Supercuts review: Haircut

Worst experience, again! I just moved here and needed a haircut. I decided to give super cuts a try again. I called the day before to get a price for wash, cut and blow dry. The girl that answered the phone said $25-35 according to the length of your hair. My hair was only about an inch past my shoulders. I have been wearing my hair as a long bob with layers for years and that is exactly what I told the girl I wanted again, well once again they cut way too much off and didn't give me long layers. My hair looks nothing like the picture I showed her. And they charged me $40. I was in such shock of how short she cut my hair, I just paid it and walked out. I will never use super cuts again!