Temu

When browsing through the website of Temu (temu.com), you may be enticed by the gorgeous images of their products and the seemingly low prices, but let me tell you, don't get fooled by these marketing techniques. The products they offer are of cheap quality and are priced more than they are actually worth. As for their shipping policy, they have promised a delivery time frame of 2-3 weeks, but in reality, the order takes longer to arrive. Furthermore, when attempting to contact their customer service department for assistance, it feels like you are conversing with an automated bot that only repeats the same message repeatedly.

It is evident that there is no actual human customer service to be found on this website, and if you do attempt to return a product, you might as well give up before even trying. It's apparent that this is just another offshore fraudulent company that tricks customers with their attractive imagery and low prices. In actuality, this is just false advertisement and their products are shipped solely by boat.

In conclusion, don't waste your money and time by investing in the products offered by Temu. Stay clear of these types of offshore fraudulent companies that prey on unsuspecting customers whose trust they have won with false advertising. Invest your time and money instead in verified companies that take pride in providing excellent customer services and genuinely valuable products.

I was excited to try out Temu, the online beauty retailer that promises high-quality makeup and skincare products at competitive prices. As soon as my first order arrived, however, my enthusiasm quickly turned to disappointment.

The packaging was a bright orange plastic bag, which seemed flimsy and insufficient for the delicate items inside. To make matters worse, none of the products were true to size - everything was at least one size smaller than expected. And, to my surprise, not a single item was wrapped properly for protection during shipping. Even though the outside of the package was marked "Fragile," it didn't seem like anyone was taking any extra care to avoid damage.

I immediately took pictures of the mess, documenting the broken Eyeliner which was a beautiful shade of blue, but someone had packed it in a separate bag because it was broken in half. The third and final bag was missing a light. I ordered two, but only received one - a huge letdown.

The first time I received my order it was in a box that was clearly already used, and again, the "Fragile" label seemed to be treated as a mere suggestion. It was clear that whoever handled my order at Temu had very little regard for customer satisfaction and didn't put enough effort into ensuring my purchase arrived in good condition.

Overall, my experience with Temu left much to be desired. I was unhappy with the items, their inaccurate sizing, the insufficient product protection, and broken items. Their handling of the box was shoddy at best. It's a shame because had they put some more effort into this we could have had a long-term relationship.

I wouldn't recommend Temu to anyone who wants to receive quality products in good condition.

I recently made multiple purchases from Temu.com and for the most part, I had a positive experience. However, my latest transaction left a bitter taste in my mouth. I was excited to purchase a new wig that was priced at $74 with a discount, and later, I had to reorder twice at $80 with a discount. After these failed attempts, I decided to give it another try by reordering at $90 with the hope that the third time would be the charm.

Unfortunately, each time I placed an order, it was canceled by Temu without any explanation. What made matters worse was that the website still listed the item as being in stock, although my orders were not going through. I attempted to reach out to Temu's customer service team multiple times via their chat option and phone call, hoping to resolve the issue, but to no avail.

Although the money was refunded for each canceled order, the lack of transparency about the availability of the item was frustrating. It was disappointing to see that even after a month, the issue was still unresolved, and the promised follow-ups from the customer service team never materialized. I also noticed that the seller of the wig was Kima Hair, but there seemed to be no way to get in touch with them directly.

Overall, my experience with Temu's customer service was HORRIBLE. It is concerning to me that there may be other customers who could potentially face similar issues. If you are considering making a purchase from Temu, I would advise caution, especially if the item you desire is something that you really want. It seems that there could be availability issues and unresponsive customer service, which could lead to a potentially frustrating experience.

I had a very negative experience with Temu (temu.com). Back on December 14th, I placed an order for five items. However, I quickly realized that something was wrong when my tracking information wasn't updated since the same day. Despite being informed that I would receive the package on the 27th, it never arrived. The next day, I was still left empty-handed, and to make matters worse, the customer service representative wasn't able to provide me with any helpful information. I was offered a $5 credit, but I declined since I wasn't planning on ordering from Temu again anytime soon.

As the days went by, my frustration only grew. By December 30th, I still hadn't received my package, and tracking information still hadn't been updated. On January 2nd, the situation remained the same. It was becoming apparent that customer service wasn't going to resolve my issue, and the excuse that I had to wait for 15 days for a refund wasn't doing me any good.

By January 7th, I had enough. My package was nowhere to be found, and the lady that I spoke to from customer service told me that the refund would be applied as Temu credit. I quickly informed her that I didn't want that, and that I wanted my money back on my original method of payment. She stated that she would put a request for me, and after two days, I was informed that I had been credited $38.59 to my Temu account.

Overall, my experience with Temu has been a complete disaster. I'm left without my package, and the customer service representatives have been unhelpful throughout the entire process. As a potential customer, I would not recommend using Temu, and I would advise anyone to shop elsewhere.

I recently purchased a total of 10 items from Temu (temu.com) and unfortunately, my experience was far from satisfactory. The quality of most of the items I received was poor, as they were made from cheap and flimsy materials. To make matters worse, I received my items in a bag that was smashed, almost everything inside was crushed. What's ironic is that the company claims to be eco-friendly, yet they use plastic bags for shipping. This really makes me doubt their authenticity.

As if that wasn't enough, the order aggregation process also proved to be a major setback. The company kept my order sitting in their shipping facility for five whole days before it was finally shipped out. This, coupled with the time it took to reach my location, meant that my order arrived quite late. This experience has left a bitter taste in my mouth, and I have made the decision that I will not be purchasing anything from Temu again.

Upon opening the package, I noticed that the packing on the items was scuffed up and dirty, which was quite disappointing. To add insult to injury, customer service was also a letdown during chats, as they did not answer my questions and instead gave random responses that had nothing to do with my queries.

Words fail to describe my frustration when I realized that two of the items I purchased simply did not work at all, despite showing no clear damage on the packaging. I had bought these items to give as gifts, but the condition of the boxes looked as though they had been pulled straight from a dumpster. It really put a damper on my gift-giving plans.

Looking back, it's hard to see the extent of the damage in the photos I took, but everything was dented and crushed. In conclusion, do yourself a favor and save yourself the time and hassle by not placing an order with Temu. Their poor quality items, slow and unreliable shipping process, and sub-par customer service simply aren't worth it.

I recently had an experience with temu.com that left me feeling extremely frustrated and dissatisfied with their customer service. I had placed an order for a jacket which unfortunately turned out to be too large for me. Without any hassle, I placed another order for a smaller size that fit me perfectly. The process of ordering the jacket and receiving it was seamlessly smooth, but the real trouble began when I tried to return the larger size which did not fit me.

TEMU customer service provided me with a return label to send back the jacket. When I dropped the package off at the post office mailbox, I assumed that everything was in order and it would be processed accordingly. However, the package never reached its destination and was declared missing. I reached out to TEMU customer service who apologized for the inconvenience and informed their supervisor about the issue. Sadly, this was only the beginning of my ordeal as nothing more came of it.

I contacted TEMU customer service multiple times and every time, I was provided with the same response that they had forwarded my concern to their supervisor. I even filed a missing package claim with the post office twice, but to no avail. The package had never been scanned and could not be traced. It seemed very likely that there had been something wrong with the label I was sent.

Despite my frustration with the situation, I have to admit that I would have expected a more proactive approach from TEMU in resolving this issue. I understand that returns and exchanges can be a headache for companies, but as a customer, I had already paid twice for the same jacket. I believe that as a company, they should take responsibility for items that are lost in transit due to the fault of the return label provided by them.

I urge anyone reading this to think twice before ordering from TEMU because their customer service is abysmal. It is not worth the trouble and frustration that I’ve had to endure in trying to return a product. They may say they take your concern seriously but words are meaningless without action.