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The Upper House Complaints & Reviews

The Upper House / marco ma unprofessional, racist & rude customer service

Pn
Apr 01, 2019

I have stayed at this hotel many times over the years while doing business in Hong Kong, and never had any problem. This time i was met by a staff member i now know as Marco Ma. He was very aggressive after some disagreement we heard him utter "Black Monkeys" It was unbelievable!!...