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Suite 2201, 22/F, Chinachem Century Tower, 178 Gloucester Road, Wanchai
Hong Kong

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Complaints & Reviews

Jul 26, 2020

The complaint has been investigated and
resolved to the customer's satisfaction
Resolved
Blaux AC.com Strong Current Enterprises — Portable air conditioner

Blaux ac.com I purchased a portable air conditioner from blaux ac.com which is part of strong current...

The complaint has been investigated and
resolved to the customer's satisfaction
Resolved
Strong Current EnterprisesOshen watches

I was sent an email with what looked like a nice watch that would provide some health benefits. When ordering in the process the order jumped from one to three and there were so many pop ups I hadn't noticed. The order went through automatically by PayPal.

I have since tried all possible methods to contact the company without a response. Also checking with PayPal I found many similar complaints. When trying to track the order number they gave me it doesn't exist.

I have raised a dispute with PayPal, but don't hold much hope. I'll also raise a dispute with my CC company. Any help greatly appreciated.

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    • Strong Current's response · Sep 22, 2020

      We're very sorry to hear about this. We have reached out to you regarding your orders and we hope we were able to assist you on the matter.

      If you have any further concerns, feel free to reach out to us using the link below. We'd like to make sure that your concerns are covered and straightened out.

      https://www.buyoshenwatch.com/en/contact-us.html

      Thank you.

    Jul 25, 2020

    The complaint has been investigated and
    resolved to the customer's satisfaction
    Resolved
    Strong Current Enterprises — Non receipt of items ordered six weeks ago

    Ordered 2 blaux personal fans and paid through paypal 6/10/20. Called toll free number six weeks later and...

    The complaint has been investigated and
    resolved to the customer's satisfaction
    Resolved
    Strong Current EnterprisesBlaux ac.com

    I purchased a portable air conditioner from blaux ac.com which is part of strong current enterprises limited they said they would deliver in 30 days which is past they never sent me tracking information and I have sent over 12 emails with no reply I later found that this is not a real air conditioner and I want my money back. They use pay pal to get you're money from you're bank. I contacted pay pal and they said that this company somehow hides the transaction from them. I have seen many web searches where people have been scamed by blaux ac.com and strong current enterprises limited. When you look at the blaux ac.com advertisement they do not say they are from hong kong because there are many scams coming from there. They also do not tell you the price is in usd. I did once get through to the north american phone line but it is only an answering service and they only take messages to pass along, they no longer answer. Pierre tremblay.

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      • Strong Current's response · Aug 19, 2020

        We're very sorry to hear about this. We have reached out to you regarding your orders and we hope we were able to assist you on the matter.

        If you have any further concerns, feel free to reach out to us using the link below. We'd like to make sure that your concerns are covered and straightened out.

        https://www.buyblaux.com/en/contact-us.html

        Thank you.

      The complaint has been investigated and
      resolved to the customer's satisfaction
      Resolved
      Strong Current EnterprisesBlaux Portable Cooling Units Not Received

      Ordered 2 Blaux portable units w/3 spare water curtains on Jun 17, 2020 using bank card. Charges totaling $263+ taken from my account on Jun 18, 2020. Today is Jul 23, 2020 and no product has been received nor any emails answered. This is unreasonable and I demand a full refund. Even Strong Current Enterprises appear to have a very poor track record in handling complaints and responding to customers.

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        • Strong Current's response · Aug 19, 2020

          We're very sorry to hear about this. We are here to help you with your orders. However, we are unable to pull up any record that matches your name above. If your order was placed under a different name, please contact us using the link below and send us the email address used when you purchased. You may also provide the requested information by replying to the private message we sent you here at Complaints Board.

          https://www.buyblaux.com/en/contact-us.html

          We'd like to make sure that all your concerns are covered and straightened out.

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        The complaint has been investigated and
        resolved to the customer's satisfaction
        Resolved
        Strong Current Enterpriseskoretense resistance bands

        ordered Koretence product on June 5th. It is now July22nd and no product delivered.At first I was able to get to customer service and was told product was on way but due to pandemic was late. Now I cant even talk to a live person anymore. Payed through Paypal transaction # 5D4507543A239633T. I just want to cancel my order and get my money back or get some kind of time line if possible. Their phone keeps sending me to a customer review survey instead to a live person or cancelation site.

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          • Strong Current's response · Aug 19, 2020

            We're very sorry to hear about this. We are here to help you with your orders. However, we are unable to pull up any record that matches your name above. If your order was placed under a different name, please contact us using the link below and send us the email address used when you purchased. You may also provide the requested information by replying to the private message we sent you here at Complaints Board.

            https://www.buykoretense.com/en/contact-us.html

            We'd like to make sure that all your concerns are covered and straightened out.

          The complaint has been investigated and
          resolved to the customer's satisfaction
          Resolved
          Strong Current EnterprisesOshen watch I bought does not work.

          I bought this watched advertised on the internet and Facebook. After waiting months to receive it, it does not work. Extremely difficult to reach someone to get a replacement or refund. The watch does not work. Please help...I want my money back or a refund!

          Okay...what can you do to help me. Can you help. Will you please help. I hope you can and will help. Thank you

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            • Strong Current's response · Sep 22, 2020

              We're very sorry to hear about this. We have reached out to you regarding your orders and we hope we were able to assist you on the matter.

              If you have any further concerns, feel free to reach out to us using the link below. We'd like to make sure that your concerns are covered and straightened out.

              https://www.buyoshenwatch.com/en/contact-us.html

              Thank you.

            • Pe
              Peter Beattie Aug 18, 2020

              Mine does not work now either ordered 4th July 2020 via PayPal.

              0 Votes
            • Ll
              Lloyd Powys Oct 08, 2020
              This comment was posted by
              a verified customer
              Verified customer

              Have bought a defected OSHEN Watch and the company refuses to respond to my emails, i require a refund and have explained the defects to a person in customer services by the name of Jan Abraham and to date i have not had an email from them on how they intend to resolve my issue. It is rather disappointing that this company Strong Current Enterprises can trade in this manner and get away with false advertising.
              Once bitten twice shy.

              0 Votes

            The complaint has been investigated and
            resolved to the customer's satisfaction
            Resolved
            Strong Current Enterprisestv buddy

            I ordered this on June 5, 2020 and received in about 4 weeks, however, the item but it does not work. It will not sync with the internet at all. What a joke... what a waste of money. Due to the way this company is setup who do you file a complaint with? What a disappointment.
            Transaction ID: 3HS65495943699233
            PayPal *SCEL17 TVBUDDY
            6/5/2020
            Seller: Strong Current Enterprises Limited

            tv buddy

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              • Strong Current's response · Sep 22, 2020

                We're very sorry to hear about this. We have reached out to you regarding your orders and we hope we were able to assist you on the matter.

                If you have any further concerns, feel free to reach out to us using the link below. We'd like to make sure that your concerns are covered and straightened out.

                https://www.gettvbuddy.com/en/contact-us.html

                Thank you.

              The complaint has been investigated and
              resolved to the customer's satisfaction
              Resolved
              Strong Current Enterprises LimitedBlaux air conditioner personal fan

              I purchased 2 air conditioner fans from this company on the 7 june. No email came from them with bill of sale, tracking or when the items will come. They arrived 21 july. Both do not work, the fans are suppose to be extremely quiet, these are extremely noisy, suppose to be cold but warm. I believe they are chinese copies that do not work. The barcode isn't real and says made in china but the original says all items made in usa. I have even tried charging them and the charging light does not work. It's just a empty neck case with a fan only working, it suppose to blow strong are but hardly blows much with its weak fan. Originally I bought 1 at half price then they offered a 2nd one for £28 so I bought it. £60 + £28 = £85 but in my paypal it says I paid £108
              They not only so me fake they changed the price of what I paid.

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                • Updated by Lee Honeywell · Jul 21, 2020

                  Bought 2 Blaux Neck Personal Fans. They eventually came but both don't work, they are not cold or cool, the fans are extremely noisy, they look real but I think are fake copies made in china, which the barcodes say, and the barcodes don't work. I did not know I bought from Strong Current Enterprises Limited the site said Blaux.com but paypal paid Enterprises. I feel upset that PayPal hasn't banned them but I guess they make money from them as not everyone knows how to complain.

                • Strong Current's response · Sep 22, 2020

                  We're very sorry to hear about this. We have reached out to you regarding your orders and we hope we were able to assist you on the matter.

                  If you have any further concerns, feel free to reach out to us using the link below. We'd like to make sure that your concerns are covered and straightened out.

                  https://www.buyblaux.com/en/contact-us.html

                  Thank you.

                Jul 21, 2020

                The complaint has been investigated and
                resolved to the customer's satisfaction
                Resolved
                Strong Current Enterprises — Mailing my product that was ordered 12 days ago

                I haven't got no shipping info to my purchase my transaction id # OJ951172E43184320. Can someone please...

                The complaint has been investigated and
                resolved to the customer's satisfaction
                Resolved
                Strong Current EnterprisesBlaux portable ac units

                Ordered 2 Blaux portable units w/2 spare water curtains on Jun 10, 2020 using bank card. Charges totaling $217+ taken from my account on Jun 12, 2020. Today is Jul 20, 2020 and no product has been received nor any emails answered. This is unreasonable and I demand a full refund. Even Strong Current Enterprises appear to have a very poor track record in handling complaints and responding to customers. No wonder many Americans despise most foreigners! The scammers and ripoff artists abound in foreign countries! It is pitiful that honesty, pride, and customer service and satisfaction are no longer business standards. Add my name to your list of haters!

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                  • Strong Current's response · Sep 22, 2020

                    We're very sorry to hear about this. We have reached out to you regarding your orders and we hope we were able to assist you on the matter.

                    If you have any further concerns, feel free to reach out to us using the link below. We'd like to make sure that your concerns are covered and straightened out.

                    https://www.buyblaux.com/en/contact-us.html

                    Thank you.

                  The complaint has been investigated and
                  resolved to the customer's satisfaction
                  Resolved
                  Strong Current Enterprises2 blaux portable ac devices not received and without address or tracking number.

                  I ordered these devices June 7th, 2020. I led to believe that this was a US company. After placing my order thru PayPal I discovered that the shipment was coming from China. No Tracking number, also no legitimate Shipping address was provided. I checked the mail today July 20th and found a empty personal envelope with a USPS tracking number from Jet-E-Commerce Chino, CA. 91710. This seems to be a front for Strong Current Enterprise state side to scam online customers. Have not received anything from this company.
                  I want my refund of $189.99 plus $14.99 for additional curtain for these devices. Online investigation; China Sellers Using JET E-COMMERCE LOGISTIC to Misrepresent both Item Location and Shipping Status.

                  Suite 2201, 22/F, Chinachem Century Tower, 178 Gloucester Road, Wanchai, Hong Kong Hong Kong

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                    • Strong Current's response · Aug 19, 2020

                      We're very sorry to hear about this. We are here to help you with your orders. However, we are unable to pull up any record that matches your name above. If your order was placed under a different name, please contact us using the link below and send us the email address used when you purchased. You may also provide the requested information by replying to the private message we sent you here at Complaints Board.

                      https://www.buyblaux.com/en/contact-us.html

                      We'd like to make sure that all your concerns are covered and straightened out.

                    Jul 20, 2020

                    The complaint has been investigated and
                    resolved to the customer's satisfaction
                    Resolved
                    Strong Current Enterprises — Portable air conditioner

                    Ordered 2 portable air conditioner, payed with PayPal and credit card, I got an email confirmation of order...

                    The complaint has been investigated and
                    resolved to the customer's satisfaction
                    Resolved
                    Strong Current Enterprises LimitedUnauthorized pay pal charges

                    I received 2 OshenWatches from Strong Current Enterprises Limited which I didn't order. The purchase was charged through PayPal. The amount I was charged was $109.93. I didn't order them and I don't want one, let alone, two of these digital watches! I request a refund! I have sent an email to the company on July 15, 2020 using the email listed as [protected]@buyoshenwatch.com but have not received a reply. I have a concern, based on this unauthorized purchase, that my PayPal account may be compromised by this company. I don't know if the watches work because I haven't opened the boxes.

                    Add your opinion

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                      • Strong Current's response · Aug 19, 2020

                        We're very sorry to hear about this. We are here to help you with your orders. However, we are unable to pull up any record that matches your name above. If your order was placed under a different name, please contact us using the link below and send us the email address used when you purchased. You may also provide the requested information by replying to the private message we sent you here at Complaints Board.

                        https://www.buyoshenwatch.com/en/contact-us.html

                        We'd like to make sure that all your concerns are covered and straightened out.

                      Jul 18, 2020

                      Strong Current Enterprises — Did not received items I paid for

                      On 6/16/2020, I ordered 2 Blaux Portable ACs from Strong Current Enterprises. I paid the company thru PayPal...

                      The complaint has been investigated and
                      resolved to the customer's satisfaction
                      Resolved
                      Strong Current EnterprisesBlaux portable ac units

                      Ordered [protected] and tried to cacel within 30 minutes after scam warning from neighbor. It was disregarded and the money taken from paypal the very next day, SATURDAY. After being shut down by a paypal investigation, I have accepted the fact I have been screwed. I am now waiting for delivery. Will they arrive before the winter snows??? You people should be investigated. Numerous family and friends are leaving paypal as a result of your poor business record. Tom C

                      Add your opinion

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                        • Strong Current's response · Sep 22, 2020

                          We're very sorry to hear about this. We have reached out to you regarding your orders and we hope we were able to assist you on the matter.

                          If you have any further concerns, feel free to reach out to us using the link below. We'd like to make sure that your concerns are covered and straightened out.

                          https://www.buyblaux.com/en/contact-us.html

                          Thank you.

                        The complaint has been investigated and
                        resolved to the customer's satisfaction
                        Resolved
                        Strong Current EnterprisesBlaux portable ac

                        On June 14, 2020, I ordered a Blaux Portable AC. transaction # 11P34998UA672743P.
                        I have not received the unit, nor have I had any notification of shipping.
                        Attached is the receipt from PayPal.

                        I have tried to contact company without success.
                        Please advise.
                        Maree Cheatham
                        [protected]@mac.com

                        Blaux portable ac

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                          • Strong Current's response · Sep 22, 2020

                            We're very sorry to hear about this. We have reached out to you regarding your orders and we hope we were able to assist you on the matter.

                            If you have any further concerns, feel free to reach out to us using the link below. We'd like to make sure that your concerns are covered and straightened out.

                            https://www.buyblaux.com/en/contact-us.html

                            Thank you.

                          Jul 16, 2020

                          The complaint has been investigated and
                          resolved to the customer's satisfaction
                          Resolved
                          Strong Current Enterprises — Scell14 Rangeext

                          I received this and I don't remember ordering it. The first I knew about it when PayPal notified me that a...

                          Jul 16, 2020

                          The complaint has been investigated and
                          resolved to the customer's satisfaction
                          Resolved
                          Strong Current Enterprises — Over charging

                          I ordered 1 Booster for $39.95 plus $8.52 for shipping totaling $48.47 yet I was charged for 3 at $123.34...

                          Jul 16, 2020

                          The complaint has been investigated and
                          resolved to the customer's satisfaction
                          Resolved
                          Strong Current Enterprises — Blaux personal around the neck fan

                          I ordered and paid for a fan on June 28th 2020 and I have not received it yet. I would like to have the item...

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