Sundance Vacations
Reviews and Complaints

By far the worst company I have ever had to work with. We own time share and thought RCI was getting expensive until we started with TAN. I was told they dealt with four star resorts. What four star resorts make you bring your own sheets and bath towels? I have never heard so many reasons as to why they cannot honor a request as I have heard from this company. I am trying to use up the weeks as quickly as possible so I can get out of this nightmare. And I would like to comment on something C & K Willliams posted - why are people who supposedly have had such wonderful experiences with TAN on this complaint board to begin with? I am beginning to wonder if they might not be TAN employess!

Where do you find places on the ocean? Everything I find is in the middle of nowhere. I want to take my family of 8 to Florida and stay on the ocean and never find anything avalible no matter when I try. Have been a member 2 years and not been able to use it yet. I paid 15, 000 for nothing so far. If anyone has sugestions of what I can do let me know.

So far so good. We have only planned three vacations w TAN and all worked out well. Two were from Hot Weeks or Excess Inventory I forget which and another was planned several months in advance because it was prime shore season and we needed two units each w two bedrooms. All three of these were acceptable. One unit on Cape Cod needs new furniture for seating comfort but the unit was clean. We had one problem which was handled immediately by Tan workers and when the resolution took longer than expected they compensated us for the inconvenience, which was minor. Think about what you are doing before you sign on the dotted line. If this method of planning vacations is not for you don't sign up. Staff have ALWAYS been courteous and most helpful in answering our questions. We hope our association continues to go as well as it has thus far. K&BC

One of the biggest red flags on each of these scams is the requirement to send the funds via Western Union, which is well known for the impossibility of reclaiming funds. Once it is in WU's hands, it is gone, without recourse. So whenever you are directed to only send funds via Western Union, it is most likeky a scam.

I have thoroughly enjoyed TAN! We've used it multiple times for Excess Inventory. Been to Outer Banks in April, Ocean City and Bethany Beach in September and with the proper planning I was able to arrange for 9 of us to stay in Maui, Hawaii for a full week. Don't let the negatives that some folks are all too happy to report keep you from looking into TAN. I'm in DE and deal with the Pennsylvania office! Great people. Courteous service. When I found a hairdryer not operating properly, it was replaced within 4 hours--- plenty of time before our luau reservations!

I have been a member of TAN for 9 years and not only loved every minute of it, but tell anyone who will listen how wonderful it is. If you plan your vacations ahead of time instead of being "last minute" which falls under the category of "lack of planning on your part, does not constitute an emergency on mine" you will love TAN. Every single unit I have stayed in has been clean and nicely decorated. The home office is courteous and ready to answer any questions I have or to resolve any problems. Only once did I have problems with a refrigerator, and someone was there within the hour to fix it. Yes, Sundance Vacations does use their "so called contests" where everyone is a winner, but of course not the "big" winner. I don't like that type of sales, but I have to say, TAN was the best thing that ever happened to our lives. We now go on a shore vacation every summer, and travel to other places during the rest of the year. The people who seem to be the most guilty of not following the rules, always seem to be the loudest. Don't be influenced by the few negatives, but check out the positive reviews as well. I am sure the "complainers" have many problems that are always someone else's fault. Too bad, because you missed out on a wonderful vacation plan.

I would suggest calling your state's office that deals with contracts and fraud...or at least tell Sundance Vacations that you are going to report them to your state, your BBB and are considering a lawsuit for misreputation of the package you purchased. Also make sure you are on the "Do Not Call" list and tell the company that you are on the list and the next call they make to harass you will be reported so they can be fined. Make a note of this and, if they call again, report them.

I guess I purchased a time share without any knowledge...I financed $8000.00 at 9 percent interest, and each time I book a reservation I have to pay an additional $800.00 and my $325.00 a year maintenance fees for something I don't even own...its wasting your money..don't purchase the package...

I got that call..and responded ..went in ..its a time share situation. If you don't purchase they get pushy, and rude and dismiss you. I registered for the gift a ( cruise) which I did not receive ..im currently looking into it..

When I first got the phone call that my name had been drawn for a "free cruise, " I was skeptical. When the woman explained that I would have to attend a presentation that would be about 45 minutes long, I knew that it was another one of those "timeshare" marketing schemes. Cruises do not cost much at all and I've been on quite a few. What intrigued me was the free airfare. The woman on the phone told me that I HAD TO schedule for the presentation right then, so I did, thinking that I could always cancel or not show.
My boyfriend and I attended the "45-minute" presentation but were not told that we would have to sit through another hour of sales pitches. We were curious about how the company worked and did the calculations and figured that it is not really that great of a deal in the long run. I believe an actual timeshare would be a much better deal using the point system. Anyway, after taking a whole evening of our time, since it was a two hour drive to the presentation alone, we were finally on our way to a free cruise and airfare...so we thought.
I got online to register and thought that someone would be contacting me via email or phone call, but I did not hear anything. I tried to call the number given, but the office was closed (on a business day during the day). I got back online and was able to figure out how to select the dates, which there were not many to choose from. The website told me that I would be contacted 45 days prior to sailing, so I let things be for a couple of weeks. Yesterday was 45 days until the first date chosen, so I called the number again. I was on hold for about 15 minutes when a woman answered and told me that I would need to go back to the website and "click on a few things, " and I would be given the reservation number to call. I went to the website with no directions and figured out how to "click on a few things" and get the number to call. By the way, the woman was not able to give me the number to call, which is ridiculous.
I called the reservation number and was on hold for 43 MINUTES until someone answered. Then I was told what information I needed before booking and that this would take up to 45-50 minutes for the call (after I had spend a total of about an hour on hold already between the two phone calls). Every time the man would put me back on hold to "check" for available dates, I would be on hold for another 10 minutes. Then I find out that the interior room that was promised me on the 3-night cruise had BUNK BEDS! I'm already paying about $400 for the "port fees, " which I know if excessive, because I have booked cruises for that INCLUDING all the port fees and taxes. I really did not want to sleep in a bunk bed with my significant other, so the other option was to upgrade to the Choice Option, which started at $650. Now I'm paying more than an actual 3-night cruise costs and not even from the port I want or the date I want. I saw in the fine print below on the website that I could add another night onto the cruise for $100 per person and get a free interior room upgrade. I did not know why the man I was talking to on the phone did not suggest this, because it would have save us money and we would get an extra night. He stated that there would be ADDITIONAL port fees for this extra night. After being put on hold yet another 10 minutes, he came back and said the cost would be an additional $511 on top of the $200 that was already put down! Now this "free vacation" has turned into $711! Also, he was not able to get us a flight on the same day as the cruise, so we are now going to have to pay $100-$150 additional for a hotel the night before and also have to pay transportation from the airport that is about an hour away from the port.
Overall, this experience has been the worst ever. I've gone through a couple of other presentations such as these and things turned out fine and still considering buying a timeshare in the future. After this experience with this company, I will run its name into the ground as much as I can, because it is a SCAM, and I will make sure everyone I come in contact with knows that. I could have booked a 4-night cruise WITH airfare for cheaper than this "free vacation." I also would not have spent this much of my time booking it either. I have now lost hours of my life that I will never get back.

I too went to a Pacer's game on Oct. 31st, 2014. Within a week I was getting calls from this number for SmarTravel telling me I had won a free trip for 2 that included airfare. After telling them that I wasn't available on the "only" dates they had for appointments, I finally relented to a day just to shut them up. I did not show up for that appt. and thought it would be over with since my time to take advantage had "expired". Well it didn't take even a week before my phone was ringing again. When I explained that my time "had expired", they were glad to tell me they had new openings available and this time they were "excited" to tell me that this time I would have the choice of 3 vacations. That was 4 days & 3 nights to one of the following.. Cancun Mexico, San Juan Puerto Rico or Montego Bay Jamaica. Also, if I attended the appointment I would receive a food voucher worth $20.00 just for my time that can be used at any restaurant.
I asked how long this presentation would last and they said approx. 1 hour. I was going to be in Indy and not far from Keystone at The Crossing on 12/10. Imagine my surprise when they just happened to have an opening on that date and time!
So I arrived at their office 10 minutes prior to the appt time and showed the very nice receptionist 2 pieces of ID. She did not make copies or take any information from my ID. She just made sure that I was who I said I was. That was it. Then she gave me a clipboard with some questions to fill out. And to their credit, it was a very very basic questionnaire. My name, vacations I've taken in the past, my dream vacation, etc...
There were no questions asking personal information. No questions asking where I worked, no questions asking about family, absolutely nothing invasive. As I was sitting in the lobby, another super sweet lady introduced herself, handed me a folder, offered me coffee, cookies, water, everything but a back massage. As I opened the folder expecting something to throw every red flag imaginable that a person would expect at a "Vacation/Time Share" presentation, I was shocked to find the improbable.. An actual registration coupon with my name on it, a package code and a travel Certificate #. All of this was up front. Even before I went into the presentation.
At the exact time my appointment was scheduled, the few of us in the lobby were escorted into a nice presentation room with a large screen TV with their logo on it. And within a minute the lady from the lobby began their scripted PowerPoint show. It lasted approximately 30 minutes, maybe not even that long.
In it she explained the blah, blah, blahs of SmarTravel. How the trip was ours no matter what we decided and if 3 people out of every presentation signed up with their company then they considered that a success. After her part of the show, she concluded by saying "this is only my 3rd presentation and if you would give me an applause so the people out there can hear that I did a good job, I would appreciate it". And right on cue... At the applause... 1 salesman for each attendee came in the door announcing our first name, introducing themselves and asking us to follow them. Here's where the real work starts, at least on their part. I had already made up my mind I wasn't buying anything. Period!
The salesman did his spiel, I wasn't buying it. Then he called his supervisor over to sweeten the pot, I wasn't buying it then either. THEN the supervisor gave the prearranged signal to the salesman to leave the table and guess what? Come on, guess... You're right, the Supervisor sweetened the deal even more! I still wasn't buying but they were trying!
Finally after about 30 minutes or so, they gave up on me. Or so I thought! They thanked me & escorted me to another supervisor's office to validate my voucher. In that office, the "Manager" thanked me for attending. Handed me the "food voucher" & explained how to use it. THEN he offered me even a sweeter deal than the supervisor on the floor said was possible! WOW, these guys are just giving away vacations, aren't they! Simple answer - NO!
OK, I do have a confession. My time in the office could have been shortened by about 20 minutes. But I played their game. I hemmed and hawed. I got their lips so moist they were licking them like a 16 oz. Porterhouse Steak from St. Elmo's was in front of them.
What all the sales reps and management didn't know, and only because they never asked, was I am in the hospitality business myself. If they had asked, I would have been honest. This is why I was surprised when there was no "where are you employed" question on the sheet of paper they asked me to fill out. I was even more surprised that the salesman and the supervisors didn't catch on when they read off back to me all of the places I have traveled. And I listed many. They didn't even catch on when they asked how much my last "vacation" cost for the 4 people in my family to fly and stay at a condo in Fl. on the beach for less than $1200.00 over the July 4th, holiday. I really thought I gave enough information to them without being too specific that they would at least ask something about my work. Anyway, I ramble...
The Manager I went into see gave his sweeter offer to me, but he was a very smart man. He knew I wasn't buying, so while his door was partially closed we talked about watches. He was actually very nice & told me that when I registered my trip, if my traveling companion and I wanted to extend our stay from the 4 day, 3 night trip, it was possible for an "up-charge" (which is reasonable) but I had to request it at the time of the actual reservation. And I appreciated that.
Also, regarding the $20.00 Restaurant voucher, he explained how it worked. You go to ANY restaurant you choose, submit your receipt with the form to a company in Pa., and they will send you a check for the amount of the receipt up to the $20.00. He was also very nice to say "don't go to Wendy's Drive-Thru and use this. Go someplace and get your money's worth. If you send a receipt with $5.95 on it, you're getting a check for $5.95, not $20.00".
So at this time my rating is going to be neutral.
Reason #1. I haven't registered or made reservations for my trip yet. You have 60 days to register. It cost's nothing to register, however, it is stated that you will have to pay a $100.00 refundable fee at some point prior to reservations. This $100.00 WILL be credited to your taxable fee's (which is the only thing they say you are responsible for) when you actually book your vacation.
Reason #2. Although they say you are not going to be "pressured" into buying a vacation package, you are pressured! Not to the point where you are throwing them your wallet, purse, grandma's credit cards and your 2nd cousin twice removed, but a pretty good pressing none the least.
Reason #3. And most importantly, IT IS EXPENSIVE! They offer you two choice packages, so they say. But in reality, they are offering one $15, 000 vacation package. The first offer, which they say that they really don't try to push, is $20, 000 up front. Yea, TWENTY THOUSAND CASH! The 15 grand vacation package though is their top of the line. Explain please where 15 is greater than 20? Only in the Travel/Time-share business. Of course, they can finance the 15 grand package, and they try their hardest to get you to take it.
So this is my review, so far. Tomorrow I plan on registering my confirmation #. You can do it online or by mail. But remember, you have 60 days from the day of your appt. Also, you have 1 year from the day of your appt. to take the trip.
One more tip that the final Manager gave me. Of the 3 trips offered, 2 of them require passports. One does not. The trip to San Juan, Puerto Rico does not require a passport because it is a United States territory. It's also probably the cheapest of the 3 trips. If you don't have a passport already, It can take up to 6 months to receive one. And getting a passport is also expensive, especially if you're only going to use it once in your lifetime.
So there you go. Thanks for reading and I'll update you on my progress with this company. So far for the 1 hour and 15 minutes or I spent there, I can't say it's not on the up and up. And if it is, I'm going to be drinking rum on the beach of San Juan soon.

So the free trip to the Bahamas is tht a scam?!

SmarTravel is located in suite 200 at 9000 Keystone Crossing. I was recently just in that building and spoke with a representative. The address is correct and that is the current location of that company. For the rest, you can decide for yourself.

I have just received a call from a [protected] ext 200 telling me I have won some tickets to go to the Bahamas by filling out a ticket in a Pacers game back in March. I do not remember filling
anything out so I think this is definitely a scam. It sounded too good to be true . They had also offered me to win 1000 when I go to their office. They gave me an address of 9000 Keystone Crossing Blvd Suite 200

. Has anybody actually gone to their office ? This sounds to me like a scam ...

I got the exact same time to that pacer game and I also received a phone call. Now that I heard someone else got the exact same phone call I believe it's a scam too. That's just too big of a coincidence and that's really terrible to do to someone too we just had our first child and we got really excited about the break away for a few days.

Also I had a chance to win $1000 lmao ... To good to be true... right

I receive a call today from a rep name Jane @ Smart Travel [protected] ext 318 stating I won a free cruise from putting my name in a drawling at a Pacer game back in February. He gave me a conf number and appt time that will last about an hour their address is 9000 keystone crossing blvd suite 200. Now after reading these reviews this a def a SCAM!

Does anyone know what to say to them in order to get your money refunded?

Unfortunately, WTC used different language...never was the word cancellation brought up or writter. However there is a clause that read as this: "I understand that membership in WTC is for vacation and travel use only and does not involve real estate tranactions, therefore by SC law (I am in TN), there is no right of recission. I acknowledge that no representaion has been made as to investment or resale value and that the membership benefits are for my personal use and enjoyment and that of my family and friends. Your reserve the right to rent your conformation out, however, WTC and Vacations Plus do not provide this as a service" I feel very foolish if I was suppose to understand the word rescission. I heard it only once in a real estate trans. Why couldn't they just use the word "cancellation" and wasn't I supposed to have a separate form explaining cancellations.

I am a disabled widow which I disclosed immediately and at least 6 times during the hour I was trying to get out because of the agent being so confusing. She told me the sale was only today. I caved to get out initialed all I was told...without explaination from the agent on the rescisssion clause. I have a witness that this was not explained to us. I when back to the office within less than 24 hours and told the owner I wanted out . He suggested I let him book one trip with him. I refused because I thought I would be pulled into this further. My CC company is disputing the charge...what are my chances of recovery. I emailed numerous letters telling him I want to get out. Any questions and reviews I asked for he would respond to. He want me to call him...What should I do. Should I write a cancellation letter even though my CC company told me they are handling it? So ashamed and scared.
I'm on a fixed income and really cannot travel alone.

Poco

I think that just happened to me and I tried to cancel within 24 hrs. Actually less. I was never given a cancellation policy or told about their cancellation policy in layman terms. The language in the "membership" form another language change to make you think you are joining a club and not signing a contract. what ever happened to you? Did you seek legal advice, to you have any advice for me? I'd appreciate it ... I did stop paymeny on CC

omg.. is there a way to get out of the contract

i just wish i had done some reseach prior to buying i too got scammed. what can i do about it. i'm losing sleep over this

I did the same dumb thing, wanna go on vacation with me? lol amysuern@yahoo.com

Sundance vacatons/ travelers/tam are probably all the same.
I paid in over $6622.40 and the load took 5 years then after the first year I was told there is a $33.80 maintenance fee monthly total $1622 plus I paid off a load from there company that they own for $5000 for 10 one week vacations and 5 years later I have yet to get a vacation. They also failed to mention in the sale that there is a $369 fee for taxes and ? who know. they either have nothing in the area I was told they did before buying into this scam or it was so far off from where you were hoping to go that you decided no to bather.
All I can say is
BUYER BEWARE

I was promised free gas for a year as well...never saw it! Have been trying to cancel my membership, no one will get back to me...extremely frustrated consumer...Attorney General is my next step...

We had a vacation planned in Myrtle Beach, SC and they declared a state of emergency because of the weather. The Historical Flooding that occurred this past week made it impossible for us to even get there. We couldn't even get to the destination because of all of the roads closed. We called the company and they said they can't do anything for us. That is totally unfair and a ripoff. We are very upset.

Was just contacted today from Sundance regarding a drawing entry I submitted in August. Was told I won a 4 day/3 nite Royal Carribbean Cruise plus free airfare. When they gave the particulars I was then told I won a "promotion" and not a prize...red flag. Thanks but no thanks. Not interested in sitting through any presentations. Nothing is ever for free so I'm done. They can keep their "promotion"

Southern Journeys is in no way affiliated with Sundance. We do not use TAN for our travel services. We are a completely different company with a completely different approach to things. Yes there are similarities, such as you have to attend a presentation to receive your promotional gifts, but we ARE NOT affiliated with Sundance in any way.

We went to their presentation last year and we decided not to buy anything. Got all the way to the part where the manager took us in his office and asked us to take the lowest deal which meant barely anything out of pocket. We passed on that too. Last week we went again bc my cousin transferred her trip to us. We waited until the very last minute to agree. So if anyone got ripped off it was them because we knew about the costs and we were smart and remembered. Good luck to everyone!

TO ALL THE PEOPLE THAT TOOK THE TIME TO WRITE YOUR REVIEWS A BIG THANK YOU. MY DAUGHTER AND I CAME WITHIN ONE DAY OF ATTENDING THEIR SO CALLED "PRESENTATION." I SPENT THE LAST HALF OF AN HOUR LOOKING FOR SOMETHING POSITIVE ABOUT THIS COMPANY, AND NOTHING. I HOPE THAT EVERYONE TAKES THE TIME TO PUT THIS COMPANY'S NAME INTO THEIR SEARCH, IT WILL TAKE LESS THAN 30 MINUTES (DEPENDING ON HOW MANY NEGATIVE REVIEWS YOU CHOOSE TO READ) TO FIGURE OUT WHAT A MESS THIS COMPANY IS. THANK YOU EVERYONE FOR SAVING US TIME AND ESPECIALLY MONEY. ANN

Southern Journeys of Texas / Plan With Tan is the same rip-off deal. Sure it's only $500 per vacation, but another $350 in taxes each year and $100 to book a trip and $200 additional fee if in prime season (which is 4/5 of the year) and another additional $200 charge if it's a 2 bedroom accomodation instead of 1 bedroom! Take the free Vegas trip (that you can't do on a weekend) and then run the other way!

WOW!
I WAS WONDERING ABOUT THE COMPANY AS WELL.
I HAD AN OPPORTUNITY TO GET INVITED TO A PRESENTATION/PRIZE AWARDS CEREMONY MYSELF AFTER ENTERING A DRAWING.
I DID GET MY TRIP TO VEGAS AND DID NOT PURCHASE ANYTHING.
IT SOUNDED LIKE A TIMESHARE TO ME.
I HAD NO REAL PRESSURE FROM ANYONE IN THE SHOWROOM AREA AFTER WE HEARD BIG GROUP PRESENTATION.
THEY SEEM FINE TO ME JUST MAYBE A BIT PRICEY FOR THE TRIPS.
I AM ACTUALLY INTERESTED IN WORKING IN DOWNERS GROVE AS A TRAVEL CONSULTANT NOW!

I am going to this presentation on Friday night. Many people have said that they push you. I will not be buying anything! I cannot afford to, as most people. I too am going to Brookfield...I live in Beloit and my husband filled out a entry form at the Snappers game. This board scares me, but I think I will still go...just to see. What do I have to lose...just gas money, right? I too want to know if anyone has gone on this cruise.

Hi I won the cruise las week at the cubs game too, I thought I was lucky but seems like its completly the opposite. they keep calling me to set a metting but is an hour away from my house and I don't wanna drive all the way and waste my time... Obviosly the person that wrote about her amazing experience at the cruise is somebody that works there. Today they called me and I told them abou what I red here and they got all nervous and defenseve claiming that I should look up their actual website instead of this...still don't know what to do...did somebody go to the F^%$ing cruise?

Hello everyone, I won one of the 3 nigth cruise packages to the Bahamas at a Cubs game over the weekend. I am skeptical. Can someone please tell me if they actually ever went on the cruise or not? Thank you!

So did anyone ever use their "Free Bahama Cruise" after all? we did go to presentation & survived through it, now we are not sure if we should use their free cruise or not?
thanks
Tessa

Just got off the phone with "Tonya" from Sundance in Brookfield, WI All of these stories I'm reading sound exactly like my experience. I got the voicemail to call "Kaitlin" (I think? Couldn't understand her, even though I listened 3 times) Filled out a form at Bucks/Heat game last Friday Spoke with "Tonya" Was pleasant & congratulatory Ran down the schpeel Offered times to come to office "tonight" or "tomorrow" Tomorrow's hours were one hour apart "No obligation to accept the 3-day Bahamas cruise" Would even leave with $1000 (really?) But she couldn't tell me what intersection on Bluemound Road the office is located (I do have the address) This trip is good for 1 year & I have a confirmation number :) Oh, bring a friend/family member with A good friend of mine always told me to "go with your first mind" & it's SCREAMIN' "STAY HOME!"

I atttended a presentation today, and politely declined the vacation plan, even though 3 different guys tried to convince me to go for it. Didn't like the gotta-buy-it-today-special offer. If it's that good, why can't I come back for it in a week or a month?
However, did get the certificate for the cruise, but haven't implemented anything yet. I've read some of the complaints about the cruise offer, and most are for Spirit Incentives more than Sundance. Don't know if it's legit or not, but I'll give them a call next week and find out what's up. Sundance does tell you that you will have to pay some fees for the cruise, so I know it's not 100% free (but what is?).

Did any of you people ever try just going, listening to the pitch and just saying "NO"!...? Because if you took the time out to do so, you'd be relaxing on your 4 day /3 night cruise for a measly $300 (airfare included). I tried it and I loved it...so so happy I didn't take advice from you guys that are succumb to crumble from peer pressure...lmao!

Thank you Jill and to others that have posted on this site. I too, attended a brewer dodgers game this year (2009) and I filled out a form for what I thought was a chance to win world series tickets. WRONG! I received a call from a sundance representative explaining that I have been chosen to come to the city of Brookfield for a chance to receive a free trip. Thanks to all of you...I WONT BE ATTENDING TONIGHT'S MEETING!

I have the same situation going on right now. I went to the Brewers game in July and entered to win tickets to the World Series. What I got was a call from Sundance Vacations telling me I won a 4 day/3 night cruise to the Bahamas (or was it the Caribbean?). Anyway, he said my husband and I just needed to attend a 1 hour presentation at the Sundance Vacations office in Brookfield and then would receive the vouchers. And, if we went in by the end of this week, the airfare would be paid for. All we would have to pay is for the taxes and spending money on the cruise.

After much research, I found Sundance Vacations is a "vacation sales club" that sells vacations in bulk for discounted prices. I've read that the "presentation" is actually a high pressure sales pitch to by a bunch of vacations. Who wants to buy a boatload of vacations? Do we all have such an incredible amount of time off that we can do this?

Thanks to everyone on this board who shared their stories. My husband and I will not be attending the presentation.
Jill
Wisconsin

We knew what we were getting into after we received the 'you won a Free cruise' phone call. But we still decided to listen to the hour long program and the pitch for us to buy the vacation program.

The pitch was not hard core which we appreciated and for what it is worth, if you are avid travelers and vacation A LOT - this may be a good idea. Think of it like the Costco of Vacations. However we were not financially able to plop down money or take on more monthly payments so we politely said no to all of their offers.

But we still were getting a free cruise - so I was excited about that. Until I get on the phone at reservation time only to find out that NOTHING is free. We were aware of the taxes and fees that we would have to pay - and that was cool. But unless you want a cabin with bunk beds, and you are OK with traveling when they tell you and you are ok with paying for a hotel the night before cruise and night after cruise returns and paying for transfers to and from port and hotel...all which adds up to almost an additional $250 pp...then this is the incentive for you.

I ended up canceling our free voucher for a cruise knowing that I could book a cruise for less than $250 a person and fly as cheap as $100 roundtrip and PICK the dates and flights that work best for me.

Not too mention I spent over an hour on the phone with the reservation people...25 minutes on hold waiting for a representative and another 45 minutes of them trying to get reservations.

Bottom line- take it with a grain of salt...they will try to make it as inconvenient as possible so you will make upgrades and forget that you are slowly but surely spending almost a $800-$1000 on your so-called FREE cruise!

Most negative comments on here about Sundance are clearly written by uneducated ###s. YOU wrote YOUR phone number on an entry form and when the company that you gave your phone number to calls you you start writing in a forum that they are a rip off. Fill out form, get phone call, go to office, listen to sales pitch, get prize promised to you.
Oh no! Lord
You can tell by the posts that the people who can read and understand things are the ones with the positive comments. The ones that look like a 5 year old wrote it are the ones with the negative comments.

It's not a scam. And if you think it is a scam you aren't much of a brainiac.

I agree with every complaint voiced against Sundance, the company is a rip off and the Chicago bulls should allow them to use their facility to take advantage of their fans.On a scale of 10 for ethic and costumer service it's -10.I wouldn't recommend my enemy to do business with them.

I find it incredible that people don't actively listen when spoken to? You can repeat yourself over and over again on the phone and they still don't listen.

You are not being sold anything unless you sell yourself. You were not obligated to buy anything when you came in the office when you received the trip and we gave you the information regarding our travel services. Did we not?

Aren't most services offered through the sales department of any company? Name a single business that doesn't. If you didn't want to be sold on our travel services for in the future...then why were you there? Did you not want to see what we had to offer?

Have you taken the trip you received? Do you understand there is a cost to doing business and whether you like it or not Sales makes that cost feasible to generate revenue for companies to function. If you work...you work for any Sales office. Either in retail, manufacturing etc. Without people selling stuff and services you have no work. As far as making an honest living...be thankful now a days you have a job at all and Sundance is hiring. Why? ... because they have an aggressive Sales force that doesn't believe in Sales Territory Boundaries..just opportunities.

The Team you so despise that Whitney is part of ...is an army of 120 employees plus. Scams don't stick around for 20 years. They defuse and remove them self quite quickly after being exposed.

Sundance will be here for a long time, will your job? or are you being outsourced to another country that doesn't keep their money at home.

just simply read the fine print when you fill something out! if you don't want the Phone calls then dont fill out entry forms dumb dumb!

I agree with the Complaint. The company is totally a scam. They could always have a future in selling used cars if the vacation industry suddenly disappears. As for Whitley's comments above, it all starts with her and her team! They are the ones that mislead the customers the most. My wife and I told we were coming to pick up our "free cruise" and to listen to the services of their travel agency so if we travel in the future we can use them. We specifically told them that we were not interested in a time share or in buying anything and we were told that we were not going to be sold anything. If that is not misrepresentation, I do not know what is. If you ever have the unfortunate opportunity to hear from this company - run as fast as you can in the opposite direction.

i am still not sure if this company is legitimated since I was only invited to the information session and decided not to go because of all these negative comments and bad past experiences. here is how they SIGN ME UP. they told me that I won a three days and two nights curise to the Bahamas from the form I filled out at the entrance in Six Flags. Then I started to believe that I won, and realized that I was told the winning prize $50, 000 cash. So I started to do some reaseach online and ask a few co-workers about this. Almost all the comments I read were negative and sounded exactly like what the sales rep said to me.

But really, THERE IS NO FREE LUNCH!

shortly after that, I've getting all these phone calls and emails. I highly recommend you not to attned the meeting if you are compulsive shopper. And if just out of curiosity, and you have a strong mind then feel free to go and listen to their sales pitch.

ONE MORE THING!

here is the end of the story, when I finally can't handle the harassment, I decided to call and ask them to remove my phone number from the calling list. Here is what happened. they tried to convinced me to at least attend the meeting and decide from there. since I was determined and I firmly told them NO. then the sales rep became impatient and asked me what I wanted from them. So I told them to stop calling me and they hang up the phone.

With this kind of customer service, only nice when you are buying something and lie to your face about winning the vacation. You can be the judge!

Well, everyone’s first mistake seems to be thinking this is something they have "won." We, here at Sundance Vacations make it vary clear that this promotional item is NOT something you have won. So you did not in fact win it, we offer it to everyone who fills out an entry form, equal opportunity; everyone has a chance to take it. You are simply asked to visit one of our local offices for 60 minutes, no longer, this is because we have presentations every hour, on the hour between 4pm and 8pm on weekdays and 10am to 4pm on Saturdays and if we were to keep you longer, it would conflict with our next showing. This is not a free item. At this time, May of 2009, we are offering a 4 day, 3 night cruise on Royal Caribbean Cruise lines to the Bahamas for two passengers leaving from Port Canaveral or Miami, Florida, your choice. This is a $1200 package that my company, Sundance Vacations, is paying for, what you are asked to pay is simply the port charges, taxes and security fees, which totals $189 in the off season and $225 in the peak season. The only thing we ask of you is the 60 minutes I mentioned earlier, if you are physically capable of sitting in a chair and listening for 60 minutes, you will leave with the 2 travel vouchers. You don't have to buy anything to receive the cruise either. You aren't even required to have anything on you to purchase anything with; you don't have to have cash, check or plastic on your person when you come in. We are also offering 2 round trip airfares, these are absolutely free, simply because we purchased overstock of them and they work with our promotional item quite well.

My second item of discussion is the fact that if you don't want to be called by us, you simply pick up the phone and say "Please, don't call me again." Ignoring the phone calls won't do anything unless you want us to call you back tomorrow or later on that day. We have a 'DO NOT CALL' list and you will be placed on it immediately. Of course we're persistent; of course our first response will be something along the lines of "Are you sure?", or "This is a wonderful offer!” something to get you to change your mind, but that is because that is what we are paid to do. Do you understand that in our job, yes, we are paid hourly, however that doesn't pay much, we make our money by booking you and you showing up. We NEED you to come into the office because if you come and sit for the 60 minutes, we get paid for it. That's a pretty small price to pay to help someone out, don't you think. You sit, view a presentation, are informed about our company, receive a cruise and I get paid for it. You know, to become a part of this company I had to sit through the presentation too, and all I got out of it was a ham sandwich, you get a cruise.

My third item for you is something you should think about. Now-a-days, everyone has or had or will be a victim of fraud, therefore we should all be wary of where we write our names, our numbers, our addresses, and any other confidential information we don't want others to have. When you see a contest or a give-away, you already know they are going to want your contact information, to contact you should you win the grand prize, right? You are also aware that on the back of the card you fill out there is tiny print that you should read, tiny print that is legible and is written there because you were meant to read it. If we wanted to hide it from you, it would not be on there. READ IT. In there it says that in putting your contact information on this card you are giving us the right to contact you for any reason, not only if you win the prize, but for advertising purposes as well. Hence the phone call you just received.

Lastly, I’m just going to put in my two cents (the rest has been factual information I think you should know). Why be rude? If you get a call from me, I’m very pleasant when you pick up, why don’t you do the same. This is my job. I did not come to work today with the attitude, “well, I wonder how
I can piss the next person off.” I came in with the same attitude we all have when we go to work… “I need to make money today.” Make my job easier, pick up the phone when it rings, listen to me talk for just a few minutes (we have this thing called ‘talk time’ and you being on the phone for an extra two or three minutes adds up as the night progresses), and tell me if you’re interested or not, consider that you spending that hour of time with us will earn you a cruise and me my dinner, my bill payments, my kids clothes and my home.

My name is Whitley Bailey and my extension at Sundance Vacations is 112.

Sundance Vacations keeps calling my cell phone (yes, my number is on the PA and federal "DO NOT CALL" lists) about every 2 weeks from a different PA phone number and saying that I won a prize for a vacation that I entered at some event in Hershey in June. Problem is.. I was never at this event in Hershey in June and therefore didn't enter their contest. I keep telling them to quit calling me and have filed a complaint with the PA Atty. General's office. When will these spam calls from Sundance Vacations stop?

We actually sat down listen and got a great vacation package with them and travel often only paying about 400 for a week stay in most areas in and out of the country. Nothing is free in life people. The customer service is awesome and super helpful.

Horrible company that will try to trick you and steal your money - don't fall for it. You will receive a phone call saying you won a free trip, but if you redeem it, you will end up paying ALL of it. After waiting several months before they can "confirm" your selected dates (which are restricted to week days), you will be able to call a number and wait for 90 minutes (that's how long it took before I could talk to a representative). Then, you will possibly have the dates you requested, possibly not. I was able to book the trip and, adding the "fees and taxes" which you will never get a breadkdown of, it got to about $500 for both people. Immediately after, I googled the price for the flights and hotels and it added up to the same amount. I cannot believe this business is still running.

Fraud and Scammers! They will ask you to pay $200 at first and it will start snowballing from there. They end up asking for almost $1000 for Bahamas cruise for 2, when on certificate it was only saying up to $200 per person in taxes. Ridiculous, plus the flight suppose to get you to Fort Lauderdale only and cruise is leaving from Miami. More and more and more spending on the way. You can buy a convenient schedule for the same money! It is not a gift it is SCAM and extortion!

The fact that this company employs illegal telemarketing techniques to call Do Not Call registered phone numbers AND lying about "form you filled out at Disney on Ice" should tell you how they operate their business. Complete FRAUD. Why would anyone do business with a company that perform such blatant illegal act is beyond me.

Wow these stories were so helpful thank you all for sharing! I was thinking about going to the presentation I was invited to but didn't know all the information you guys all had. I was suspicious after I was s*uckered into another deal like this several years ago for a cruise package. They all seem so nice on the phone and are very upfront with what it will cost. I guess that is to get you to trust them... They don't mention all the hoops you have to jump through to actually go on the cruise. :/

I went thru all the presentations etc. All I want to know is what are the added costs (range)/for upgrades and extras on the Cruise?!?!? We want a window or balcony and longer trip. Anyone?

Thank god I read this site. I never win anything =(! I thought I was a big winner! Yes they call you and call you and when you finally pick up they honey talk you to go to their seminar! No time than you will miss out on the deadline!

Sorry for the long post, but here is the real story ! I felt compelled to share our actual experience. The service that Sundance Vacations offers is not, by itself, a scam. We just went to the presentation a few months ago, and they do offer a service that can create affordable vacations if you choose to vacation at different places frequently. They have multiple programs, but their main program is essentially where you pay a large sum of money to "entitle you" to book hotel rooms in the future. Sundance buys blocks of hotel rooms, and they leverage their buying power to allow you to use the credits you have purchased in advance to book hotel rooms in vacation destinations. They mainly offer destinations in the US, but have just a few International destinations. Their sales pitch to enroll in their program is that your annual cost for their program, is less costly than if you had to book the hotel rooms at regular rates, which is true. However, taking it from someone who travels a lot, there are so many vacation offers/agencies around that very few people have to pay a regular rate to stay anywhere in today's world, so the savings are not that significant if at all. So what I mean is if you are a savy traveler, the savings are minimal. If you don't like the hassle of searching for great deals, then you can save some money with their program IF YOU FORCE YOURSELF TO TRAVEL EVERY YEAR TAKING FREQUENT VACATIONS. Now here is where the real scam is. If you decide not to purchase, the "AWARD" that they tell you you have won is not applied to make it valuable or practical. I have read the posts where some people say that they did get a 3-day cruise to the Bahamas/air fare and it cost them less than what they would have paid regularly, but that is just not true. They use an outside agency to book your travel, so they control the promotional offering. First they tell you that your included promotional offer, where you have to pay $189-$225 per person, "only includes the lowest cruise cabin offered which is often an upper and lower bunk" vs. two twins put together as a king like the majority of the cruise lines do. They tell you if you want a couple's bed, you should upgrade your package (for more money of course) to get a combined bed. The agency will only offer you segments of flights/departure cities, port cities, cruise carriers, etc where they have an open promotion on, They will only fly you on no-frills airlines, like Spirit Airlines, and those airlines only fly from certain cities. If you are not close to one of their airports, too bad. They will also only fly you there the day before the cruise sails, so not only do you need an extra day of vacation, the accomodations are on your own. Then, even though you already picked your origin cruise port and three departure dates that work for you, they make you wait to confirm your booking until just 45 days before your first potential departure date, and then they can't usually get that destination port, so they try to shift you out of another port where you would have to pay for transfers from another airport 1+ hour away. Here is my example, we requested three dates in Jan, Feb, and April of 2015 from Miami on a cruise to the Bahamas. Once I got through the whole process and they were ready to make offers to me, here is the actual first offer they gave us: They can't confirm a cruise out of Miami which I selected. We picked three different dates as noted above. I know the cruise lines that depart on all my selected dates and all ships had their lowest interior cabin rooms available, and when I told them about that, they said they didn't have a promotion so they have the right to change the departure port. So they confirmed a Carnival ship out of Port Canaveral departing on a Friday, not on the Saturday they allowed me to previously select. I went to the presentation in their office in Scranton, Pa ((I live in NE PA), so you would think they could fly me out of their airport or close by, even if it had to connect through another airport. The flight offer was to fly from Atlantic City, NJ on Spirit Airlines which is 3 hrs away, into Orlando which is about an hour from the Port. Not only is the departure airport unreasonable, I need to find my own transfers to get to the Port, I have to fly the day before, so I then need a room at my own cost. When this offer wasn't acceptable, I asked them about flying me out of Newark or Philadelphia, two major NE airports that are closer for me (not even the smaller regional airports that are within 45 mins), and they stated that "Spirit Airlines doesn't fly out of those airports." They made two subsequent offers for mid-week travel, not even close to the three dates I previously selected, and I even asked them to check availability for the upgraded package that they tried to sell me on earlier, and I got the same departure port, airport, transfers/hotel needed run-around. Essentially, it became apparent that they make it so inconvenient for people to accept a practical award, so they don't have to incurr any cost for the promotion. We are very savy travelers and if you look at the total cost we would have incurred, we wouldn't have saved any money vs. what we could find readily available throgh other agencies/travel programs. They did refund our deposit because we declined all their offers, but they really got what they wanted: Us to attend a presentation and not have to reward us with anything to do so. So in summary, DO NOT ATTEND THE PRESENTATION IF YOU ARE JUST LOOKING TO GET A LOW COST CRUISE. If you are interested in buying hotel rooms in advance to potentially save some money for resort hotel rooms in the future, they go to the presentation.

YOUR AN IDIOT! How you could get into De Paul University I don't know. I bet your professors would love to see your conjecture in a public forum! You are going to make a great Marketing Major some day. Good Luck buddy boy

I recently received the infamous "PHONE CALL" from Sundance. Sat thru the presentation and the selling vultures. But i'd like to get a response from someone who actually went on the free cruise trip. What was that experience like?

Deserie:

I personally monitor the Sundance Vacations developments quite closely as do many of my friends and associates in the media. And although I perceive your comments to be intelligent, articulate and well contemplated, I am of a different opinion as to why the Better Business Bureau “revoked” Sundance Vacations membership accreditation.

The state of Wisconsin “revoked” their membership on January 25, 2010, while their membership in another branch of the BBB “expired” on January 4, 2010.

In both instances I suspect that the “revocation” and “expiation” was the result of declining to renew their paid membership in the BBB. I further believe that Sundance Vacations has concluded that the time and effort invested in responding to the overwhelming complaints was not cost effective and, therefore, allowed one membership to be “revoked” while the other membership expired.

What I find most disappointing is that rather than engage in legal, ethical and moral marketing and selling practices, Sundance Vacations opted to relinquish their BBB memberships as I suspect they may do in other jurisdictions where they operate. I also believe that Wisconsin is less tolerant of their questionable tactics than other jurisdictions.

Despite the fact that the BBB is nothing more than a paper tiger the average consumer doesn’t know that, notwithstanding the argument that a BBB membership may be a good selling point. I wonder if Sundance Vacations’ is still proclaiming the invalidated BBB memberships during their sales presentations!

Oh, by the way Deserie, although I do my best to refrain from ad hominem writing, I loved your characterization of the Sundance Vacations’ communications director as a “myrmidon.” For those who may not know the meaning of the word, it describes a subordinate who executes orders unquestioningly or unscrupulously.

I am sorry. For all the people that state no one made you sign up. You are 100 percent correct. IT is like paying for a car and the car stops running 3-6 months in. You are angry and upset. I have dealt with this company. THEY NEVER have rooms available (I need a room that sleeps 4 they have a room that sleeps 8.)You must upgrade. This is where the rip off comes in. They charge you upwards of 325.00 for maintenance fee every October. I HAD a room from them filled with roaches. I was stuck for the whole week and it took 3 months to get my money back.. losing out of my 99.00 . I need not lie. I am already 12, 000 in with them. I am the one that report ### room. It is the truth. All I am saying is give a person what they are paying for. Do i feel duped YES could i have said NO -Yes, however I thought it was a nice vacation club.. unlike Timeshares. I STILL say buyer beware. These are the tactics I have 32 vacations-12, 000 dollars I put 4000 down with 8000 being finance with NO interest.. Right Can't beat that! I have used it twice. The first time I had to cancel ..Note had to write to the BBB to get a booked vacation 3 months in when I could get a vacation. NOTHING AVAILABLE HOW CONVENIENT. I get the vacation and it cost me with flight 2000 dollars. Tan 500.00 .Had to cancel due to death in family Could get money back for that(flight).. oh but guess what couldn't get it from TAN because i didnt call 60 days in advance.. Well sorry should have told my Grandma not to die I had a vacation planned .. Second Vacation full of roaches. Now, for people who want to say this and that about getting a point across. IT IS A RIP OFF and it should be shut down. People cut me a break with some of these legitimate Business.. yeah right!

First of all you people who are mad should read what u sign up for. If you dont want a call, then dont fill things out. It is a ligit company, and they do have great savings. Yeah it might not be for you, but that doesnt mean you have to slam the company just because its something u didnt like. Not everyone will like the same things, and this world would be pretty damn boring if we did.

I have no connection to Sundance companies - neither customer nor employee. My husband received the phone call telling him that he won a trip. After consulting with one of our friends regarding this phone call, she informed us that a few months earlier, she had gotten the same phone call and had already gone through the whole process of booking her trip. I asked her numerous questions, as I was skeptical, and most of what she said sounded like it wasn't a vicious scam. I figured we didn't have anything to lose, so we made an appointment.

The casual remarks they make during the presentation and while they are trying to persuade you to purchase make offers more convincing than the actual talk of sales. The offers are lowered until you receive your voucher. In their defense, they have developed their sales tactics very well and the associates are well-trained and very smart. Even still, it's not a terrible scam if you are really interested in vacationing often for a week at a time. The longer you take to use the packaged vacations, the more money it will cost you.

We got down to a 10 vacation package for $4, 000, with $100 down payment, to be paid over 4 years at 8% interest. With the addition $350 "membership" fee each year and the $99 registration fee for each vacation you book, should you use all 10 vacations in 5 years, the total will come to a total of just under $700/vacation - not including interest toward the purchase price. Adding airfare for each vacation for the number of vacationers raises that price in addition to extra activities (scuba diving, golf, water/amusement parks, spas, etc.). Should it be a vacation for 2 with airfare at $150 round trip each, this vacation is now at $1, 000 without extra activities. To us, it wasn't worth it at this stage in our lives, but maybe when we were older and almost at retirement age.

I do not know the quality of the accommodations or resorts that they own or operate out of, so I cannot testify to that. However, I can testify that this is really not that big of a scam. It really isn't that difficult to say no to them; especially if you cannot afford it and your priorities are in check.

Do they tell you upfront that you really haven't won anything? Yes. They hand you paperwork with that statement on there as well.

Was this tricky? Yes. You feel duped when you arrive and see at least 5 other couples here, too.

Do they offer you free airfare if you come in by the end of the week? Yes. They use various other sentences to make you feel more special and more exclusively privileged even though you are treated very similar, if not the same, to everyone who has walked through the same door.

Do I think that it's cheesy for the company to post on here, again, trying to get customers to contact them? Yes.

Do I think that their practices should be reported? Not necessarily. There were a few points that were stretched or maybe even entirely untrue during our experience with this company. Bottom line: we didn't purchase anything. We have no association with this company at all. Their attempt to complete a sale with us is over (so far) so there is no reason to report them. They haven't stolen money or committed anything like that. Their tactics are simply well thought out and just barely on the borderline of being a little unethical.

Of course they are trying to sell their company ideas and products to you - that is what companies do. If they have nothing to sell you, they make no money which, in turn, makes no sense.

Those of you who are sincerely against this company because of reasons you've mentioned, don't really have valid points. Out of ignorance, maybe you don't understand the concept of a for-profit business or maybe you feel victim to marketing and sales practices leading you to entirely do away with anything positive that this company really has to offer. If you could bend the laws to get benefit out of them, wouldn't you? They are as well regarding Do Not Call lists and other ways.

Next time you try to argue so strongly against something:
a) find out for yourself and make your own opinion regarding your own personal experience.
Sites like these are useful as a 'heads' up' so you can go in expecting the aforementioned. You just have to be alert and skeptical when pursuing questionable offers. For those of you who did go through this experience, your opinion is only valid if you understood the entire concept of what you got yourself into. Those uneducated will feel vulnerable, and feel the need to make a nasty remark. Educate yourself to make an educated opinion.
b) use language that is not profane.
The validity of your discussion regarding your opinion of anything is incredibly decreased when you cannot use appropriate language. Conduct yourself professionally if you really want your opinion to be worth something. If not, why bother posting? Go back to the trailer park.
c) use correct grammar.
Again, the validity of your opinion is still incredibly decreased when you cannot use the English language correctly. Get an education.

I agree with the legitimate business comment that rips people off. It is a hard sale, just have to work there and read the scripts! It's another example of BUYER BEWARE or in this case "WINNER". wait they don't say winner, it's selected, but everyone is selected, EVERYONE that fills out one of those forms at games, in restaurants, EVERYWHERE, and then they can CALL CALL CALL, without breaking any DO NOT CALL laws, should say PREYED upon.

All i can say is Sundance Vacations is a legitimate Business that rips off people. They sell them vacations only to take their money and give them ### hotel rooms.. so take this how you want it IT IS A RIP OFF

Well, everyone’s first mistake seems to be thinking this is something they have "won." We, here at Sundance Vacations make it vary clear that this promotional item is NOT something you have won. So you did not in fact win it, we offer it to everyone who fills out an entry form, equal opportunity; everyone has a chance to take it. You are simply asked to visit one of our local offices for 60 minutes, no longer, this is because we have presentations every hour, on the hour between 4pm and 8pm on weekdays and 10am to 4pm on Saturdays and if we were to keep you longer, it would conflict with our next showing. This is not a free item. At this time, May of 2009, we are offering a 4 day, 3 night cruise on Royal Caribbean Cruise lines to the Bahamas for two passengers leaving from Port Canaveral or Miami, Florida, your choice. This is a $1200 package that my company, Sundance Vacations, is paying for, what you are asked to pay is simply the port charges, taxes and security fees, which totals $189 in the off season and $225 in the peak season. The only thing we ask of you is the 60 minutes I mentioned earlier, if you are physically capable of sitting in a chair and listening for 60 minutes, you will leave with the 2 travel vouchers. You don't have to buy anything to receive the cruise either. You aren't even required to have anything on you to purchase anything with; you don't have to have cash, check or plastic on your person when you come in. We are also offering 2 round trip airfares, these are absolutely free, simply because we purchased overstock of them and they work with our promotional item quite well.

My second item of discussion is the fact that if you don't want to be called by us, you simply pick up the phone and say "Please, don't call me again." Ignoring the phone calls won't do anything unless you want us to call you back tomorrow or later on that day. We have a 'DO NOT CALL' list and you will be placed on it immediately. Of course we're persistent; of course our first response will be something along the lines of "Are you sure?", or "This is a wonderful offer!” something to get you to change your mind, but that is because that is what we are paid to do. Do you understand that in our job, yes, we are paid hourly, however that doesn't pay much, we make our money by booking you and you showing up. We NEED you to come into the office because if you come and sit for the 60 minutes, we get paid for it. That's a pretty small price to pay to help someone out, don't you think. You sit, view a presentation, are informed about our company, receive a cruise and I get paid for it. You know, to become a part of this company I had to sit through the presentation too, and all I got out of it was a ham sandwich, you get a cruise.

My third item for you is something you should think about. Now-a-days, everyone has or had or will be a victim of fraud, therefore we should all be wary of where we write our names, our numbers, our addresses, and any other confidential information we don't want others to have. When you see a contest or a give-away, you already know they are going to want your contact information, to contact you should you win the grand prize, right? You are also aware that on the back of the card you fill out there is tiny print that you should read, tiny print that is legible and is written there because you were meant to read it. If we wanted to hide it from you, it would not be on there. READ IT. In there it says that in putting your contact information on this card you are giving us the right to contact you for any reason, not only if you win the prize, but for advertising purposes as well. Hence the phone call you just received.

Lastly, I’m just going to put in my two cents (the rest has been factual information I think you should know). Why be rude? If you get a call from me, I’m very pleasant when you pick up, why don’t you do the same. This is my job. I did not come to work today with the attitude, “well, I wonder how
I can piss the next person off.” I came in with the same attitude we all have when we go to work… “I need to make money today.” Make my job easier, pick up the phone when it rings, listen to me talk for just a few minutes (we have this thing called ‘talk time’ and you being on the phone for an extra two or three minutes adds up as the night progresses), and tell me if you’re interested or not, consider that you spending that hour of time with us will earn you a cruise and me my dinner, my bill payments, my kids clothes and my home.

My name is Whitley Bailey and my extension at Sundance Vacations is 112.

Umm...you don't listen well. All you have to do is sit there for an hour and listen to them try and sell you a vacation package. Which is also worth it if you payed attention. Plus, may i add that no one will pay your taxes, port charges and airfare. IT"S ILLEGAL. THEY HAVE TO BE PAID FOR BY THE PERSON.

You got a phone call that you signed up for...and your judging to company without any solid proof of scamming. You shouldn't write bad reviews when you haven't been mistreated! They are a legitimate company with legitimate employees who are just trying to put food on the table for they're families. It's not like they're a foreign company who operates under 12 different names. They're located in the united states and it's very easy to just go there and see what they're about!

I went on a sundance vacation. Our total was about 600-700 with taxes, port fees and drinks.
It was fun. And normally would have costed a lot more than it did. I'd do it again if I could. Well worth it.
2 flights, 2 nights, and 3 days. We went in September. Weather was beautiful.

my best friend's mom makes $77 an hour on the computer. She has been out of job for 9 months but last month her check was $7487 just working on the computer for a few hours. Read about it here MakeCash3.com

This company is frightening. If they stood by their product, why would they not let you cancel within 3 days of making the agreement? They are honestly going to try to fight you TOOTH AND NAIL not to let you out of a contract you don't want to be in? I haven't paid anything but the down payment, but after reading up on the company I have come to find that they misrepresented several aspects of the contract as it was presented to me. Why not let me leave, then? How about, "No hard feelings, if you change your mind we will be waiting."

No. Instead, they are going to shout in your face, "THERE IS NO RIGHT TO RESCIND WITH OUR COMPANY! WE WILL NOT LET YOU OUT OF YOUR CONTRACT EVEN A SECOND AFTER THE PEN LEAVES THE PAPER!"

You'll never see these representatives address this fact. So I ask you people who work for Sundance, why not let people out of their contract who decide literally hours after they have signed up that they made a mistake, that they didn't understand what they were getting into? What do you gain by trying to trap people into your business who don't want to be there, and don't believe that they are going to get what they signed up for?

sundance is a complete scam. TOTAL SCAM. Do not buy into it. its a waste of time

sundance is a complete scam. DO NOT buy into it

Thank you to everyone who posted here about their experience. I got a phone call yesterday stating I won a free vacation to eaither Nevada or Florida. When I asked what the catch was, at first she told me there was no catch. I again told her that there was a catch, because nothing is free. She said well you have to pay taxes on $800. She then informed me that My Significant other and I would have to come to the Sundance Office and meet them and sit through an hour presentation, with no obliglation to buy or purchase anything. We also needed to bring ID with us. When I asked where the Sundance Office was located, she typed in my zip code and the closest was 4 hours away from us. And that we needed to be up there by Saturday. I told her no thanks, because I wasn't traveling for 4 hours to sit through a 1 hour presentation. She asked do you know anyone that is closer, if so they can come for you and all they have to do is give us your phone number. She then told me that after attending the presentation she would give us 2 airline tickets to go to eaither location. I told my husband about it, and of course, he was all for it, and I told him that I wanted to research it before we made a commitment. He thinks it sounds like a good idea, but after reading all these comments, we will not be going to this presentation, nor will we be sending anyone for us.

Thank you once again. I'm glad I did some research before making an appt. with this company.

After reading all the post I realized I was told the same thing, I was scheduled for a meeting this evening when I called to cancel I was transfered to a male person who was very rude after I told him I didn't want to reschedule I wanting to cancel all together after reading all the post, he told me if you typed walmart in they would say bad things, he was so rude to me I can't continue to write anyone, now I'm angry.

I got a call from Sundance Vacations last night, from a woman named Lori. At first, I thought "Ok, what entry did I complete?" Then I remembered it was actually for a SUV that I entered to win at the PA Farm Show Expo. My fiance didn't believe any of it, and told me that it was just a way to get our money. I was alittle disappointed with his reaction towards the "win" but thought about it. Its too good to be true, nothing is ever free in this world anymore. There are always gimicks.
After thinking about it throughout the night, I looked them up online today. Found out that it was all a scam just to get you to buy vacations. My family and I do not take alot of vacations, we can not by any means afford it.
So, I found there website, and emailed them. Informing them that I will not take part in their special meeting and will not be pressured into buying anything. I'm interested to see if they answer me back, or how many times they try to call me after I told them that I want to be taken off their calling list or I will be contacting the approriate authorities.
To anyone that this has happened to, please do not go to the meeting. Its a JOKE! A complete joke! And to Sundance Vacations, your company it pathetic! Why would you do this to anyone? Would you like it if someone pressured you into doing something you couldn't afford? I don't think so! Stop scamming innocent people out of their hard earned money!

I would just like to say thank you for every post that was made. It was rather informative, entertaining, interesting, and amusing. Today I returned Sundance's phone call because my bff drove from MD to Harrisburg just to receive the paper work this past thursday. He never mentioned a presentation to me because he arrived late that day which was considered after 8pm. I wasn't "privileged" to have the option to come in on a Saturday because I was informed that the deadline to have the free airfare was this friday Then later said that for the whole trip itself had a deadline of this friday. I was informed that I couldn't have my information mailed to me even though Im epileptic and unable to drive (I too stay in MD). The option of faxing any information in with my photo idea was not offered. Tonight, I will mention this site to him so he can read this before getting into a deeper whole than what he should. To the former/current employees, i personally feel your comments are bias and have no significance. To the others that took it TOO personal, we are all adults... we should act like it. All in all, I have now made my decision not to waste a 3 hr. drive there and another 3 hrs. back for a presentation that will last 45mins.-1hr. Just so i can be tempted to take an offer that isnt wise to go through. I do thank SunDance for the opportunity... the IDEA sounded so nice.

God Bless all of you,
"Wilson"

To Whitley Bailey, I have a voicemail on my phone from your company where the woman clearly says "you have WON a free crusie". Lying is going to help your company.

SUNDANCE VACATIONS SWEEPSTAKES FALSE ADVERTISEMENT!

I entered the Sundance Vacations sweepstakes (it was for a car) and I received the same telemarketing call but the telemarketer stunned me when she categorically contradicted all the Sundance Vacations Internet advertisements.

The Internet is saturated with Sundance Vacations advertisements urging the consumer to enter their sweepstakes to “win” a “free” cruise. (The sweepstakes primary purpose is to obtain your telephone number to conduct telemarketing.)

Obviously Sundance Vacations is deceptive and here is a perfect and glaring example of that deception, as copied directly from Google: “Sundance Vacations Sweepstakes / Sundance Vacations Free Cruise. Enter the Sundance Vacations Sweepstakes to win a Sundance Vacations free….” The Sundance Vacations web site clearly states: “Sundance Vacations Sweepstakes: Win a Sundance Vacations Free Cruise.”

However, when the telemarketers call you they indicate that you didn’t “win” the cruise and that the cruise isn’t “free.” Red Flag! Rather, they state that the “promotional” cruise requires the consumer to pay taxes and port fees and is offered as an incentive to attend their sales pitch. Since you didn’t “win” the “free” cruise, you must attend the sales pitch to receive it. Red Flag! (From what I can glean they start out with a $15, 000 vacation membership and then they keep dropping the price to make you sign a NON-CANCELABLE CONTRACT THAT NIGHT!) Red Flag!

Sundance Vacations has dozens of web sites advertising the potential to “win” a “free” cruise, but when their telemarketers call suddenly you didn’t “win” anything and the “free” cruise could be more costly than if you booked the cruise yourself without all the discouraging restrictions and blackout dates! As one blogger wrote, all those restrictions and blackout dates are designed to deter the consumer from ever using the “free” cruise! That reminds me of commercial on TV from allybank when the narrator says: “Even kids know an offer shouldn’t come with ridiculous conditions.”

All things being equal the fact remains that Sundance Vacations advertises that the consumer can “win” a “free” cruise which is simply not the truth because you don’t “win” it - and it’s not “free.” That’s a bait and switch scam, plain and simple! Red Flag!

well now im scared b/c yesterday my boyfriend got a call sayin that we won a free trip to the bahamas n that all we have to pay is the taxes.. and that all we had to do is go to a 1 hr sit down on saturday n then they will pay for our airfare... so today i decided to check it out n see the website n i ended up here! if this is a scam im pissed cuz we were so excited we have been havin alot of hard times and we both said wow looks like things are finally lookin up for us.. but once again probably not... but we still just might run up there saturday neways and my boyfriend is about to call them.. i dont mind payin the taxes if its not to much but if it is than screw them... hate to say it but they r gonna end up pissin the wrong person off... n how do u go to bed at night knowin that someone is excited thinkin that they r getttin a free trip but then to screw them over... JUST BE HONEST! its not that hard... n im a nurses assistant so if they try sayin o well its a great vaca for nurses ill tell them to kiss my ### point blank!

Well, everyone’s first mistake seems to be thinking this is something they have "won." We, here at Sundance Vacations make it vary clear that this promotional item is NOT something you have won. So you did not in fact win it, we offer it to everyone who fills out an entry form, equal opportunity; everyone has a chance to take it. You are simply asked to visit one of our local offices for 60 minutes, no longer, this is because we have presentations every hour, on the hour between 4pm and 8pm on weekdays and 10am to 4pm on Saturdays and if we were to keep you longer, it would conflict with our next showing. This is not a free item. At this time, May of 2009, we are offering a 4 day, 3 night cruise on Royal Caribbean Cruise lines to the Bahamas for two passengers leaving from Port Canaveral or Miami, Florida, your choice. This is a $1200 package that my company, Sundance Vacations, is paying for, what you are asked to pay is simply the port charges, taxes and security fees, which totals $189 in the off season and $225 in the peak season. The only thing we ask of you is the 60 minutes I mentioned earlier, if you are physically capable of sitting in a chair and listening for 60 minutes, you will leave with the 2 travel vouchers. You don't have to buy anything to receive the cruise either. You aren't even required to have anything on you to purchase anything with; you don't have to have cash, check or plastic on your person when you come in. We are also offering 2 round trip airfares, these are absolutely free, simply because we purchased overstock of them and they work with our promotional item quite well.

My second item of discussion is the fact that if you don't want to be called by us, you simply pick up the phone and say "Please, don't call me again." Ignoring the phone calls won't do anything unless you want us to call you back tomorrow or later on that day. We have a 'DO NOT CALL' list and you will be placed on it immediately. Of course we're persistent; of course our first response will be something along the lines of "Are you sure?", or "This is a wonderful offer!” something to get you to change your mind, but that is because that is what we are paid to do. Do you understand that in our job, yes, we are paid hourly, however that doesn't pay much, we make our money by booking you and you showing up. We NEED you to come into the office because if you come and sit for the 60 minutes, we get paid for it. That's a pretty small price to pay to help someone out, don't you think. You sit, view a presentation, are informed about our company, receive a cruise and I get paid for it. You know, to become a part of this company I had to sit through the presentation too, and all I got out of it was a ham sandwich, you get a cruise.

My third item for you is something you should think about. Now-a-days, everyone has or had or will be a victim of fraud, therefore we should all be wary of where we write our names, our numbers, our addresses, and any other confidential information we don't want others to have. When you see a contest or a give-away, you already know they are going to want your contact information, to contact you should you win the grand prize, right? You are also aware that on the back of the card you fill out there is tiny print that you should read, tiny print that is legible and is written there because you were meant to read it. If we wanted to hide it from you, it would not be on there. READ IT. In there it says that in putting your contact information on this card you are giving us the right to contact you for any reason, not only if you win the prize, but for advertising purposes as well. Hence the phone call you just received.

Lastly, I’m just going to put in my two cents (the rest has been factual information I think you should know). Why be rude? If you get a call from me, I’m very pleasant when you pick up, why don’t you do the same. This is my job. I did not come to work today with the attitude, “well, I wonder how
I can piss the next person off.” I came in with the same attitude we all have when we go to work… “I need to make money today.” Make my job easier, pick up the phone when it rings, listen to me talk for just a few minutes (we have this thing called ‘talk time’ and you being on the phone for an extra two or three minutes adds up as the night progresses), and tell me if you’re interested or not, consider that you spending that hour of time with us will earn you a cruise and me my dinner, my bill payments, my kids clothes and my home.

My name is Whitley Bailey and my extension at Sundance Vacations is 112.

It is a scam...they make it sound way better then it is. Locations and time is limited, extra fees, and they make it sound so great like you can sell or give weeks as a gift. I couldn't give weeks away for free! I take full responsibility for being a sucker...thousands wasted..lesson learned...so over them. Would NEVER recommend!

Just for Future Reference the Sundance Travel you are slamming is actually named Sundance Vacations and their website is www.sundancevacations.com/pipasace.html ...The Website you are showing is from Sundance Travel in Phoenix Arizona www.sundancetvl.com which is an Awesome travel agency with a great bunch of Travel Agents who have worked there (most of them for 30 plus years) They know their Stuff!

The "free" voucher has hidden fees attached to it. In the end, you will not be getting any real bargain. **** When you receive any phone calls regarding "offers" ask that they send all of the stipulations to you in writing. If a company declines to send information in writing, you can be certain that they are part of the underbelly of society.