Sun Country Airlines review: Bad customer service!

Our flight was canceled last minute leaving cancun. The staff at airport were very rude and unwilling to help. Sun country text us 3 hotels and uber voucher, we were told by airport security that uber is illegal and not available at airport. We found taxi and a one way ride to hotel they provided us to stay at was $85.00 we arrived at hotel that sun country provided, the looks of this run down dump was non-describable! The smell once we walked in was so bad our stomachs turned, the front desk staff was very rude and told us it would be 6 hours before we could check in. We decided for our safety to leave and book a comparable priced hotel, another taxi ride $50 and we got to new hotel it wasn't much better, but it was clean. We asked for reimbursement for hotel and taxi's our out of pocket expense for 2 nights $632.28, providing receipt for hotel, but taxis don't give receipts. Sun country said they would reimburse us $100.00 and that is it. Sun country... That is just wrong, you need to treat your customers better and reimburse them for your failure!