The Retail Equation review: Unhappy Kohls customer

I have had a kohls charge card fro 17 years! I have been buying my family clothes from there a lot sine we have 4 kids. In the last 2 years I haven't shopped there as much but have been online and have ordered multiple sizes(like slim and regular) since I have 3 boys of different builds and a daughter. I went to return items one day was denied returning 6 items and told I had been warned and I never have been and what is this?! False advertising of Kohl's return policy that is what this is! Very unhappy that Kohls does not just put this on their return page! There are many of us with lots of kids who may buy in various sizes so this makes no sense. Unless Kohls resolves this issue they will be losing a loyal custumer and four future customers and all my family that I tell as well because I know they do not know about this as well. How cruel to just let this spring on someone who may have close to $300 in return with just a couple higher end shoes and clothing items. I will be seeking further action and will close my credit card with them as well if not taken care of. Dirty business.