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Taco Cabana

Taco Cabana review: 40 minute wait incorrect order

S
Author of the review
11:29 pm UTC
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Store #20256 Taco Cabana Humble, Tx
After a long day, I stopped here for quick and easy food. I placed my order at 9pm. I ordered a steak fajita taco combo + the works (avocado, tomato, etc) a drink and two cheese tacos. After 30 minutes I stood at the receiving window to get my food and I was told they had to remake the cheese tacos because they put beans on them. Although I was upset I waited because that's what my son wanted. I finally received the order, got to my car, and the cheese tacos were cold. I went back in and asked for them to be warmed up. I was told that they don't normally warm them up. She went ahead and warmed them up after I asked twice. Once I got the warm cheese tacos, I got back in my car, drive off and guess what! The fajita tacos were plan. NO WORKS. It was 9:40pm at this point. I called the store and customer service.

Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

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    13455 E Freeway Service Rd, Houston, Texas, 77015, United States
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    May 18, 2026