Surf Or Sound Realty review: Lack of property upkeep

This is the 2nd time we rented PARADISE COVE #747 and the 10th year we have rented from Surf or Sound. Paradise Cove is a dump! And Surf or Sound's quality of service has gone seriously down hill over the past few years. We specifically rent a large house with an elevator as 3 of our family are elderly. This is the third rental we have had that had elevators that were not working.
1. Elevator - I received a text message message when we were enroute that unfortunately they just became aware that the elevator was not working - a bold faced lie as another review from June stated that the elevator was not working in June.
2. there was a leak in the ceiling and water was allowed to dip into a bowl sitting in the middle of the hallway
3. There was water damage near the ceiling above the kitchen sink with peeling dry wall paper hanging loose
4. Washer - was working but just barely (very loud)
5. Mold - there was mold that looked like black mold hidden under a picture above the kitchen sink
6. Decks - the boards on all of the decks were weak and spongy
7. Broken Tile and weak flooring - the tile in the entrance foyer was cracked and my son stopped on on area and his foot went through the sub floor
8. Boards on the dock needed to be replaced as one was actually curled up
9. Sliding glass door - the straw that broke the camel's back was the sliding glass door that fell out on my 10 year old grandson's foot.
Unfortunately, it is difficult to find a sound side house that meets my family's needs w/o renting through Surf or Sound. They simply don't care about their renters!