The complaint has been investigated and
resolved to the customer's satisfaction
Stub Hub$1,600 for wrong tickets

This review was posted by
a verified customer
Verified customer

StubHub allows sellers to list specific seat numbers, yet fails to back up those listings. After ordering the tickets and receiving two confirmations of the Section, Row and seat numbers, I go to print the tickets and they do not match what was advertised. Then I tried to lodge a complaint online, but their system would not register it. No help whatsoever over the phone either.

  • StubHub's response · May 17, 2011

    Dear Sdobnikar,

    I'm contacting you from the Executive Customer Care Department at StubHub. I would like to help you resolve your issue. Please send an email to [email protected] with your name, order number and best contact number and I'll be happy to assist you.

    Miss Quinn Russo
    Executive Customer Care Specialist
    2 Gateway Blvd. Suite 110
    East Granby, CT. 06026


  • StubFlub! May 28, 2011


    There are thousands of consumers just like you have to been defrauded and taken advantage of by this company. Feel free to visit us at for resources and information on what you can do to fight back.


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