The complaint has been investigated and
resolved to the customer's satisfactionResolved Telebrands — Unauthorized charges
resolved to the customer's satisfaction
I ordered from the website of Telebrands, Fairfield, N.J., Pedipaws for the amount of $l9.99 plus 7.99 for S&H. They charged my credit card $37.98 instead of $27.98. When I noticed the error, I called right way. I talked to May, Sara, Ryan, Jen, and Angi, all representatives of Telebrands to try to correct the amount but they all had excuses for not altering the wrong amount; instead they offered a $5.00 discount and now I have to pay $32.98 ($5.00) more than the amount advertised. I am going to complain to the Better Business Bureau. There must be a lot of people taken for fools!
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