The complaint has been investigated and
resolved to the customer's satisfactionResolved Tech Liquidators — fraudulent descriptions
resolved to the customer's satisfaction
I have been buying auctions from Tech Liquidators for about a year. The first couple were very good but things have gone downhill consistently since then. The worst came from the Chino Ca. distributer.
What is happing is obvious fraud or theft. I have received multiple auctions with boxes tagged with the items listed on the manifest but containing a non-functioning different product or missing the core item. Many in original manufacture boxes, clearly not the same product listed on the tag and always a product of significantly less value. I recently received an auction of "Used / Returns" where the boxes of the top priced units contained non-functioning products of a similar model as that listed on the manifest, only the model is 8 years older AND a much lower priced model. In another auction, electronic items that smelled so bad when unwrapped I nearly threw up. You cannot tell me the person packaging these items did not know they were garbage. We have become the garbage disposal for Best Buy!
The only question is, are the employees substituting or stealing items and taking them home? Are the shipping companies substituting or stealing items? It is much more likely intentional fraud encouraged or ignored by top management.
When I complained I was told basically to suck it up, sighting section 3 of their terms and conditions.
The "AS-Is" clause in their documents suggests AS IS DESCRIBED! I agree. If I purchase and receive items that are "AS IS" DESCRIBED and I cannot make good use of them it is my problem but if I purchase and receive items that are clearly not "AS IS" DESCRIBED that is fraud and or theft. "AS-Is" does not give them legal right to steal and fraudulently misrepresent their products.
They will obviously continue this practice until enough us go bankrupt or otherwise stop buying their auctions or enough buyers turn them in to the Better Business Bureau. Then they will simply change the name of their operation and continue their scam. This scam is so obvious it astounds me and because there are so many unemployed people out there right now that are trying anything to make a living (me) and are willing to risk their savings to feed their family they will continue their cowardly theft.
I am gathering evidence (photos, documents and emails) to submit to the Better Business Bureau and will pursue this until I see Tech Liquidators and Best Buy downgraded and or prosecuted for fraud. I am also submitting this evidence to law enforcement to investigate the shipping companies because what I received was clearly not what is listed on the manifest. I encourage all to do the same. Those of us with legitimate complaints are enabling and encouraging theft and fraud if we do not turn this over to authorities.