The Men's Warehouse review: customer service - tuxedo fitting

I submitted group order early September for rentals for my son bar mitzvah in the Flatbush Avenue store in Brooklyn. Customer service has been awful. They didn't upload correctly so my brother had issues in another store and we had to fix. Then my brother in law not once but twice went to store with my 4 year old nephew and was turned away or told to wait over an hour for fitting! They even called ahead of time and were told to come in! My affair is in month and the service is disgusting! I will never buy or rent again and would appreciate the Flatbush store get more help, manage time and effectively handle customer relations!