The complaint has been investigated and
resolved to the customer's satisfaction
Subaruunethical business practice


My wife has been subjected to a classic "bait and switch" scam by the above business. An offer was made, we have the e-mail trail, and even after corporate guaranteed a price, the dealer would not stand behind it. They are rude, condescending and they lie. Do business there at your peril!


  • Pu
    Puente Hills Subaru Nov 17, 2014
    This comment was posted by
    a verified customer
    Verified customer

    On behalf of the entire staff at Puente Hills Subaru, I sincerely apologize for your negative experience. I can personally assure you that we follow honest business practices at our dealership. We strive to provide our customers with positive experiences so that they enjoy returning for all their service and purchasing needs. I would like to the opportunity to address your concerns. Please get in contact with us at your earliest convenience.

    Kevin Kim, GM – [protected]

    0 Votes

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