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Superior Protection Services  -  Vehicle service contract

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8:37 am EDT
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Head gaskets clearly blown on my 2002 Ford F150. Roughly $1900 just for the tear down which I had to OK so Superior could send one of their inspectors to look at engine and evaluate. At the Ford dealership where my truck sits, according to technician, the inspector agreed that gaskets were blown and heads were not cracked or warped ( which would make my claim valid). Superior denied my claim, now saying that their inspector said gaskets were NOT blown and heads ARE cracked and warped (which would make my claim invalid). My policy states that I should be covered if gaskets are blown and heads are not cracked or warped. Conveniently, superior changed the finding to suit them. I have a 30 year veteran technician, a reputable FORD dealership, the parts, and photos to prove my case, and no leg to stand on. am filing a complaint with the NY Attorney General. BUYER BEWARE!

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28 complaints
3 resolved 25 unresolved

Superior Protection Services contacts

(added by reviewer)
2310 Paseo Del Prado Ste A206, Nevada United States