Stila Cosmetics’s earns a 1.0-star rating from 0 reviews and 3 complaints, showing that the majority of beauty enthusiasts are dissatisfied with makeup products.
- All
- Reviews only
- Complaints only
- Resolved
- Unresolved
- Replied by the business
- Unreplied
- With attachments
Disappointing Customer Service: My Experience with Stila Cosmetics
So, I ordered an eyeshadow palette from Stila Cosmetics and when it arrived, it was broken. I was pretty bummed out about it, but I figured I could just contact their customer service and get it replaced. Well, let me tell you, that was not the case. When I reached out to them, they basically told me to go f myself and that they weren't going to replace it for me. I was so disappointed and frustrated with their lack of customer service. It's a shame because I really like their products, but I don't think I'll be ordering from them again after this experience.
Disappointing Eyeshadow from Stila Cosmetics: A Review
Got some stuff from Stila Cosmetics website, but gotta say, the eyeshadow I got was a total letdown. Like, seriously, it was so bad it made me want to scream. The quality was just not there, and it didn't even last for more than a few hours. I mean, come on, if you're gonna sell makeup, at least make sure it's decent, right? So yeah, I wouldn't recommend buying their eyeshadow. Save your money and go for something else.
Stila Cosmetics Review: Splurge-Worthy Liquid Eyeshadows and Pigmented Lipsticks
but it's a little bit cheaper. The lipsticks are really pigmented and last a long time, but they can be a little bit drying. Overall, Stila Cosmetics has some great products but they're definitely on the pricier side. If you're willing to splurge, their liquid eyeshadows are a must-have.
Is Stila Cosmetics Legit?
Stila Cosmetics earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
The age of Stila Cosmetics's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.
Stilacosmetics.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Stilacosmetics.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
Stila Cosmetics as a website that uses an external review system. While this can provide valuable feedback and insights, it's important to carefully evaluate the source of the reviews and take them with a grain of salt.
We looked up Stila Cosmetics and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information
This website offers payment methods that provide the option for customers to get their money back, which could be a positive indicator of the company's commitment to customer satisfaction.
Stilacosmetics.com appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.
However ComplaintsBoard has detected that:
- We conducted a search on social media and found several negative reviews related to Stila Cosmetics. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
Overview of Stila Cosmetics complaint handling
-
Stila Cosmetics Contacts
-
Stila Cosmetics phone numbers+1 (866) 784-5201+1 (866) 784-5201Click up if you have successfully reached Stila Cosmetics by calling +1 (866) 784-5201 phone number 0 0 users reported that they have successfully reached Stila Cosmetics by calling +1 (866) 784-5201 phone number Click down if you have unsuccessfully reached Stila Cosmetics by calling +1 (866) 784-5201 phone number 0 0 users reported that they have UNsuccessfully reached Stila Cosmetics by calling +1 (866) 784-5201 phone number
-
Stila Cosmetics emailspr@stilacosmetics.com98%Confidence score: 98%Communicationcustcare@stilacosmetics.com98%Confidence score: 98%customercare@stilacosmetics.com97%Confidence score: 97%Supportsclark@stilacosmetics.com96%Confidence score: 96%proartist@stilacosmetics.com95%Confidence score: 95%
-
Stila Cosmetics social media
-
Checked and verified by Jenny This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJun 17, 2025
- View all Stila Cosmetics contacts





Our Commitment
We make sure all complaints and reviews are from real people sharing genuine experiences.
We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.
We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)
Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.
Personal details of reviewers are strictly confidential and hidden from everyone.
Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.
We have received your comment. Thank you!