The complaint has been investigated and
resolved to the customer's satisfactionResolved Surplus Furniture — Did not recieve Items purchased
resolved to the customer's satisfaction
I went to this web site from an ad on Craigs list. I purchased 2 named brand items that I know sell at COSTCO. I've never been scammed before, and I am embarrassed. I am out a Suncast Shed and Woodridge Wooden Swing Set w Slide for my grandchildren. Raising 6 children I always watch for a good deal. I even bought 2 items so I would get gold freight Shipping and they would even put it together for us. Great, since my husband is disabled.
I did see the BBB symbol and read the reliability report. I read reviews about the company. I had someone call me to verify my order and also said because it was my first buy I couldn't use my credit card but was told to buy a Money Pak at WalMart. Was told this was safer. We even ask our Credit Union and they said Money Pak was reliable so I didn't suspect the company. Now 2wks went by and no one will answer my email, phones are busy and one is disconnected. Grandma feeling pretty sad about Swing set promised to grandkids. I was also scammed on a Suncast shed but it doesn't hurt as much as not getting the wooden swingset. I sent $1170.00 with the Money Pak. :-(
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