The complaint has been investigated and resolved to the customer’s satisfaction.
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The company left an official comment on this complaint.
I ordered the dress for a special occasion, never arrived. I went ahead and I purchase a dress from department store. Then I received a bill, I dispute the charges since I never received the dress. To my surprise 4 days after I dispute the bill, I received the dress that I no longer needed. Next day I went to the post office paid $ 11.75 and mailed it back to the same address. Today Jan 7 2016 I received it back, with a note from the post office stating: " Not deliverable as address. No phone numbers available and no correct address. Please advise. Regards Anna Tatavak
StyleWe customer support contacts
Hi Anna Tatavak
This is Kitty from StyleWe, glad to assist you here with the issue.
Sorry for your unsatisfied.
Could you tell us your order number so that we can check and handle this issue for you ?
We value your business and we will try our best to help you resolve the problem.
Thanks for your help.
If you run into any issues, pls contact us via services@stylewe.com, we will get back to us asap. Thanks.
Best regards,
Kitty
StyleWe
This is Kitty from StyleWe, glad to assist you here with the issue.
Sorry for your unsatisfied.
Could you tell us your order number so that we can check and handle this issue for you ?
We value your business and we will try our best to help you resolve the problem.
Thanks for your help.
If you run into any issues, pls contact us via services@stylewe.com, we will get back to us asap. Thanks.
Best regards,
Kitty
StyleWe
Resolved
The complaint has been investigated and resolved to the customer's satisfaction.
2 comments
thank you Anna so much for this review. I was going to order from this site today, take care
I agree with you! You could complain on Better Business Bureau as well, BBB is very efficient and helpful