Menu
The College Network Customer Service Phone, Email, Contacts
The College Network
reviews & complaints

The College Network
reviews & complaints

The College Network Complaints Summary

26 Resolved
103 Unresolved
Our verdict: When using services from The College Network with a poor resolution rate, be vigilant. Understand the common pitfalls other customers have faced. Prepare thoroughly for any interactions with their customer service, and consider alternative solutions if your issues are not addressed satisfactorily.
File a complaint
Write a review
Verified
The authenticity of the customer service contact information for The College Network has been meticulously verified by representatives from ComplaintsBoard using our proprietary verification system.
Click here to get notifications about new complaints of The College Network. We promise not to send you any unrelated messages
Share
Claim Your Business
Take control of your profile: address complaints and engage with reviews

The College Network complaints 129

Sort by:

Newest The College Network reviews & complaints

ComplaintsBoard
Q
11:57 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

The College Network LPN to BSN Program

I signed up in 2013 for the LPN to BSN program with The College Network. The program was $8,000. I never completed a class, and I found out they were never affiliated with a university for this program.It was all a lie. I had a hard time ever getting ahold of anyone to ask questions. Once I finally did, I was told there was nothing I could do. I signed a contract with them, and Southeast Credit had my account. I am to this day still paying for a program I was never able to complete. I want a refund of all that I have paid.

Desired outcome: Please refund my money

Confidential Information Hidden: This section contains confidential information visible to verified The College Network representatives only. If you are affiliated with The College Network, please claim your business to access these details.

Read full review of The College Network
Hide full review
ComplaintsBoard
D
10:33 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

The College Network Refund of tuition paid for LPN-RN bridge program

I enrolled in the LPN-RN bridge program in 2014. I paid over $9000 in advance to starting classes. I was never able to complete a class due to having to care for my invalid husband while working full time. I called The College Network resources office numerous times starting in late 2014 to early 2015, was given the runaround, and never given an answer. Now, there is no way to contact them as they have apparently gone out of business. I would love a refund of at least part of the $8932.00 that I paid in advance. Is there a class action lawsuit or any way to recover any of my money?

Claimed loss: $8932.00

Desired outcome: Please, refund my money

Read full review of The College Network
View 0 more photos
Hide full review
ComplaintsBoard
L
11:41 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

The College Network lvn to rn bridge program

I signed on with them in 2011, and never got all the modules I asked for. I did two courses out the of 11 they assigned. Post signing the agreement they added another module and we’re making me pay for it. I only completed two courses through Clep examination and requested a transcript, never received it. I searched the clep website for the transcript and it’s not documented.

Desired outcome: Refund

Read full review of The College Network
Hide full review

Is The College Network legit?

Our verdict: Complaints Board rates The College Network highly, signaling it as a legitimate option for users seeking reliable services. Despite this endorsement, the 20% resolution rate for complaints about The College Network raises questions. Diligently reviewing The College Network's client feedback and resolution practices is recommended for those considering The College Network's services, ensuring a comprehensive understanding of its legitimacy and commitment to customer satisfaction.

The College Network earns 86% level of Trustworthiness

Excellent Trust Notice: The College Network near-perfect at 86% trust. Use with confidence, maintaining usual caution.

We found clear and detailed contact information for The College Network. The company provides a physical address, phone number, and email, as well as 2 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

Collegenetwork.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Our scan shows The College Network website is free from malware and phishing activities, which are types of online threats that can include viruses, worms, Trojan horses, ransomware, and other malicious code, as social engineering tactics used to trick users into sharing their personal information.

Collegenetwork.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

However ComplaintsBoard has detected that:

  • The College Network has been found to only resolve 20% of 0 negative reviews, indicating a lack of commitment to addressing customer concerns. Many customers have experienced long wait times for responses or resolutions, unhelpful or inaccurate answers to their questions, and a lack of follow-up or updates on the status of their issues.
  • There was some difficulty in evaluating or examining the information or data present on the collegenetwork.com. This could be due to technical issues, limited access, or website may be temporarily down for maintenance or experiencing technical difficulties.
  • The College Network protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
  • The website belonging to The College Network has a low number of visitors, which could be a red flag for users. However, it's important to conduct additional research to fully evaluate the website's legitimacy and trustworthiness.
  • We conducted a search on social media and found several negative reviews related to The College Network. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
ComplaintsBoard
S
2:16 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

The College Network Tuition reimbursement

I enrolled in the LPN to RN program in 2016 and paid the full $7,000 for the course and never obtained my nursing courses. They never helped me obtain tutors for courses and was never available to resolve anything. Now I do not even need to further my studies through the network and I want a refund. I have resorted to furthering my education through a local university which I am also paying for. Very disappointed in this program and how it takes advantage of working citizens. Please pay my full amount back as I have not received the contracts promised effect.

Desired outcome: I would like a full refund

Read full review of The College Network
Hide full review
ComplaintsBoard
S
10:55 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

My name is Sybil Johnson. I went to apply for a loan to get a home and they told me that there was a loan on my credit report. It went through WE financial. After several failed attempts of talking to people at WE financial, I was finally told where the loan money went. I was told it was The college network. I only talked to a representative from there back...

Read full review of The College Network
ComplaintsBoard
P
5:43 pm EDT

The College Network Lpn to RN bridge program

November 2011 enrolled for bridge program with all tests prepaid with promises of being able to sit for board exams and was lied to they charged and still charging me over 10,000 closer to 15

With tests included and was lied wasn’t able to get my RN services not used not even tests refunded and they even agrees to settle when I reached out to DOJ and sent paperwork then never heard from them again

Desired outcome: Full refund

Read full review of The College Network
Hide full review
ComplaintsBoard
A
11:14 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

The College Network Lvn transition to RN program

I paid in full for the LVN transition to RN program. I was told I could finish at my own pace with no time limit. I am not a wealthy person so I worked hard to pay the 10k for this program and even had payment plan awhile then finally paying total off for a few thousand dollars last payment . The College Network did not keep their end of the deal and basically stole all this money and disappeared into bankruptcy without a way to contact or request money back. This is unjust and almost criminal. No one contacted me to even let me know they were closing so I cont to study and waste my time . I think there should be some legal action to help all of us who lost so much and never received the education we paid for.

Desired outcome: I would like at least some of my money back .

Read full review of The College Network
Hide full review
ComplaintsBoard
M
3:13 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

The College Network It’s a scam and they stole my money!

The College Network is nothing but a scam. They lie and take people’s money. I want a refund but I’m sure that will never happen. How can a business scam people and get away with it? They sent somebody to come to my house, give me all this false information, and take my money, and the information was never there when I did finally get logged in. First I couldn’t log in and they said they were having tech issues. It would not log any classes when I did get logged in and they said their website was in going an update.

Desired outcome: Please refund my hard earned money

Read full review of The College Network
Hide full review
ComplaintsBoard
K
8:17 pm EDT

The College Network Refund for the College Network

I don't have access to my materials anymore. I cannot find any information on why. I also Paid 6000.00 dollars a few years ago. They told me I would always be able to access the web site. I am finally well enough to go back to school and no longer can find The College Network materials with any of my book marks. LPN to RN but no RN and 6000.00 down.

Desired outcome: Refund of my money or at least access to the materials. ( books, test, etc.)

Read full review of The College Network
Hide full review
ComplaintsBoard
J
12:53 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

The College Network Paid full for degree but never received it.

I met with a representative for The College Network at a Starbucks on February 8, 2013. I was persuaded and encouraged to sign up for the loan program to get my bridge from LVN to BSN. I just finished my LVN program and I was really excited to continue my education. I started taking the classes and I learned that there was no professors or anyone that would teach or instruct the class. I was completely on my own and was required to teach myself. I called to cancel the program and cancel my payments and The College Network told me no. I asked for a refund and they told me no and that I had to continue to make a payments, even if I didn’t finish the program. Then they change my classes on what was required during the program. I found out that I would have to complete all the classes and apply to Indiana State University without any guarantee of getting in. I would have to pay an additional $18,000 for that program and take more classes to get my degree. I was never told any of this information during my meeting to sign up. If I would’ve known all of this, I would’ve save the money and chose a different path and earned my degree.

Desired outcome: I would appreciate a full refund of $13,998.60 and I would like a response.

Read full review of The College Network
Hide full review
ComplaintsBoard
L
11:56 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

The College Network I want a refund

I made payments through southeast financial for the Lpn to RN bridge. I did this over several years. I was told I would be able to access these modules and have them pay for the tests forever. Now they are not available. I wasted my hard earned money due to their lies and bad business practices. I had opened a business in2017 and did not have money to pay any more but they called and were very rude almost threatening about me continuing to pay. So I paid until the entire loa was paid off. If it’s a loan and I paid it I should be able to actually have the money I “borrowed “.

Desired outcome: I want a refund of all money paid to them

Read full review of The College Network
Hide full review
ComplaintsBoard
E
9:42 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

The College Network LPN to RN program

In 2015 I signed up with College Network. I have not been able to pass any exams nor can I get anyone to assist me. Then I find out the network is actually closed! I paid in full 7385.75. How do I go about getting a refund since this organization closed and I was not able to achieve my degree! I have tried to contact them about this matter but there is not anyone to talk to!

Erica Burns

Read full review of The College Network
Hide full review
ComplaintsBoard
D
7:11 pm EDT

The College Network College Network LPN to BSN

I am seeking a full refund ASAP, thank you.
I have not, nor am I interested in furthering my education via College Network.
My name at the time I registered with College network was Dorothea Crystal Cooper my last name is now CUCCURULLO.
My NEW ADDRESS is now 1041 JETER AVENUE FOUNTAIN HILL, PA 18015
MY current email address is [protected]@yahoo.com & my phone number is [protected].
Thank you for your immediate attention to this matter.

Desired outcome: Complete Refund Immediately.

Read full review of The College Network
Hide full review
ComplaintsBoard
P
3:05 am EDT

The College Network The college network Lpn to rn program

I paid TCN on promises of obtaining my RN license paid 10,000 I’m still making payments for prepaid for tests that I am not able to use I want a refund at one point I contacted the DOJ and they reached out to them on my behalf and told them I would receive a refund which never happened they sent me paperwork and never answered again it’s been nine years and 13 years since I signed up I’m disabled and still paying southwest financial

Desired outcome: Refund

Read full review of The College Network
Hide full review
ComplaintsBoard
J
8:44 am EST

The College Network The College Network

I was approached my a salesman from The College network stating that I could earn my LVN to RN degree in a short amount of time, studying from home and taking courses at my own pace. I was also told that the credits would transfer, as I later discovered that they would not transfer. After receiving the first set of study materials I asked to cancel the contract because the materials were horrible and it just wasn't something that I could see myself being able to succeed in. The Network refused to refund my money and eventually reported me to a credit agency. I ended up having to pay over 10K for not even 1 completed course. I tried several times to contact the College network and it was the same answer every time, I would have to pay the amount no matter what.

Desired outcome: Refund in full

Read full review of The College Network
Hide full review
ComplaintsBoard
T
11:11 am EST
Verified customer This complaint was posted by a verified customer. Learn more

The College Network I paid The College Network in full, I was completed ripped off.

I had hopes of completing the LPN to RN, but I was very unsuccessful with TCN, unable to obtain reading materials and log in. TCN misrepresented their company and said they had an established relationship with Excelsior College, which is now Excelsior University. After multiple attempts of trying to reach TCN, I was told that if I needed anything, that I have lifetime rights to the modules and just call when I'm ready for the next. I hate that I was robbed of my money and have no degree to show for it. I initially met with a rep for TCN and he completely lied to me.

Desired outcome: I'd appreciate a refund for all the money drafted from me.

Read full review of The College Network
Hide full review
ComplaintsBoard
T
1:18 pm EST

The College Network Test prep program

I am writing to seek assistance with a refund for the LPN to RN nursing program via The College network. I have paid off my program in full for quite sometime and have been enrolled since 2007. I also pre-paid for all testing fee in advance. I have been enrolled for quite sometime as I was told it is a self pace program. I checked in frequently to be sure I was in good standing and able to take my time completing the program. I logged in regularly to be sure I stayed current on all changes. I logged in recently (Dec 2022) and found out the program was closed. I would like a full refund since I am unable to complete the program. I am a 100% Disabled Vet and I have had my student loans forgiven. That means I can not apply for loans or federal grants through traditional schools anymore. I am asking for a refund of money paid to continue my education elsewhere. Thank you for taking the time review my complaint.

Desired outcome: Full refund or at least testing fees

Read full review of The College Network
View 0 more photos
Hide full review
ComplaintsBoard
M
4:09 am EST
Verified customer This complaint was posted by a verified customer. Learn more

The College Network LPN-RN program

I was told I could take the classes at my own pace and complete everything when I wanted to and there was no deadline to finish. The books I received was not helpful at all. I paid in full over $10,000. I had to take some of my basics elsewhere because College Network didn't give me the tools, I needed to be successful. I want a refund because there is no way I can complete the LPN-RN with college network without the correct study guides & resources.

Desired outcome: Refund

Read full review of The College Network
Hide full review
ComplaintsBoard
L
1:47 am EST

The College Network Access to classes paid in full for lpn to rn courses

I begin with the classes Lpn to RN in 2014, I was told that I could take my time and there was no time limit to finish classes until I registered with excelsior for the nursing programs. I would then have to finish in 18 months or less. However, I was still taking the courses required to apply and those had no time limit. I can't access the TCN website to continue classes and have seen that it has been closed. I paid in full for these classes $8000 via a personal loan. I want a refund if these classes are no longer available and /or if the network has closed.

Read full review of The College Network
Hide full review
ComplaintsBoard
C
2:31 am EST

The College Network I paid off a loan to further my nursing education and now there are no resources available

I signed up for the college network a year or so after I started working as an lpn. At that time I was a newly divorced single mom of three and just not able to put the time and energy into it. It was supposed to be at your own pace with no expiration… I’ve tried logging in to my account multiple times over the past couple years and it seems to be nonexistent at this point. My loan, which was over $10,000 at the time I do believe is paid off. What can I do about this? At this point I truly am ready to further my education and it is paid in full!

Desired outcome: I would like to complete my education as paid and promised

Read full review of The College Network
Hide full review
Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service

The College Network contacts

Phone number

+1 (317) 334-7337

Website

www.collegenetwork.com

Elevating the Voice of the Consumer

Empowering Real Complaints

At ComplaintsBoard, we understand the impact of genuine consumer grievances. Our platform is a dedicated space for authentic voices, where complaints, both positive and negative, are shared with honesty and transparency.

Dedicated to Validating Complaints

We are committed to ensuring the authenticity of every complaint. Our team uses rigorous verification methods to confirm that each complaint stems from a real customer experience, maintaining the integrity of our platform.

Encouraging Detailed Complaint Narratives

We value complaints accompanied by concrete evidence. Be it a photo, a detailed narrative, or additional documentation, such substantiation lends credibility to your complaint, aiding others in making informed decisions.

Balanced and Constructive Dialogue

ComplaintsBoard is more than a platform for airing grievances; it's a community where balanced dialogue is encouraged. We welcome complaints that not only point out issues but also recognize any positive interactions, promoting a fair and comprehensive perspective.

A Free and Impartial Platform for Complaints

Our unwavering commitment is to provide a free and unbiased platform for all complaints. Every complaint is given equal importance, ensuring your concerns are heard and respected, irrespective of their nature.