Suddenlink Communicationsinternet

On September 24th, over 3 hours on the phone, hung up on every call, went to the local office to setup a service call, Set up for September 29th from 2-5pm. Waited 2:46 to be told first that they were by my house today September 30th, then when I explained it was yesterday, the agent said yes they did come yesterday at 7:48. I made sure to arrange someone to be home, nobody came by, now it will be over another week before they can come to restore services. When I asked for a supervisor, I was told "you can, but they will tell you the same thing". Then on hold again for the supervisor for over 30 minutes to be told, there are none available. They refuse to give any credit for the time of the outage.

Sep 30, 2019

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