States Recovery Systems complaints 4
Keywordsdebt letter amount loan mohela repaying requesting school collection harassment contact day house night people several times united states postal service week agent attitude
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states recovery system refused to admit negligence by not contacting me prior to reporting collection unpaid. My credit report is dinged by their failure to tell me about the needed payment. Upon finding out about the bill in their collection agency - I paid in full.
The problem being that they state that they told me about the bill one year ago by phone and I responded that I would find out and pay the bill. Well, that ONE phone call fell off my radar and NOW it is on my credit report. I did not receive a follow-up call or any documentation in the mail. This is an outrageous oversight, -- on my credit report for 10 years!
One of the company employees actually gave me attitude after explaining to him that i am totally disabled receiving social security and, i simply cant afford to make payments...Mr. G we will call the agent expressed his dislike to me by telling me that he cant belive that i wont take care of this debt. I asked Mr. G to send me a letter for the debt. Mr G said no i will not send another letter i have already sent one to you. Due to Mr. G's attitude towards me i asked to speak with his supervisor and, he said no...Mr. G kept trying to talk over me while trying to belittle and degrade me as an individule. I demanded to speak with V P of this local office and i even offered to pay $ 10.00 a month out of good faith. The V P said he could not/ would not accept my offer. Due to the lack of ability to work with me i had to explain again to the V P that im disabled receiving social security and due to States Recovery Systems employee's behavior and, policies i demanded cease & desist.
These people call me all times of the day every day of the week and several times a day harassing me! They are beligerent and nasty and have been told repeatedly not to call my house and any further contact with me must be done through the United States Postal Service. They call me day and night and have been repeatedly asked not to call here. They are beyond rude and using collection harassment beyond normal reasoning.Read full review of States Recovery Systems and 4 comments
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I received a letter stating I owed a debt in the amount of a loan which I am currently repaying. How can I owe for a loan that I am repaying to Mohela and the school is requesting the same amount of the loan I am presently paying.
The complaint has been investigated and resolved to the customer’s satisfaction.