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Suddenlink CommunicationsProduct and customer service

1
G Aug 03, 2018

Suddenlink installed service in November, the cable tv was fine however the internet and telephone service only worked minimally, maybe 10 percent of the time. I was told to call the installer to avoid any service charges. The installer did not return any phone calls. I had difficulty calling suddenlink, I went through this automated process repeatedly on hold never speaking to a real person. Eventually I talked to a very rude person whom made me feel it was my problem and not the service.

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