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5.0 277 Reviews

Strong Current Complaints Summary

277 Resolved
0 Unresolved
Our verdict: With Strong Current's perfect complaints resolution rate, you can expect exemplary service. However, it's beneficial to read beyond the numbers. Explore detailed customer reviews to understand the context behind their success. Familiarize yourself with the full range of services offered by Strong Current and prepare clear communication for any interactions. Keeping a personal record of your dealings will help you navigate their services effectively and ensure your satisfaction with their performance.
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Strong Current reviews & complaints 277

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1:48 pm EDT
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Strong Current Kore track pro watch ordered 9/21/2021 korehealth

Received conformation of order from korehealth no tracking number and did not receive order paid through pay pal.order#[protected] from korehealth .

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11:26 am EDT
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Strong Current Blaux A/C

I ordered 1 item and they charged me for 2. They charged me twice 4 the same product. Now, they will not refund my 2nd payment. There us no contact number on the website. They did not send me a packing slip. I contacted my bank about it. They told me the issue was resolved by the vendor. The company was only able to show them one receipt instead of two. I had to reopen the case for the second receipt that they did not possess.

Desired outcome: I would like to get my refund.

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3:11 pm EDT
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Strong Current Blaux AC unit

I purchased 3 of these fans and wish to return 2. Would happily return all 3 but have used one. There was absolutely no paperwork in the box explaining how to make a return. And of course get money refunded. In their ad it was stated "if not satisfied money would be returned" no questions asked. I do not have a question, I just want to make the return and receive a refund.

Desired outcome: Return and a refund

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4:02 am EDT
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Strong Current Equal Plus adjustable Reading glasses

1. Purchased a Pair of glasses in December 2019 / January 2020
2. This product was shipped & was never received by me
3. I had to send several repeated emails & phone calls to customer service
3. A second replacement pair was sent on 13 Feb 2020
order no [protected]
Tracking No hkark_del8873264_1_114556
DHL is saying delivery date is well past i should ask supplier to start an investigation & ask for refund
I have repeatedly asked customer service without any outcome but they say wait

Desired outcome: strong current should start an investigation with DHL & provide me an outcome, Send another pair through DHL express or refund my moneyee

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8:39 pm EST
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Strong Current Unethical behaviour - blaux aircooler not as advertised and no refund

Order No: [protected]
Tracking Number: CF 138338759AU
8 Dec 2020-Ordered and paid $181.92 for two AC and one water curtain
4 Jan 2021-Received the goods. Tested the products for a few days and found the products did not cool as advertised by Blaux, and it only lasted for 5 hours or less and not the 12 hours Blaux claimed
21 Jan 2021-Contacted Blaux and was told to return the products to Strong Current for a full refund. Spent $71.30 to post the items back to Strong Current
25 Jan 2021-Tracking record states that the items have been delivered and I informed Blaux and provided all documentation as requested by them
26 Jan 2021-Bill Hope (Blaux) said "refunds may take 15-30 days to show in your account"
2 March 2021 (35th day)-Contacted Blaux and told them I have not received the refund
3 March 2021-James Edemoh (Blaux) said "as soon as the items are checking into our warehouse, we will initiate the refund..."

Desired outcome: Please honor the agreement and refund of $181.92 to me asap.

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10:49 am EST
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Strong Current Blanca AC

It took 2 months to receive this item, when I got it I found it to be not what I was expecting for what I paid. I asked via email for a return authorization which was ignored. I began harassing your customer service via email and finally got an restrung authorization and an address to which to mail the product back to. This was 6 months after having ordered it! I had to lay out of pocket to rerun your shoddy product to you, and have now been told due to the length of time, I cannot get a return. This is very frustrating. I do not want a credit with your company, I want a check ussued for my refund! Please issue a check so I can cut ties with you. Worst customer service ever!

Desired outcome: Refund check

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2:09 pm EST
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Strong Current Blaux AC

Bought 2 of these and arrived 2 days ago.

It doesn't cool down a room in the slightest, it also doesn't last 30hrs are claimed.

Your claim of rapid cooling in under 30mins is false after 4hours no change in Temperature at all.

Your settings of Low, chill and freezing are just 3 fan speed settings?

You offer 100% satisfaction guarantee.

I'm far from satisfied. You've lied and mislead me with false advertising.

I want a full refund. The product advertised is not the items received in any way!

Desired outcome: Full refund

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9:50 pm EST
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Strong Current refund for 2 oshen Smart watches for $179.94 .ref. order no. [protected]

I returned the 2 Oshen Smart watches on aug.13, 2020, because they were not at all serving my purpose. I spoke to Freddie from your customer service who told me I could return these for a fill refund. It is more than 4 months that I have returned these by United States postal service dispatch note LH 108283169US on 8-13-20
Till date I have not received the refund. I am an retired old man of 76 years .
I am in great need of the money and earnestly request you to grant me the refund, soon.
Thank you and God bless.
Sincerely
Stan Mascarenhas

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10:07 pm EST
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Strong Current Ordered range xtd router3 never received

Ordered a Range XTD Router3. Never received the item. Did not receive a refund. Ordered 2 other items at the same time that I never received and I did get refunds for them.

Item not refunded Range XTD Router3
transaction ID SLE708021A771763G
price paid $123.34

I would like my refund, thanks you in anticipation of my refund.
to PayPal or
Lincoln Wallace
1040 Park Way
Moss Beach, CA 94038

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7:15 pm EDT
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Strong Current Took money never came the item

I bought from this company some stuff but till now they didn't send anything, i paid from my paypal account, i tried to complaint thought paypal dispute but the claim also close with nothing, i tried many time to contact paypal but no respond, they took my money 2 time first $14, 4 and then $144, 49, please help me to back my money, i'm also tried to contact the seller but no respone also.

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5:34 pm EDT
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Strong Current Mobile klean light sanitizers ordered but not received.

I ordered 2 units of Mobile Klean light sanitizers on 09/25/20 and still havent recieved anything from them. I am unable to find any contact number at all and am debating reversing the cc charge if not resolved soon. No emails have ever been recieved that this product was ever shipped and no confirmation with order number was received either. They did charge my CC card though. Im hoping this isnt a scam company.

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11:46 am EDT
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Strong Current Portable ac unit

I returned the unit after advising them it didnt work. I had multiple contacts in which they wanted to give me a discount but ultimately agreed that I could return the unit. The unit was returned on 9/2/2020 and received in their NJ warehouse as per the US post office receipt on 9/4/2020. I have emailed them in October of 2020 for status of refund with no response. I called the customer service number but no one answers.

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2:00 pm EDT
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Strong Current Blaux portable ac and water curtain

Ordered this on June 2, 2020 and cancelled it on July 2, 2020. Sent the cancellation email to support@buyblauxcom. Order numbers: # 107912818 $14.99 and # 107912339 $78.94. No acknowlegement.

Received orders on August 18th and asked to return it as I had written to cancel these orders. Was told that we would have to pay for return shipment in order for us to get a full refund!

This is the customer support answer: As stated on our terms and conditions, it is the customer who pays for the return shipping - ($11 to NJ).
Support offered a 20% back on your purchase and you'll get to keep the order. WE DIDN'T WANT IT - which is why I cancelled it July 2nd.

I realize that $11 return amount is not much but it's the principle of this that makes me mad. No acknowledgment of cancellation request - it's yours. NO WAY TO DO BUSINESS!

Karen West

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11:41 am EDT
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Strong Current Faulty watches

I purchased two KoreTrak watches from this company, back in August.
Six weeks later I finally received them. They were not as advertised,

inaccurate readouts, hard to read screen, battery difficult to charge. One would not take a charge.

They have a 30 day limit on returns, so every time I send them an email all I get is ( "we can offer you a 20% off if you keep them" or here is the watch instructions.") Delay, delay, delay!

Purchased with PayPal and don't see anywhere PayPal has a buyer guarantee.

More than once I have asked for RA info to no avail.

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6:58 am EST
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Strong Current UV Light Sanitizer

uv light sanitizer $43.94 usd 1

This thing worked for two days. I even bought new batteries and it still didn't work! A total waste of time and money! In this time of covid-19, I wanted a product to sanitize door handles, all sorts of things, which the product was supposed to do. It simply stopped working after two days!

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5:23 pm EDT
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Strong Current Uv light sanitizer

Transaction ID: 8SL60247RS615410P ...I received this item two months ago which was paid in full thru Paypal. I received this E-mail today 24 Sept 2020 about another shipment which I DID NOT AUTHORIZE. For $33.94. Arthur Foster, Jr [protected]@cox.net [protected]

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10:56 am EDT
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Strong Current My device stopped working

I purchased my RangeXTD in July. It really did not work that well and then one day it just quit altogether. A red blinking light was all it was doing. I am not happy. I have been having problems with having good wi-fi and thought this product would solve it. Unfortunately, it did not help. The ad was very convincing and I really expected better results.

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12:30 pm EDT
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Strong Current Blaux portable ac wrong shipment model 832

Hi
Good Afternoon
Order number: [protected]
We are very disappointed to get the same wrong product 2nd time too with the bottle model F832
Do you know business? and know
How to support customer?
We paid for the product which was not intended for

Need to ship out the correct Model as advertise in the web site

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10:52 am EDT
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Strong Current Portable a/c "blaux" - never receivedl

I ordered and paid for 4 A/C units and was charged for the units, plus a lifetime guarantee plus shipping and handling fees. This was at the end of June 2020. I paid through PayPal.
Well, I'm still waiting. Repeated calls to the vendor aren't answered. I would like my money back. The company lists itself in the UK so it may be on a different time schedule, but they should have someone to answer during US hours of business.

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Tica88
, US
Sep 22, 2020 1:57 am EDT

I had a similar experience. I ordered over 2 months ago and after many unanswered emails I finally received my order. I got the tracking number AFTER I got it! By then I had already contacted my bank to get help in contacting the company and I got my money back. Now I am getting contacted by them with an offer of 20% off. They refuse to give me the address to send the items back. I will never do business with this company again. Maybe your bank can help you. It worked for me. Good luck!

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8:32 pm EDT
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Strong Current Non delivery of item ordered

On 17 May 2020 I ordered a new Oshen watch from Strong Current Enterprises and paid $58.94 USD. Order number 2R062096D1376415B refers.

They claim that they mailed this on 6 June via Swiss Post with tracking number LS743161110CH.

As at 10 September 2020 the item has not been delivered. I have contacted Swiss Post and they cannot verify the delivery. I am seeking the item ordered or a refund of the funds paid to them nearly 4 months ago.

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