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CB Entertainment StubHub
StubHub

StubHub review: Gift card use

K
Author of the review
9:55 am EST
Verified customer This complaint was posted by a verified customer. Learn more
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This review was chosen algorithmically as the most valued customer feedback.

I received a gift card from my employer, and I have been unable to use it. The current company they use to issue cards is not the same company used prior, so they’re unable to help. I’ve reached out to Stubhub customer service multiple times and they keep giving me the runaround. No responses have been received and I’ve asked for months now. They keep telling me to wait to hear back. Does it take months for that? The gift card remains unused.

Desired outcome: Gift card value

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  1. StubHub Contacts

  2. StubHub phone numbers
    +1 (866) 788-2482
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    USA & Canada
    1800 770 534
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    Australia
    +1 (800) 436-0113
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    Mexico
    +1 (415) 222-8400
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    International
    +44 800 783 0260
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    United Kingdom
    +33 805 542 574
    Click up if you have successfully reached StubHub by calling +33 805 542 574 phone number 1 1 users reported that they have successfully reached StubHub by calling +33 805 542 574 phone number Click down if you have unsuccessfully reached StubHub by calling +33 805 542 574 phone number 0 0 users reported that they have UNsuccessfully reached StubHub by calling +33 805 542 574 phone number
    100%
    Confidence score
    France
    +49 800 724 1913
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    Germany
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  3. StubHub emails
  4. StubHub address
    199 Fremont Street, Suite 300, Floor 4, San Francisco, California, 94105, United States
  5. StubHub social media
  6. Andrew
    Checked and verified by Andrew This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Nov 29, 2025
  7. View all StubHub contacts
StubHub Category
StubHub is ranked 1 among 48 companies in the Entertainment category
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