Telemarketer [Telebrands DR] promised "2 for the price of 1" [$19.98 for GET-A-GRIP] and charged $15, 98 for processing and handling of 2, but only delivered 1. No E-mail address or phone no. given on packing slip to facilitate complaint. I notice there are MANY similar complaints. Is this legal?
Unhappy consumers gather online at Complaintsboard.com and have already logged thousands of complaints.
If you see dozens of complaints about a certain company on ComplaintsBoard, walk away.
One of the largest consumer sites online. Posting here your concerns means good exposure for your issues.
A consumer site aimed at exposing unethical companies and business practices.
ComplaintsBoard is a good source for product and company gripes from especially dissatisfied people.
You'll definitely get some directions on how customer service can best solve your problem.
Do a little research on the seller. Visit consumer complaint websites like ComplaintsBoard.
In Dec. 2008 the same happened to me as well. The Telebrands DR group overcharged me, didn't send what I ordered, cheated me out of one free unit as advertised, and the products GET A GRIP were junk and unsafe to use.
The new trick is to tell the customer that they never returned the product---so clever---thinking in 2009 the customer would have thrown away all 2008 receipts and never be able to document they sent the product back.
Incredible that they are permitted to stay in business!!!
Curt Graham