superior protection plan is a huge scam. I advise any of you who are thinking about investing in this auto warranty to reconsider. I've had nothing but problems with my extended warranty.they will do everything in their power to get out of paying for a covered repair. It is not worth the aggravation of calling again and again getting the same answer because all the reps are in the same office. Do not listen to the sales rep selling you this plan because he gets a spiff on it. He will say anything to get you to buy it, "if your car breaks down just pull into the nearest mechanic and it's covered. " this is just another lie to get you to drop money.
WORST CUSTOMER SERVICE EVER.
The customer service is terrible. I spoke to Juan, Alex, Fred, and Buster all underneath Brad Crowson and they were all incredibly mean and refused to let me talk. Every single one but Buster would talk over me and treated me like an idiot. I have never been so dissatisfied. I am currently in the process of going to small claims court and filling customer service complaints.
DON'T WASTE YOUR MONEY!
The complaint has been investigated and resolved to the customer’s satisfaction.