no payment. However, that turned out to be a big fat lie because they still charged me! When I called back to get my refund, they said they would need "a few business days" to process it. Imagine my disappointment when over a week passed with no changes!

On my third call, I was getting a bit frustrated. The person on the other end seemed to know what they were doing because I was finally able to get my refund AND cancel my subscription in one single phone call. But, hold on just a darn minute! If they could have refunded me on my previous call, which seemed to be someone trying to keep me subscribed, then why did they tell me to wait 4-5 business days? It got my head spinning with confusion.

Despite all of this drama, I finally managed to cancel my subscription. But, I won't be using this service again. Frankly, I would not recommend it to anyone who doesn't want to go through the runaround that I went through. Be cautious when subscribing to the WSJ. And, make sure you're 100% sure this is what you want. Or else, you'll be in for one messy ride!

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The Wall Street Journal My Review of wsj.com: In-Depth Coverage of Business & Finance with a Few Annoying Pop-Up Ads

I recently started to use the Wall Street Journal's online platform, wsj.com, and I must say, it's been quite the experience. First of all, signing up was a breeze. I simply clicked a few buttons and entered my information, and voila! I had access to all of the content on the site.

The Wall Street Journal is known for its in-depth reporting on business and finance, and it didn't disappoint. I was able to read articles about the latest stock market trends, mergers and acquisitions, and even get insights into the world of tech, which I found fascinating.

One thing that I found a bit frustrating, however, were the pop-up ads that kept appearing. They would interrupt my reading and sometimes even cover up the text I was trying to read. I know they need to make money somehow, but it was a bit annoying.

Overall, I would recommend wsj.com to anyone who wants to stay informed about what's happening in the business world. The content is top-notch and you can trust that you're getting accurate and reliable information. Just be prepared to deal with a few annoying pop-up ads along the way.

Also, I must add that I can relate to the author's story about getting double-billed for his subscription back in 1969. It's a shame that some companies still don't take the time to fix simple errors like that and instead turn to threatening their customers. But I'm glad to report that my experience with wsj.com has been much smoother than that.

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Overview of The Wall Street Journal complaint handling

The Wall Street Journal reviews first appeared on Complaints Board on May 13, 2023. The latest review Stay Away from The Wall Street Journal: Untrustworthy and Deceitful Practices was posted on May 31, 2023. The Wall Street Journal has an average consumer rating of 1 stars from 10 reviews. The Wall Street Journal has resolved 0 complaints.
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The Wall Street Journal is ranked 3 among 37 companies in the News and Journalism category

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