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Terra Management Services

Terra Management Services review: Lousy non-existent customer service

M
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3:18 pm EST
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This lousy "management" company took over managing VOB 1 in January 2925. I have made multiple attempts to reach anyone there by phone, email (askterramanagers.com), or using their web portal Vantaca using the "Submit request" feature. To date, not a single person at Terra has returned a phone call, email or submit request. How do you manage a property when you don't answer your phone or return calls or emails?

Recommendation: RUN, Don't walk away from Terra Management and choose another manager.

Update by Moosecapades LLC

Tis company took over managing VOB1 on 1/1/25. Since then, I have reached out multiple times via phone to reach a community manager. NO ONE ANSWERS THE PHONE! I called most recently on 2/21/25 and even the general voice mailbox was full and not accepting messages. I have emailed several times at askterramanagers.com with no response. I have used their web portal (Vantaca) and used the "Submit request" feature multiple times and have yet to receive a response. LOUSY NON EXISTENT customer service.

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Terra Management Services Category
Terra Management Services is ranked 18 among 40 companies in the Office Space and Supplies category