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Author of the complaint
9:45 pm
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I thought I had paid for one yr of mercury news, but in Oct I recieved usps mail that
i had to pay for month of october

calling customer service was a waste of time

when I wrote to complain I was told my subscription is valid until 11/1/2018

My papers stopped being delivered as of 10/15. I my subscription reinstated and credit for all undelivered papers

another concern...many times in the past my paper was delivered on the sidewalk in front of home instead of my driveway. I've had several reqular walkers in the morning trip on those, luckily I have not been sued for injury

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40 complaints
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The Mercury News contacts

(added by reviewer)
4 N. Second Street, Suite 800, California United States