Swarovskiring

A Dec 07, 2018
This review was posted by
a verified customer
Verified customer

8 months ago my boyfriend bought this ring for me. The store is located in Bulgaria, Varna city, Grand Mall Varna. I've used it since then as described in the instructions. On the 4th month i saw that the surface of the ring is starting to come off. I went to the store with the warranty card (2 year warranty), receipt and the ring inside the box. My claim was turned down, because the surface coming off was consequence from the use of the ring. I am more than angry, because this is a ring that was used correctly for only 4 months!!! And it is not cheap also. I am disappointed and i expect some kind of compensation for my money!!!

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