The complaint has been investigated and
resolved to the customer's satisfactionResolved Suddenlink - All Services — very upset customer!
resolved to the customer's satisfaction
I can't believe a company like this has made it through this economy as I am already going to cancel and I've had their service for 3 weeks. First, I spent my whole lunch break on the phone with them to set up an appt to hook up a cable, phone and Internet bundle. They checked my credit, gave us a new phone number and made an appointment. Because of my work schedule I had to leave work two hours early to be here. They never showed so I called and a very rude woman told me they had no record of my appointment or of my half hour conversation on my lunch break. Then, when they hooked up the services I was appalled. The Internet barely works, the cable cuts in and out and now our phone is doing this weird thing where the dial tone is messed up. AND to top it all off they sold my address and phone number to a whole bunch of businesses. I'm getting telemarketing calls and junk mail in bulk every day!!!