The complaint has been investigated and
resolved to the customer's satisfaction
Resolved
Stevens TransportBreach of Contract

Upon my training with Stevens Transport mistakes were made by the training department and I had to accept the responsibility for someone elses lack of doing their job. To make up for their mistake I was compensated by an increase in training pay. Now this has happened again and it was stated to me "I know this is not your fault" (2nd trainer never sent in report card as requested by training safety coordinator). But yet again it falls upon my shoulders to take responsibility of someones negligence. This is not the proper way to do business.

Responses

  • On
    onguard69 Nov 02, 2017
    This comment was posted by
    a verified customer
    Verified customer

    I was a trainer for 2 years and I invested my knowledge, time, energy and benefit of my mistakes when I was just starting out. As a new driver being away from home for your first month and 3 weeks of school 3 days of orientation and hope your one of the first in your class to get out with a trainer so your not sitting on the yard for more than a week without being paid!
    You'll say your trainers than you remember your day one!

    0 Votes
  • Pr
    Prime Example Nov 08, 2010

    I tend to agree. They do tell you that in o1

    0 Votes
  • Zo
    zombiekc Jun 30, 2010
    This comment was posted by
    a verified customer
    Verified customer

    I'm. A trainer at Stevens this is absolutely his fault the report card is soley his responsibility and this was gone over and over with students in orintation or O1. Stevens wants to see how responsibile a new driver is with paperwork and I know if it ment passing or failing I would have that report card glued to my forehead this guys ignorance or incompatance is what gives Stevens a bad name then they go to message boards or blogs and trash Stevens because there a screw up, its a shame.

    0 Votes
  • Me
    Melissa L Aug 21, 2009
    This comment was posted by
    a verified customer
    Verified customer

    I wouldn't just be sitting back letting that person take advantage and you end up getting blamed for their mistake. I don't get it though, if they know it wasn't your fault then why blame you? It doesn't make sense?!

    0 Votes

Post your comment

    By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions

    Submit

    IN THE NEWS

    Unhappy consumers gather online at Complaintsboard.com and have already logged thousands of complaints.
    If you see dozens of complaints about a certain company on ComplaintsBoard, walk away.
    One of the largest consumer sites online. Posting here your concerns means good exposure for your issues.
    A consumer site aimed at exposing unethical companies and business practices.
    ComplaintsBoard is a good source for product and company gripes from especially dissatisfied people.
    You'll definitely get some directions on how customer service can best solve your problem.
    Do a little research on the seller. Visit consumer complaint websites like ComplaintsBoard.