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Scorpion Legal Protection
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Scorpion Legal Protection
reviews & complaints

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28 complaints
2 resolved 26 unresolved
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N
2:05 am

Scorpion Legal Protection - Bad, extremely dead service

In March I called Roodepoort branch the lady by the name of Anna promised me the they will call till today nothing is happening

1st June I have received a call the lady telling about funeral policy.. and I have changed the topic to my problem,

Am still waiting

Am worried is this company still operating or it is just a rip off

After so many years paying my money, you failed even to call me just once

Just admit that Scorpion is a dead animal

Desired outcome: I want to cancel my contract like now

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R
6:30 am

Scorpion Legal Protection - Unresponsive complaint

Policy 4014770

Bad, poor service. I have lodge a legal matter with them more than a month ago.

Finally got a call that they will help me as the person helping me said that she will go leave and then first thing when she comes back she will help me. Well she came back from leave and I had to call and call many off times. She emailed my documentation to the wrong email address. How is that even possible as they ask so many security questions each time one makes a call which includes email address for verification purposes.

Talked to this person again to ask for documentation and gave my correct email again, yet still have not received any email.

Poor service too say the least.

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M
4:36 am

Scorpion Legal Protection - legal assistance

case number 1174592

policy number 3029049

i have been assigned to an attorney regarding my matter which the attorney only attended twice .

my matter has been set down for the 19/05/2022 and today is the 18/05/2022

i called my attorney today and she advises that she withdrew from my matter because scorpion did not pay her .

scorpion or my attorney did not feel that i needed to be informed of this.

i have paid my premiums in full every month for about 5 years now.

i know scorpion will not contact me even after receiving this .

Desired outcome: contact me

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S
5:56 am

Scorpion Legal Protection - Unresolved matter

My mater can't be resolved after 3 years im strugling to get rid off, there is a Court Order out in this case where I must received the money.

After long time they respond on 22 April 22 that they await the High Court to issue out the Writ of Execution. I'm trying to contact them with no response, case 2886927, ref 268710.

Desired outcome: Justus

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B
5:32 am

Scorpion Legal Protection - Poor service and customer care...

I have reported a cas from January 2022.enailed documents as requested 4 times. Got one ohone call and got cut off. Never received a call in regards to case. If i phone nobody can assist. Fet put on hold and get cut off.

If you asked to speak to supervisor phone gets cut off.

Its going 3 months now with no assistance from them in regards to my cases

Its real bad service. Incompetent

Bj Henning

0723461338

[email protected]

Desired outcome: Wish for a superviser. Manager to contact me

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B
9:52 am

Scorpion Legal Protection - Case number : 1151880

I logged a case on the 13th of October and i still have Not received any feedback not have I referred to a lawyer to hear my case.

Geez! what's the point of having legal protection when you actually don't have one.
I need a lawyer urgently to handle and deal with my case as i a paying for the services.

I am very disappointed indeed - are you even lawyers?

Desired outcome: urgent

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Featured review
This review was chosen algorithmically as the most valued customer feedback.

I request Scorpion to assist me with the matter between myself and UNISA about being unfairly removed from visual practical classes on the 13 July 2021. This practice of removal also happened in 2020. (See Attached letter below). I have not received any progress and update on the matter, even if I ask for it I get no response. (Ref; No.: 1110248...

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S
8:51 am
Verified customer This complaint was posted by a verified customer. Learn more

Scorpion Legal Protection - Referd case for bargaining council and case number

Hi I would like to lodge my complain regarding this matter were I was given a lawyer's to deal with my case and still I have not yet find a date at bargaining council and the case number

Please treat my matter as agent

Yours sinciyerly
Simon
078 3867093

Desired outcome: No out come because the case have sited yet

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B
1:37 pm
Verified customer This complaint was posted by a verified customer. Learn more

Scorpion Legal Protection - Service

My case is a Fraud related matter with a UIF money, Scorpion has been writing wedding invitation emails to my Boss claiming they wrote an email when I read those emails they were too much out of topic. They were poorly begging the Boss to pay me once opened the case on November 2020 now its August 2021 nothing changes instead of facing Criminals of my company they decided to join them. Talking in favor of the criminal as a legal firm is a very red flag. I've decided to take the case to former Justice Johan Coenraad Froneman and he will show Scorpion how it's done in the legal Department.

Desired outcome: Be the legal profession by actions not policy deductions

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5:39 am
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This review was chosen algorithmically as the most valued customer feedback.

In October 2020 I asked for a legal intervention against Edgars. The matter is that Edgars made deductions for unauthorized subscription from 08 January 2019 to August 2020 when I discover such a deductions. I then asked for a cancellation of such and be refunded for all my deduction. After several attempts Edgars cancelled the subscriptions, but nothing...

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A
3:19 pm

Scorpion Legal Protection - Misrepresentation

As a member I was requested to consult with a lawyer in the Roodepoort offices with an appointment made and confirmed. After having driven for 40 km to the offices no lawyer was available and a telephonic consultation was held with a practitioner in CARLETOnville- however I was advised the policy only covers disputes re an estate to a limited amount and further no appointment with an attorney could be made as the cover does not address estates.

The service was simply unacceptable with limited support let alone with no referral made to any firm of attorneys.

Accordingly what is advertised and what is offered is a misrepresentation and a sham.

My membership my be cancelled with immediate effect as the help services are far from what the law profession standards require.

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8:50 am
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This review was chosen algorithmically as the most valued customer feedback.

Dear Sir/Madam My id number 7503045639081 Kagiso Modisadife, it has comes to my full attention that Scorpion when coming to service delivery is not performing its duties to their satisfaction 1. I always made a follow up on all my reported cases and been assured with this empty promises ever, the case of damaged property was reported and I was promised to...

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N
7:05 am

Scorpion Legal Protection - poor service and waste of money and time

I bought a car and to date still dont hacve the car however the payment came from a 3rd party and now after a few months of handling the matter i was advised my policy does not cover me? how can i be on a policy a but ui dont get assisted due to a third party payment? even thopugh proof of everything was submitted i cannot get assistance and therefore financial loss i pay my monthly installment each month for what - i am tajking this further asd the service is bad and so is the agent alicia maharaj .

I have been busy for months and the same reason i got in the begining is the same reason for no legal cover! why do i pay if you do not protect us

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M
7:07 am
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This review was chosen algorithmically as the most valued customer feedback.

Attention for Specialists Department I have consulted with highly and fearless professional attorney law firm on Wednesday the 23rd January 2019 that will pursue the matter of my unlawful dismissal by Avon Justine (Pty) Ltd. My demands are: [I] - Furnish us with Con-Arb final awards ASAP [II] - Supply email address and reference of your account...

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11:35 pm
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Featured review
This review was chosen algorithmically as the most valued customer feedback.

Scorpion Legal is dealing with my motor vehicle collision case since July 2017 till this day November 2018 my case has not been resolved. Nirvana Maraj the senior claims handler is handling my case I send her countless emails with no feedback whatsoever she just ignores my emails it's way over a year with scorpion handling my case with no movement in thi...

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5:04 am
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This review was chosen algorithmically as the most valued customer feedback.

My grandmother is a scorpion legal protection member and she had brought forward a case of a tenant who doesn't want to leave my grandmother's house we have given her a notice on the 22 May 2018 to vacate the premises on the 11 june 2018 and she refused we further gave her a chance to look for a place and leave the house by end of June yet she refused...we...

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S
6:12 am
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Featured review
This review was chosen algorithmically as the most valued customer feedback.

There is doctors organisation that they refusing to pay me the outstanding money that they owe me.We had a verbal agreement with them when i give them patient to come sleep over to their clinic they will give me the commission of R100 per night per night depending on how much that patient spend in their clinic I send 4 of the patient that spend 3 day/night...

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12:36 pm
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Featured review
This review was chosen algorithmically as the most valued customer feedback.

I Ntomboxolo Theodora Toto ID number : 8108160380088 a policy holder at Scorpion Legal Protection requested Scorpion Legal Protection to pursue a matter between me and Ms Tembela Mnqeta ( Outsurance Car Insurance ) a third party in a car accident which occured on the 17.12.2017 . Mrs Tembela Mnqeta agreed to pay for all the repairs to my car and for a...

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6:02 am
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This review was chosen algorithmically as the most valued customer feedback.

It is very unfair that we are getting service from your guys call center. On Friday the 9th February i called and spoke to a vincent Vuma, While explaining to him i got cut off, i called back and asked to speak to him again and i was told he is not available. The lady whom i spoke to was very arrogant and somehow i got cut off. the last person i spoke to...

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1:57 pm
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Featured review
This review was chosen algorithmically as the most valued customer feedback.

In November 2012 I opened a case at Scorpion Legal Protection in Durban Branch against my former (Administrator) Charles Erasmus Attorneys. And in April 2013 my Legal Advisor Trisha Dhoda (Lied) about giving me my Administration statement of payment that she received from my former Administrator... Please help me to get my Administration statement.

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Scorpion Legal Protection contacts

Phone number

+27 861 333 333
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