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Steak 'n Shake

Steak 'n Shake review: cold food and poor service

C
Author of the review
12:28 pm UTC

I went thru the drive thru on my 30 minute break from where I work. I waited 40 minutes in the drive thru, making me late getting back to work and no time to eat. I was going to eat a few bites on the drive back to work but my fries were cold and soggy and when I took a bite of my burger, the bun was hard and crunchy. Extremely dissatisfied with the quality of food and poor service

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    107 S Pennsylvania Street, Suite 400, Indianapolis, Michigan, 46204, United States
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    Jul 27, 2026
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Steak 'n Shake Category
Steak 'n Shake is ranked 37 among 57 companies in the Fast Food Chains category