OrderTree

This website OrderTree, man they need some serious help when it comes to their customer service. Let me tell ya, I wanted to buy cases of stuff, y'know to save a lil' cash, but they don't got that option. Every item has to be bought separately, what a bummer. And to top it all off, when I couldn't even find what I was looking for, the lady on the phone tells me to go find it somewhere else. Rude much? I wasn't even given the option to back order it. Not cool, OrderTree, not cool. Don't waste your time and money with these guys. They just ain't worth it.

I recently had an experience with OrderTree (ordertree.com) and must say it was quite frustrating. The process of placing an online order is never an easy task, and this time proved to be no different. There were errors in the search function which made finding the parts I needed quite difficult. When I called to get assistance, I was placed on hold for an extensive amount of time before finally reaching someone. However, the person on the other end didn't seem to have much knowledge about the products I was searching for. Overall, the experience was terrible and I'm sure many customers are having similar experiences.

It's quite frustrating when you're spending your hard-earned money on a product and you can't even get the help you need to make the purchase. The staff at OrderTree should be losing their jobs for providing such poor customer service. I spent over an hour and a half trying to get the parts I needed and it was a complete waste of time. Not to mention, I was eventually sent back to the waiting list because the lady helping me couldn't locate the parts.

It's unacceptable for a company to have such a poor system in place. Online shopping should be quick, easy, and efficient. Unfortunately, OrderTree fails to provide this level of service. They need to do better if they want to retain their customers and earn new ones. Hopefully, the management team takes note of these issues and implements some changes to improve the customer experience. Until then, I'll be taking my business elsewhere.

I just bought some stuff from OrderTree (ordertree.com) and I gotta tell ya, I had some issues. There were some things that I didn't like about this company.

First off, the prices on their website seem to be a bit sketchy. It's like they just change them whenever they feel like it! Seriously, I ordered something and by the time it arrived, the price had doubled! What kind of shenanigans is that?!

And then, to top it off, their return policy is not very customer-friendly. They charge you a bunch of money just to restock stuff that they sent you! It's ridiculous! And what's worse, they don't make it easy for you to understand their policies. You have to dig through the entire website just to find out what's what! Who has time for that?

Overall, I'm not super happy with my experience shopping at OrderTree. Their shady pricing and confusing policies left me feeling frustrated and disheartened. I mean, come on, they should make it easy for us to get what we need without all the hidden costs and sneaky rules. It's just not cool.

I was in dire need of some new parts for my Briggs & Stratton engine, namely a carburetor, filters, and a spark plug. I came across OrderTree and decided to give them a try. While I was able to get the carburetor and filters, the spark plug was unfortunately on back order for a while now, almost two whole months!

What really irked me was not only the delay in the shipping of the parts, but also the fact that the carburetor was a bit on the expensive side. I mean, I don't mind paying a little extra for quality parts, but this felt excessive. And then to wait over a month for the shipping? Come on!

Frankly, I think I'll have to go with another company next time since there are others out there that can offer better prices and faster shipping. I really had high hopes for OrderTree, but unfortunately, they didn't meet my expectations. I'll only consider using them again if it's the last resort.

Yo, I gotta say, I wasn't too impressed with OrderTree. Like, first of all, their parts were straight up overpriced. And don't even get me started on their shipping costs - it's like they're tryna make bank off of shipping alone. And then, even after I paid out the wazoo for shipping, it took FOREVER for my stuff to arrive. Not cool, man.

But you know what's the worst part? Their customer service is straight garbage. Like, not even exaggerating, it's actually horrible. I ordered a part and when it finally showed up, it was the WRONG part. Classic. So I reached out to try and get it sorted, but it was a whole WEEK of dealing with their crappy customer service before I just threw in the towel. Ain't nobody got time for that.

And on top of all that, there aren't even any dang pictures on their website! Like, how am I supposed to know what I'm buying if I can't even see it? Honestly, save yourself the headache and go with ANY other company. These guys ain't worth it.

So, I had a little issue with OrderTree lately. I had ordered some stuff and when I received my order, I found out that some of the parts were missing. I was a little upset about it, so I decided to call their service line and request for an explanation.

A lady on the phone picked up, and boy, was she cranky. She immediately said that I wasn't entitled to any extra parts and didn't even wait to check my order. After a few minutes, she finally decided to see my order and realized that the missing parts were actually listed on it. Despite this, she said that they just come from the manufacturer that way, and that they couldn't help me with the missing parts - what a bummer! Then she said she needed to talk to her supervisor and put me on hold for more than 25 minutes.

When she finally came back, she told me that there was nothing they could do since it's just how it comes from the manufacturer - again! I had almost given up by now and was thinking that my money was going to waste. The call lasted around 27 minutes - way too long if you ask me.

To conclude, I was disappointed since they didn't back up their products, which made me question my choice of ordering from them. In conclusion, even with their great selection of products, I wouldn't risk buying from them again, especially if this representative is the one that answers my call again.

OrderTree is the place you don't wanna shop at, trust me. When you phone and order, they won't give clear info on the return policy. And even if you get hyped and install the part and later find out it ain't the right one for the job, you're basically left holding the bag, as they won't take it back. The real sucky part of this is the Customer Service. I had to deal with Tyler, who is just a plain ole' nasty dude. He wouldn't let me speak to any other human beings, nor would he pass me to his supervisor. And to cap it off, he was sarcastic at the end and said "enjoy your pump". How sweet is that? NOT! I wouldn't give them a 0 star rating if I could but yeah... Tyler was the worst customer service guy I've ever experienced.

I can't believe my experience with OrderTree. Just like everybody else reviewing this company, I thought that it was a part of Lowes but it turns out that it's a separate entity entirely. I'm so frustrated that I drove a full 20 miles to the nearest Lowes store to see if I could return the item that I purchased from OrderTree, but it was denied. I was left with no option other than to deal with OrderTree's customer service, which was a whole other headache.

I spent literal hours and hours trying to get a hold of someone from OrderTree, and that was just the beginning. I had ordered a handle for my Greenworks mower and I was expecting to receive the correct part since I had entered in the part number. But instead, what did I get? The wrong part. I was so angry and confused. But, because I purchased from OrderTree, they put the blame on me and told me it was my fault. On top of it all, I was then informed that I would have to pay for their restocking fees which I just couldn't believe.

I feel so taken advantage of and ripped off by OrderTree. I would not recommend anybody to use their services or purchase from them. They're crooks and I wish I had done better research before even considering ordering from them. If you're looking for customer service, convenience and reliability, order from somewhere else, not from OrderTree.

So I went and ordered an electronic wire contraption from OrderTree's website because my Generac generator needed it. Spent over $600 on that thing! But I was careful, I made sure to call up their customer service to confirm that if the part doesn't fit, I can just return it. They said "Yeah, sure, no problem!" But turns out it was actually a big ol' problem! When I went to return the thing, they said "No way, José!" Apparently electrical parts aren't refundable, even if the package is sealed tight. I was super confused, because I didn't see that anywhere on their site! Turns out, it was in the fine print on the last page. Who's gonna read that? Ha! I'm not gonna lie, I was pretty ticked off about it. I mean, what am I supposed to do now? I'm stuck with this expensive piece of junk! I'm even thinking of calling up the Consumer Protection Agency and the NC Attorney General's Office so I can get some justice here. But anyway, I just wanted to let you guys know about my experience with OrderTree. Always read the fine print, kids.

I ordered a part with hardware online from OrderTree, and it shipped very quickly. However, upon arrival, I was disappointed to find that the hardware to attach the part was missing. I immediately called their customer service line, but unfortunately, I was put on hold for what seemed like an eternity. Finally, after 15 long minutes, a woman answered the phone in a monotone voice that clearly portrayed her lack of enthusiasm for her job.

After explaining my problem, she told me to hold on and left me listening to their horrible hold music for another five minutes. Eventually, I was greeted with a dial tone, which was frustrating as I had just wasted a significant amount of my time. Frustrated and annoyed, I called back and was once again put on hold for a staggering 13 minutes.

Finally, someone picked up the phone again. After waiting for a total of 12 minutes on hold, all they could do was give me the phone number of the manufacturer. I was beyond disappointed; their lack of empathy and inability to solve my problem has left me never wanting to purchase from them again.

In conclusion, my experience with OrderTree's customer service was anything but positive. Not only did I receive a mispacked order, but the customer service agent who answered my call did not care to help me resolve my issue and instead, left me stranded on hold for long periods of time. With so many other reliable options out there, it's best to steer clear of ordering from OrderTree.