The complaint has been investigated and
resolved to the customer's satisfaction
Resolved
TerraCorp.your crooked landlords

B Nov 07, 2018

I live at 14 oxford st strathroy at one of your buildings and you have the WORST landlords they feel the need to vacuum at 8AM in the morning we live on the first floor by the elevator and i work the night shift been told several times i need the quiet and they don't care... we had mold in our apartment and we were handed CLR and told to handle it ourselves? it took 4 months to get my door fixed as it stuck which is a fire hazard... i dont understand what you are paying them for? we had bees in the back that werent takenb care of i am sick of this and i will go public i will go to the news and i will go to the papers and i will take you to court ... you had a temporary landlord here and she threatened me I HAVE PROOF OF ALL OF THIS my lawyer advised me to write you and i have written the landlord tenant act you have 24 hours then i am going public and suing as i have video proof thanks
Natasha Angell

RESOLVED

The complaint has been investigated and resolved to the customer's satisfaction.

  • Updated by bumblebee234 · Nov 07, 2018

    You have crooked lazy landlords, They have been vacuuming at 8am and i work the night shift and i am on the first floor by the elevator i have told them this several times and they just don't care, We had mold in our apartment Isabelle hands me CLR and tells me to deal with it? I'm sorry what? Our door stuck which is a fire hazard took 4 months to get fixed... we had bees in the back another four months your temporary landlord threatened me. We pay our rent on time EVERY month and never been late we don't party and we arent noisy i want the same respect in return i have contacted a lawyer and the landlord tenant act they have seen the videos and pictures that i have they have told me to write you. You have 24 hours to get back and i go public and we sue have a great day
    Natasha

  • TerraCorp.'s response · Nov 07, 2018

    Hi Natasha,

    We are sorry to hear about your experience thus far with TerraCorp. Management. However, we appreciate you bringing your concerns to our attention and allowing us the opportunity to rectify the situations.

    A representative from TerraCorp. will be in touch shortly to discuss next steps.

    Again, our apologies and we look forward to working with you to solve the above issues.

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