The Apparel Group Customer Care Service

Jabel Ali South, P.O. Box: 261873
United Arab Emirates

Customer Support Phone Numbers

+971 48 136 111(Customer Service) 2 0
+971 48 136 100(Customer Service) 1 0
+964 750 142 3939(Iraq) 1 0
+965 22 657 351(Kuwait) 1 0
+965 22 657 371(Kuwait) 1 0
+60 379 577 878(Malaysia) 1 0
+974 44 313 555(Qatar) 1 0
+65 68 426 358(Singapore) 1 0
P.O.Box: 18642, Office № 801 & 802, Amani Tower, Bldg № 964, Road 3620, Blk. 436, Seef District Manama, Kingdom Of Bahrain
401, Skyline Icon, Near Mittal Estate, Andheri Kurla Road, Andheri (East), Mumbai – 400 059, Maharashtra
Shop № 21, First Floor Park Tower Mall, Iraq Sulemanya, Qasm-Lo Street, Beside Azadi Park, Kurdistan/Sulaimaniyah
Saudi Arabia
P.O. Box - 33134, 1st floor, City Max Building Back Entrance, King Fahd Road, Rabwah District, Jeddah – 21448
Zawya Center, 5th Floor, Block 19, Area 146 Bin Khaldoun Street, Hawally, PO Box 2598, SAFAT 13026, Kuwait
Lot 1.10 Level 1, Wisma Academy № 4A, Jalan 19/1, 46300
Petaling Jaya, Malaysia
Po Box 1821. Pc 130, Royal Towers 6th Floor Way № 3518
Bldg № 1444 Mbd Area Ruwi, Muscat Oman
2nd Floor, Office № 10, Hadious Building C-Ring Road, P.O. Box № 32465, Doha, Qatar
3 Kallang Sector № 05-05, Singapore – 349278

The Apparel Group Complaints & Reviews

The Apparel Group / all about watches after sales service and wrong commitment for warranty

Oct 01, 2018

Hi I bought a gshock watch in Dec'16 for approx AED 1, 200 I was told that it has a warranty for 5 years by the salesman The date of expiry of the warranty was not mentioned anywhere and when i asked for it, the sales staff told me that all the info is in the stamp and no need to worry. the...

The Apparel Group / I didn't get the delivery, 15 days are over

May 20, 2018

I had purchased the sketcher shoes from mall of emirates store on 5 may 2018, and it was told to me by mr. San (salesman) that it will be delivered to my home address due to non-availability of size. Now, 15days are over and no one in the store is confirming that when I 'll get the...

The Apparel Group / I am so proud of birkenstock's lady in sahara centre sharja.

Jan 27, 2017

I always wear Birkenstock shoes only because of my health problem. I do shopping from UAE because in Kuwait they don't have many styles. When I reached Sahara center mall I saw advertisement as its opened in ground floor. I was really happy and I inter the Birkenstock shop. They was three...

Apparel Group / On 50% off the item i bought it a few days before sale


hello, I am living in Fujairah, UAE. And I purchased handbag from Charles & Keith on 15 Dec 2012 located in the Fujaira city center. It costed AED349. After a week (perhaps less than one week) I went to the same shop, I saw it's on part sale. I was relieved to see the same item I bought...