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Swreg Customer Service Phone, Email, Contacts

Swreg
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www.swreg.org

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3.7 45 Complaints
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Swreg Complaints 45

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2:39 am EDT
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Swreg Software

I have purchased several products through this company over the years and have spent more than $6000.00 for "Lifetime" licenses. All 5 of the products are no longer in business and have no website. Is it possible to do anything about accounts that are more than 10 years old.

Traffic Junkie Feb, 2012 $1077.06

Claimed loss: over $6000.00

Desired outcome: your advice from you on how to proceed. Please email me at [protected]@gmail.com

Confidential Information Hidden: This section contains confidential information visible to verified Swreg representatives only. If you are affiliated with Swreg, please claim your business to access these details.

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1:47 pm EDT

Swreg Non Services at Summerlin Entrada Apartments

Who ever is responsible for Summerlin Entrada Apartments needs to get over here Check Things OUT.
Exterior lights been On 24 Hours for the last 3 Weeks, Reported TO Maintenance and Office. AS of today Still on.

Office Folk put U on Hold Never Comes Back!

Front of Property Beautiful the rest a Hell Hole. Landings only cleaned when New Tenenant arrives!

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11:05 am EDT
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Swreg Unauthorized charge to credit card

On Tuesday, July 9, 2013, I foolishly tuned in to a program you call "Cash Machines."
In order to determine whether this was a legitimate method of generating income, and to find out how much it would cost, I followed the instruction to divulge my American Express account number.
During the second part of this video production, I quickly realized this was a scam and that I did not want to participate, so I sent instructions to cancel my participation. I did not
receive a notification that my request for cancellation had been honored. Later I received a receipt for $53.04 charged to my credit card, which I immediately answered with another request to cancel. I realize fully now how dangerous it was to trust you.
My Order Number: U5595613501.
If I do not receive evidence that you have canceled my order, you will hear from my attorney.

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Is Swreg Legit?

Swreg earns a trustworthiness rating of 100%

Highly recommended, but caution will not hurt.

Our conclusion: Swreg stands out for their exceptional legitimacy, according to ComplaintsBoard’s detailed analysis. This highlights Swreg's reputation as a trustworthy leader in their field. Customers can rely on Swreg's services, assured they're dealing with a highly reputable and fully legitimate company.

The age of Swreg's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.

Swreg.org has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Swreg as a website that uses an external review system. While this can provide valuable feedback and insights, it's important to carefully evaluate the source of the reviews and take them with a grain of salt.

This website offers payment methods that provide the option for customers to get their money back, which could be a positive indicator of the company's commitment to customer satisfaction.

Swreg.org appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.

Swreg.org regularly updates its policies to reflect changes in laws, regulations. These policies are easy to find and understand, and they are written in plain language that is accessible to all customers. This helps customers understand what they are agreeing to and what to expect from Swreg.

However ComplaintsBoard has detected that:

  • Swreg.org has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The swreg.org may offer a niche product or service that is only of interest to a smaller audience.
  • Swreg protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
  • We conducted a search on social media and found several negative reviews related to Swreg. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
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11:24 pm EDT
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Swreg Never received what I purchased

I placed an order with these folks and NEVER received my download link. Every attempt I've made to receive the download link and then a refund has been met with a complete run around! No matter what page I attempt to reach, obtain download link, customer service, request a refund, etc, leads me right back to the order page. It is a complete farce and hoax. I would appreciate any suggestions that anyone has to help remedy this situation. I am furious!

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grandeabc
, BR
Jun 22, 2011 2:40 pm EDT

I've bought an online instruction on how to unlock iPhone 4 baseband 02.10.04, paid through paypal. The instruction I've got per mail was that they didn't had the solution, and that I must keep waiting... I was in nervous with them, they just stoled my money. Thus, I've opened a paypal dispute, and paypal decided no to refund me because I didn't bought any product (it was a service). They still keep my money.

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miclr2u
Phoenix, US
Sep 26, 2010 7:00 pm EDT
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paid for software to unlock my iphone and the link they sent me is a blank page. There is no phone # to contact them. They tell me that they sent the link, but the link does not exist. Sometimes I redceive a message that the link has expired and then they send it again and I get the same thing, a blank page. I have a phone that still is locked and am pushing now to get my money back, but I get no response. Please help. Rita

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MaxineMadison
Waunakeke, US
Nov 15, 2009 10:16 am EST

CLOSE YOUR CREDIT CARD ACCOUNTS! I, stupidly, placed an order from SWREG because of a message on Skype that said I had several virsuses. As soon as I checked, I realized I had been taken! I called my credit card company and they suggested that I cancel the card and have a new one issued. It's a pain in the butt, but better safe than sorry and face more unauathorized charges.

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hah
Longueuil, CA
Apr 03, 2009 4:50 pm EDT

Bought the software, the downloaded software was already registered under somebody else name and never work as described!

Ask for a money back, as mentioned on their web site, got the answer that they only refund defect software.

Never got a return from their helpdesk neither.

It's a scam!

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Bhoomie
New Brunswick, US
Jul 18, 2010 10:53 am EDT
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SWREG and its other related websites like iphoneunlockusa.com is a big fraud. I am ashamed to have fallen into this scam. Lost around $30, not the money, just that I didnt crosscheck its credibility.

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mastero52
Haverstraw, US
May 18, 2010 9:18 pm EDT
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I Paid with my credit card for a program which is for the iphone unlock order # U1091277701 i paid $29.95 on 05/10/2010. the company refuses to refund my money. This company should have it license suspended or class action suit show be bought agaisnt it.

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babooy
Green Bay, US
Feb 14, 2009 11:51 am EST

SWREG accepts business from highly questionable Internet scam sites. SWREG will not respond to your help tickets when trying to obtain a refund from scam businesses they process funds for. In my opinion this makes them complicit and a party to fraud.

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Lori Lam
Makanda, US
Feb 04, 2009 3:07 pm EST

I went online to use my outlook and was given a box that requested purchasing the use and ease of outlook express. After purchasing the access codes given did not work and could not get anyone to give me any help with why thye didn't work.

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GFossen
Thornton, US
Apr 18, 2011 4:55 am EDT

I fell for the "unlock software" scam as well; phone number doesn't work, and the emails bounce back. There is no "software", only links to the dev-team software that is available free online.

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mastero52
Haverstraw, US
May 18, 2010 9:21 pm EDT
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what good is complaining when nothing is being done about it. Maybe if this complaint would go to the attorney generals office than something can be done or maybe a real class action lawsuit against this company for fraud.

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12:22 pm EDT
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Swreg Paid, never received. No contact #.

I paid $49.95 for Wondershare for Mac. Company never gave me a registration number. Their online help works very spottily . I told them that the number I got bounced out, but all they did was send me the same number. You go in a circle, even assuming you get somebody to help you in the first place. I'm beginning to think this whole thing is a SCAM. I paid with PayPal, so getting my money back is going to be a hassle. Lousy company.

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6:03 pm EST
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Swreg Phone Unlocking Scam

! BEWARE !
UnlockiPhoneTool.com and swreg.org is a scam!

They charged me $24.99 to unlock my iPhone-4. Prior to, and when I paid the fee using my credit card, I was made to understand that the unlocking of my iPhone-4 would be performed immediately.

Instead, after the credit card transaction went through, they sent me 2 emails. The 1st email give me a password to their "member" area of their "bogus" website given below: http://www.unlockiphonetool.com/

This was the message in the 1st email:
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Dear Umesh Heendeniya,

Thank You for purchasing iPhone 4 3GS 3G/iPod Touch/iPad Jailbreak and Unlock Software.

Now go to our Members Area and use the following information to login into your account:

Username: [protected]@yahoo.com
Password: REDACTED (remember to change it once you login)

Any Questions?

Write to our support and we will be glad to help you.

Thank you for choosing us!

Best regards,
UnlockiPhoneTool.com team
----------------------------------------------

There was a 2nd email they sent me (from a company called "SWReg") with the billing information for the $24.99 and the receipt embedded into the email msg.

With the given password from the 1st email, I logged into the "http://www.unlockiphonetool.com" website.

Once I logged in and went to the member area hoping for instructions to unlock my iPhone (or to access relevant downloadable software to unlock my phone), there was a textbox where I had to enter my iPhone's 15-digit IMEI number. When I entered that #, it gave me a message instructing me to wait for 24 to 48 hours, that they would unlock my phone. Here was the exact message the "scam website" gave me:
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Thank you for submitting your IMEI number! It will take 24-48 hours to unlock your iDevice. You will be notified via email when it gets unlocked. We are grateful for your patience.
----------------------------------------------

These scam artists are blatantly breaking U.S. federal and state criminal law by committing "fraud" and "illegal wire transfer" among some of the violations of U.S. and state penal code.

I filed a complaint with the U.S. Federal Trade Commission (FTC) against these criminals.

Stay away from these fraudsters (white-collar criminals). But if you get taken for a scam (like I did), don't be silent because you're shy to admit that you were hoodwinked. Go out on the internet and post widely, as much information about these criminals as possible so other trusting, ordinary folks wont be defrauded by these ###.

And if you live in the USA, notify the Federal Trade Commission (FTC), the US Attorney's office (in charge of your State), and the State Attorney General's office (for your State).

DON'T be Silent, and DON"T be ashamed (if you get suckered by these criminals). People all over the world get swindled everyday in all sorts of online and offline/business scams perpetrated by conniving criminals.

What is wrong is to keep silent and not alert others (via posting widely on various internet websites and blogs) to these criminal con-artists' tactics and false representations.

-- Umesh Heendeniya
-- [protected]@yahoo.com
-- USA

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Anthony Pilcher
, US
Aug 22, 2012 4:09 am EDT

UnlockiPhoneTool.com is a scam! They have very good promoters but that is all. I ordered unlocker from them and sent my iPhone IMEI but they didn’t send me smth back. I think that all they have or can do you can simply find in the internet. Very irresponsible company.

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Samir Manafov
, AZ
Oct 14, 2012 1:05 pm EDT

http://www.unlockiphonetool.com is not unlocking any iDevice. i purchased for $19.99 and not got any unlocking. don't believe to this website, be carefully/

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4:36 pm EDT
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Swreg Refund

The product was bought expecting something more than offered, no problem, but no refund until 3 months later.
And no answer to my questions.
So guarantee is a BIG unknown

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10:58 pm EDT
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Swreg didnt receive working software

i wanted to unlock my iphone4 and paid 20 pounds thinking that i was gonna receive the sowtware which i did but there was no istructions for iphone 4 even tho they claim on their website that the software was iphone 4. i tried to contact them thru the email they provide to ask my money back but i kept getting email saying that my email cannot be delivered to the address they provided. so frustareted and dont know know who to contact to get my money back. any suggestions?

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12:19 am EDT
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Swreg Refund

I bought software ( ebizinone.com) and the software company used
SWREG Inc to receive their payments. I have never received the software even
after my receipt was emailed to me. This took place 0n 10th July 2012.
I am unable to contact the software company at the website I was given in the email.
There absolutely no contact details on the receipt. Because the charge was rather
substantial ($997) Iam now desperate to get a refund. Incidentally Iwas referred
to this software by Blake Mathews (Commissin Cash Code) and his are the only contacts I have.([protected]@ccc-server.com) I have sent him a number of emails stating
my problem but to date I have heard nothing. I hope you can do something about my problem. [protected]@hotmail.co.za

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Bruce Bazsali
Belvidere, US
Nov 05, 2010 3:31 am EDT

Sent up red flags indicating that my computer was infected. When I went to the web site to correct the problem they charged me $21.20 to get the download to correct the problem. Nothing was downloaded to me and when I looked up the company I found out that they have been doing this to others.

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JOHN W. STANBERY
KARNAK, US
Nov 22, 2013 10:06 am EST
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I PURCHASED THE SOFTWARE TO CLEAN MY COMPUTER FOR $27.10 AND THE SITE THEY GAVE ME WAS ERRONEOUS AND COULD NOT BE ACCESSED. I WANT MY MONIES RETURNED TO MY PAY PAL ACCOUNT. THIS SITE MUST BE A SCAM AND PAY PAL SHOUL REMOVE THEM FROM THE PAY PAL USEAGE. I PRESENTLY HAVE A GREIVANCE FILED AGAINST SWEGINC VIA PAY PAL.

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Elizabeth Moloney
, IE
Oct 17, 2013 10:52 am EDT
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I tried to renew my K7 security on my PC. on 16/09/13. I WAS GIVEN A NEW SERIAL NUMBER WHEN I PUT IT IN i WAS TOLD IT WAS INCORRECT AND TO TRY AGAINI tried again for at least twenty times to no avail.I got onto your website and complained and was finally told that the serial number I was given could only be us ed in INDIA. So when I explained I had never being to INDIA and that I would like a refund and to cancel my order. They informed me that they were unable to trace the ORDER.i HOPE YOU CAN HELP ME.
Order Number E5729171202. I paid by Visa. Euro.49.95.
I would like my money back and please stop these activation requests across my pc. Please help me.
Elizabeth Moloney. Ireland.

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alpipp
Wilson, US
Jan 16, 2013 11:23 am EST

all i want to do is to cancle my membership&get my money back thank you

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AlwaysRightOn
Appleton, US
Jul 26, 2012 10:44 pm EDT

Its now officially a scam people. Ebizinone has no warranty cause when you ask a question. I've gotten the same responds 3 times now.

His email is " ebizinone@gmail.com " you dont believe me. Ask him, you will get same responds after 5-6 responds. He aint the only one who knows reverse scamming.

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AlwaysRightOn
Appleton, US
Jul 26, 2012 12:37 am EDT

Yeap bought the same ebizinone for $997. Now talking to SWREG and the Merchant. I've notice that the merchant at info@ebizinone.com says the same thing over and over sometimes. And SWREG is waiting for the merchant to Ok the refund or is
probably part of the scam to prolong the wait.

" EBiz is very simple to use, the full instructions are available in the user guide and video tutorials. Did you read it and listen to the videos? Was there anything specific you didn't understand "
" Ebiz is a proven excellent software. Please let us know if there is anything we can do, so that you will be satisfied with our software."
"Please understand we are not ignoring your emails.
The refund is, are you not interested in keep guaranteed testing eBiz? "
"The refund is guaranteed, are you not interested in keep testing eBiz?"

DO NOT BUY THIS SOFTWARE. YOU WILL BE TALKING TO A ROBOT. THERE IS NO SUPPORT. AND THE MERCHANT DARE TRY TO ASK FOR $497 more dollars for the deluxe package for the ebizinone software.

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academyventure
San Bruno, US
Jul 25, 2012 11:46 am EDT

I bought the software too! Such a scam. I realized that other sites like "profitfusionapp" and "easyclickcommissions" are part of the same scam, and even on the same server!

They took my $997, never got the software, now I've disputed the charge with my credit card company, and IT WILL TAKE 60 DAYS TO GET RESOLVED, and if my credit company believes them and thinks the software isn't a scam, I DON'T GET MY MONEY BACK!

I bought this using a credit card, and now am $1, 000 in debt, and must wait 2 months or more (while my debt increases) before I can even log in to my account to see if I get my money back...

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6:39 am EDT

Swreg Site didn't work and I'm out $ 49.95

I was on the Verizon website getting a speed test check on my computer because it was running slow I clicked on information for tune-up of my computer and tune-up 360 software came up it said that if I downloaded this software it would make my computer faster and it gave me a price of $49.95 to purchase, so I filled out the order form and put in my credit card number and the transaction was completed, I needed a key code to download the information and this would be sent to my e-mail address, the money was taken out of my account and the key code was never delivered to my e-mail address, also the website stated the if the key code was not delivered to my e-mail within 24hrs I should got to another website needles to say the site didn't work and I'm out $ 49.95.

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10:08 am EDT
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Swreg item bought on Swreg.org, we never received the keycode by email!!!!!!!!!!

Hello
We wrote to you about this issue last year. We never got an answer.
We paid for the product below and the details are attached.

We want the keycode of the product to be delivered to us.

Thank you.

Monica
+[protected]

---------- Forwarded message ----------
From: IRSCA Gifted Education
Date: Thu, Dec 9, 2010 at 3:27 PM
Subject: Attention: DMCA Office, item bought on Swreg.org
To: [protected]@digitalriver.com

Dear Sir, Madam

We attach the receipt of notice of payment for 1stMass Mailer, product pertaining to
http://www.softstack.com/fstmail.html
which we bought the other day on your secure check-out page at
https://usd.swreg.org/cgi-bin/s.cgi?s=4507&p=4507FSTMM&v=0&d=0&q=1.
We did not receive any code of activation though, and it's 2 days since then. The invoce states clearly that we are going to receive the

Delivery Method

Keycode by Email
1 - User License

Please let us know what happened.

We contacted them via their website
http://www.softstack.com/contact.html
and still, there's no answer. Could you please let us know what is happening?

Thanks!

--

Cu stima,
Monica Gheorghiu, MBA
Project Manager
IRSCA Gifted Education
pr { AT } giftededu.org

below- THE INVOICE

Order Invoice / Receipt
Your order was processed successfully on Mon Dec 06 2010
Order Number: U1717191001
Our Details Your Details
Sold by: SWREG Inc.
9625 West 76th St
Eden Prairie MN, 55344
US
VAT Number: EU826011714
Federal Tax ID: [protected]

Name: Monica Gheorghiu
Company: IRSCA Gifted Education asociatie
Street: Bd Brancoveanu 4, bloc 12A ap4
City: Bucuresti
Zip/Postal code: 041431
Country: Romania
Telephone: +{NOT DISCLOSED
Email: NOT DISCLOSED
Payment Method: MasterCard**5408
Vat Number: RO17262316

Product Code Name Delivery Method Price Quantity Total
4507FSTMM 1st Mass Mailer Keycode by Email
1 - User License EUR 54.96 1 EUR 54.96
Total EUR 54.96
Grand Total EUR 54.96

If you are a company within the European Union and did not provide or do not have a VAT number, you can obtain the VAT refund from your taxing authority provided you are VAT exempt. We are unable to refund the VAT from a completed order.
Copyright © 2010 SWREG Inc.
Powered by SWREG Inc.

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RippedOffBySWEG
Agusta, US
May 02, 2013 11:49 pm EDT

On Jan 9, 2013 I purchased "Peak Traffic Machine" from SWREG for "two payments of $597.00" with a 30-day Refund Policy. They charged my Pay-Pal $637.89 USD, $40.89 more than the purchase price.

When I was unable to register my product I called their support and they could not get it to work either. A couple of days later I called them and requested a refund. After talking to a couple of people whose first language is obviously NOT English I finally spoke to someone who understood that I wanted my money back. They told me how I had to submit a written request for a refund through their service dept.

I filed the written request, making it extremely clear that I wanted a REFUND. They responded in poor English that they would have their support people try to help me. I replied back 3 more times that I wanted a REFUND.

They have PURPOSELY put me off for over 14 weeks now and still have my $637.89. I cancelled my 2nd payment through Pay-Pal.

I checked the Peak Traffic Machine website today and they no longer accept Pay-Pal. I suspect that is because Pay-Pal has dropped them due to the number of charge-backs.

I would NOT recommend this company to anyone I know, or even to perfect stranger for that matter. I have requested again today a refund in FULL. If I don't get it immediately, I will have no other choice than to consider Digital River/SWREG as a SCAM company, who is dishonest and cheats people purposely out of their money. If they do come through with my full refund, I will be back here to let you know about it...

"Disappointed and Defrauded in the USA"

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Markuss
Bligh Park, AU
Apr 07, 2012 6:05 pm EDT

I Bought Digital River Software online at SWREG and guess what? I got sent akey and no download link.Sent email through card query and guess what ? no response. They took money vey quickly but still no product and no response.

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5:42 am EDT
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Swreg does not work!

I PURCHASED A UNLOCKING SOFTWARE FROM THIS MOTHER###ERS
7 IT DOES NOT WORK! WORSE IS THEY DONT ###ING EXIST, THERE IS NO WAY TO GET A HOLD ON ANY 1 . THEY DONT ANW EMAILS N DO NOT GIVE REFUNDS.THEY STOLE MY $50 N WHO KNOWS WHO ELS THEY DONE THAT TOO.

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Cartor
, SE
Aug 08, 2012 4:31 am EDT
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I did loose 25 USD too and now the motherf... still sending
for Get extra protection for iPhone Unlock Software (ALL iPHONES)

What a asswh...

DO not purchase anything comming thru SWREG or alike or any Unlock your Iphone.

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1:56 am EDT
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Swreg unauthorized charge to my Mastercard

I keep getting charged for, What, I don't know . I have never even heard of this company. And they keep charging my card every month. Its impossible to make contact with these people. Can't anything be done about this company that keeps stealing money from our bank accounts and credit cards. If a person can get arrested for petty theft, grand theft, fraud, and get convicted for it, then why are these people getting away with stealing from our bank accounts! Maybe we should all get together and sue the sh*@. out of them. Believe me if the shoe was on the other foot you better believe we would not get away with.

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Fargo_sts
, US
Apr 26, 2017 9:38 am EDT

yes got the same, they took €67, 08 from my VISA!
VISA is doing nothing!

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12:26 am EDT
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Swreg SOFTWARE DOES NOT WORK/NO CONTACT WITH THEM

BOUGHT A UNLOCKING SERVICE FROM THEM
IT DID NOT WORK
CAN NOT CONTACT THEM EVEN AFTER EMAILING THEM 3 TIMES
TRIED THE COMPLAINT PAGE PUT ALL MY DETALS IN IT COME UP WITH NOTHING EVEN THOUGH I HAVE ACOPY OF THE RECEIPT IN MY HAND

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Koenig Marie
, FR
May 07, 2010 8:15 am EDT

I Can't install the Desktop2010

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KRP2011
Derb, GB
Jun 01, 2011 11:40 am EDT

I made a purchase from a SWREG business, http://www.htcsimunlock.com/, paid the money didn't get the code, didn't get the refund.

I spoke to a few customer service people at SWREG and Digital River, my purchase number was recognised by all. All the staff I spoke to are powerless.

If you are having problems, and if you are prepared to be nice call Linda, she is a senior receptionist at Digital River which is the main company and has all the emails and contacts you would need. I got to her by accident on [protected], she was very helpful, understanding and put me through to a senior manager and gave me an email of a someone relevant and important if I got nowhere. Because I had already opened a dispute in PayPal the money was held, that is not in Digital River hands, the senior manager told me she was not able to make the refund. So rather than get into a stink with her I decided to wait it out to see if I got a refund through PayPal.

Fortunately I managed to get a refund through PayPal because SWREG didn't make a comment during the dispute (one is not covered for digital purchases in PayPal, unless the seller doesn't comment in a dispute, this is a very small loop hole one shouldn't rely on). So I didn't need to go back to Linda or email the important person.

Karl

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9:14 pm EST
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Swreg Software Scam

After not receiving ANYTHING, I spent 5 hours trying to contact this company. After several calls to [protected] and emailing [protected]@swreg.org, I received access to the software I purchased. During installation I noticed a glaring English grammar mistake. After the installation had completed, I noticed the poor English was throughout the software! If you want a good laugh, simply click through and read their "tips of the day." I have another Icon program called Real World Icon Editor. The Real World Icon Editor is made in Turkey. The Turkish developers used proper English and they have good customer support. You won't get the Visual Studio plug in but you will get a higher quality product.

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KRP2011
Derb, GB
Jun 01, 2011 11:54 am EDT

I made a purchase from a SWREG business, http://www.htcsimunlock.com/, paid the money didn't get the code, didn't get the refund.

I spoke to a few customer service people at SWREG and Digital River, my purchase number was recognised by all. All the staff I spoke to are powerless.

If you are having problems, and if you are prepared to be nice call Linda, she is a senior receptionist at Digital River which is the main company and has all the emails and contacts you would need. I got to her by accident on [protected], she was very helpful, understanding and put me through to a senior manager and gave me an email of a someone relevant and important if I got nowhere. Because I had already opened a dispute in PayPal the money was held, that is not in Digital River hands, the senior manager told me she was not able to make the refund. So rather than get into a stink with her I decided to wait it out to see if I got a refund through PayPal.

Fortunately I managed to get a refund through PayPal because SWREG didn't make a comment during the dispute (one is not covered for digital purchases in PayPal, unless the seller doesn't comment in a dispute, this is a very small loop hole one shouldn't rely on). So I didn't need to go back to Linda or email the important person.

Feel free to share my experience.

Karl

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R
1:07 pm EST

Swreg Never sent product

On 10 January 2010, we ordered ABC Amber Blackberry Converter. I received the usual confirmation of order and receipt. But we never received the product.

We have tried to get hold of someone through email on many many many occasions since January of this year, to no avail. The single response we have ever received stated:

"Once again:

I sent all reg info (the reg key and URL to download the full version) to you.

If you didn't receive it, you need to either:

1. Check your junk (bulk) folder

or

2. Disable your mail filter

or

3. Please send me another email address that accepts *.key attachments and http links.

Best regards,

Yernar Shambayev (ProcessText Group)"

None of our responses to this email were ever replied to. The fact that the writer used "Once again" suggested he had written previously. However, we have exhausted all avenues (including the ones suggested by them) and have never found any other email.

The complaint that we have is that to all the emails we have sent and online forms we have filled, there have no responses so that the matter can be sorted out. We have been sending emails and filling forms for nearly a year. We are not sure what else to do than ask a third party to intervene.

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8:06 am EST
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Swreg Never received the product!

On 10 January 2010, we ordered ABC Amber Blackberry Converter. I received the usual confirmation of order and receipt. But we never received the product.

We have tried to get hold of someone through email on many many many occasions since January of this year, to no avail. The single response we have ever received stated:

"Once again:

I sent all reg info (the reg key and URL to download the full version) to you.

If you didn't receive it, you need to either:
1. Check your junk (bulk) folder
or
2. Disable your mail filter
or
3. Please send me another email address that accepts *.key attachments and http links.

Best regards,
Yernar Shambayev (ProcessText Group)"

None of our responses to this email were ever replied to. The fact that the writer used "Once again" suggested he had written previously. Given other similar complaints I have seen, it appears there is something going wrong at their end. The problem though, is worse given that there is no responses so that the matter can be sorted out. They have been ignoring our emails for nearly a year! Surely they cant blame that on a mail filter as well!

Regards
Rif

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6:54 am EDT
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Swreg software doesn't work as described

I looked for an internet tv program nearly a month ago and found a very professional looking and promising website: yourfreetelevision.com. At first I was suspicious and by the time I try to leave a pop up window appeared and told me that I would get a unbeliveable discount price. So I thought again and bought it that was on May 2nd, 2010. Soon after I got an email with a Link where I could download the software. It's a very small program. I installed it and started it but it doesn't work properly. The channellist was not able to update. There wasn't a single channel who works. After some research I found out that you have to install additional software like RealPlayer. But that changed nothing. I even tried with deactivated anti virus program and firewall but there wasn't the slightest improvement. I tried to get some help via email on May 2nd, 2010. But I didn't get an answer so far. After some research I found out that you can have all these "software" for free. Nobody has to pay for this. I'm very disapointed. And by the time I try to get my money back.

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12:36 am EDT
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Swreg Repair Registry

Macintosh laptop displayed virus infection and SWREG, Inc web site popped up for downloading a product for a Repair Registry. Could not close the boxes so I shut down and it came back up. It showed secure site logos including McAfee. I looked at web site and then I downloaded the repair for 19.95 and then could not find it on my laptop. I started searching about this web site and found complaints about SWREG, Inc. including that it may be a terrorist orgainization. the product code is 43835-regrep.
Now what?

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SWREG IS A FRAUD
, EG
Apr 22, 2009 3:06 am EDT

SWREG has stolen my $2500 funds four months ago. Without any cause or notice, they changed the password of my account that has the funds. Luckily, I had another account with them “for an older store", but it did not has funds in it, so they did not close it or change the password! I contacted them from the working account and asked why they have changed the password, they said that my account is a high risk one and they have to freeze the funds for 6 months for any charge backs. After two or three emails from me trying to know the reason they consider my account a high risk one and trying to get them to release my funds, they closed the other account. By closing my both accounts, I was unable to contact them again since you have no option to contact them unless from your control panel. So, if you got a good amount of funds in your account, be ready to fail to log in one day without prior notice or any hope to get your money back.

FOR ANY SELLER OR WEBSITE OWNER:
NEVER USE SWREG….SWREG IS A FRAUD…YOU WILL WORK HARD TO MAKE MONEY AND THEY WILL STEAL IT FROM YOU.

E
E
elephanzee
Toronto, CA
May 01, 2010 6:38 pm EDT

You say your laptop is a Mac? It's pretty unlikely that your computer has a virus, and if a random website is telling you that you have a virus, then it's probably not true. You wasted $20 because you were fooled by a fraudulent website. Unless you are running Windows on this Mac, you *CANNOT* use an application that purports to fix your "system registry, " because Mac OS X doesn't HAVE a registry; Windows does.

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2:17 am EST
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Swreg No product No contact

It only takes one company to screw things up for every other company wanting to sell products on line.

Currently they are SWreg and Xilisoft over 2 weeks ago now I purchased a converter program and to date have not received what I have paid for.

The amount of emails and resubmitting I have done is stupid yet the companys in question can still send you stupid emails requesting you to buy more from them.

The funniest thing yet is when you go to there order search site regardless of what you are asking they still want you credit card details. Understandable if you want a refund which I am after but am a bit skepitcal about giving my details a second time, dont you think that an order number would be enough for them to either give you that refund or the product you brought.

By the way SWreg and Xilisoft my order number is u896788101 should someone in your company come across this website and find out what a pack of theives you are.

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Overview of Swreg complaint handling

Swreg reviews first appeared on Complaints Board on Feb 5, 2008. The latest review Software was posted on Mar 19, 2024. The latest complaint Unauthorized charge to credit card was resolved on Jul 29, 2013. Swreg has an average consumer rating of 4 stars from 45 reviews. Swreg has resolved 30 complaints.
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    10380 Bren Road West, Minnetonka, Minnesota, 55343, United States
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    Jun 13, 2024
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Swreg is ranked 72 among 208 companies in the Restaurants & Dining category

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