The complaint has been investigated and
resolved to the customer's satisfaction
Resolved
The Cleaning AuthorityDenise gilroy

I had hired the Cleaning Authority to clean my house October 2010. They came out with a cleaning crew of 3 employees. This was supposed to be the initial cleaning- which in their brochure means a "deep cleaning". There was a list of everything that was supposed to be completed. Here are some of the things that were on the list- which were not even touched: My Floor boards/base boards, doors wiped and door frames, "knick knacks" cleaned (nothing was touched on my bath room counters even a shelf that I cleared off specifically cleared off for them to clean was still dusty), wash and sweep floors (my floors were not touched but now worse because they wore their shoes in my house), wipe down all appliances, the list goes on. The only thing that was done for $65 was my carpets were vaccummed but only around the furniture, wiped down counter tops, and cleaned toilets. Other than those 3 things my house looked the same way that I left it- mind you they were supposed to "deep clean" my house and they were there less than an hour! The owner seemed so nice when I first met her, until I called to complain, she had another girl from her office contact me, I told the girl I wanted to speak with the owner, this was Monday, it is now Thursday and I still have not heard from her- but they cashed my check Tuesday. I left a message again- if they do not call I am putting a complaint through the franchise main office. Please do not hire this cleaning team: a tThe Cleaning Authority in Kissimmee Florida- you will be throwing away your money- her name is Denise Gilroy- they are a SCAM

Post your comment

    By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions

    IN THE NEWS

    Unhappy consumers gather online at Complaintsboard.com and have already logged thousands of complaints.
    If you see dozens of complaints about a certain company on ComplaintsBoard, walk away.
    One of the largest consumer sites online. Posting here your concerns means good exposure for your issues.
    A consumer site aimed at exposing unethical companies and business practices.
    ComplaintsBoard is a good source for product and company gripes from especially dissatisfied people.
    You'll definitely get some directions on how customer service can best solve your problem.
    Do a little research on the seller. Visit consumer complaint websites like ComplaintsBoard.