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Best rate guarantee
January 25, 2017. I am complaining about the very misleading best rate guarantee. On the SPG website, it says that if I find a rate lower than their rate, they will take 20% off the lower rate. I found a rate of $587 on the spg website and a rate of $574 on hotels.com. for the same room and the same dates. I have been given nothing but the run around and excuses by spg not to honor what they write in their website. I have even sent them proof of the lower rate, but they still come up with excuses. I would like to have their commitment honored as per their website. I have complete documentation of everything. How do I send it to you? I am afraid that I am a senior and not tech savvy. I have printed out the documentation. Is there an address to which I can send it, please?
Double Charge
I purchased a vacation package (Hotel and Airfare) from Southwest Airlines. A month and half after my vacation ALOFT Hotel charged my credit card for the hotel stay. Multiple phone calls always resulted in the same response (a lie). Oh were sorry, we will take that charge off right away. Five phone calls later I am getting the same answer and the hotel has still not credited my credit card.
Read full review of Starwood Hotels & Resorts WorldwideIs Starwood Hotels & Resorts Worldwide legit?
Starwood Hotels & Resorts Worldwide earns 91% level of Trustworthiness
Perfect Trust Endorsement: Starwood Hotels & Resorts Worldwide achives 91% ligitmacy per Complaints Board. Highly recommended, yet always stay vigilant.
Starwoodhotels.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Starwoodhotels.com you are considering visiting, which is associated with Starwood Hotels & Resorts Worldwide, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.
The domain associated with Starwood Hotels & Resorts Worldwide is registered with a high-end registrar, which can be an indicator of the company's commitment to maintaining a secure and reputable online presence.
Starwood Hotels & Resorts Worldwide's website seems to offer jobs or career advice. While this can be a helpful resource.
Starwood Hotels & Resorts Worldwide as a website that uses an external review system. While this can provide valuable feedback and insights, it's important to carefully evaluate the source of the reviews and take them with a grain of salt.
According to our analysis, Starwood Hotels & Resorts Worldwide appears to be offering travel services on their website. While many travel companies are legitimate, it's important to be cautious and do your research before booking a trip to ensure that you are getting a good deal and not falling victim to a scam.
Starwood Hotels & Resorts Worldwide website is deemed to be popular and indicating that it receives a high volume of traffic. It is important to be cautious when using a highly trafficked website, as it may be a target for cybercriminals looking to exploit vulnerabilities or steal personal information.
This website offers payment methods that provide the option for customers to get their money back, which could be a positive indicator of the company's commitment to customer satisfaction.
However ComplaintsBoard has detected that:
- While Starwood Hotels & Resorts Worldwide offers various gambling services, it's important to be aware of the potential risks and consequences of excessive gambling. If you feel that you may have a gambling problem, seek professional help immediately.
- We conducted a search on social media and found several negative reviews related to Starwood Hotels & Resorts Worldwide. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
Overview of Starwood Hotels & Resorts Worldwide complaint handling
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Starwood Hotels & Resorts Worldwide contacts
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Starwood Hotels & Resorts Worldwide phone numbers+1 (855) 372-2731+1 (855) 372-2731Click up if you have successfully reached Starwood Hotels & Resorts Worldwide by calling +1 (855) 372-2731 phone number 0 0 users reported that they have successfully reached Starwood Hotels & Resorts Worldwide by calling +1 (855) 372-2731 phone number Click up if you have UNsuccessfully reached Starwood Hotels & Resorts Worldwide by calling +1 (855) 372-2731 phone number 0 0 users reported that they have UNsuccessfully reached Starwood Hotels & Resorts Worldwide by calling +1 (855) 372-2731 phone number+1 (888) 625-4988+1 (888) 625-4988Click up if you have successfully reached Starwood Hotels & Resorts Worldwide by calling +1 (888) 625-4988 phone number 0 0 users reported that they have successfully reached Starwood Hotels & Resorts Worldwide by calling +1 (888) 625-4988 phone number Click up if you have UNsuccessfully reached Starwood Hotels & Resorts Worldwide by calling +1 (888) 625-4988 phone number 0 0 users reported that they have UNsuccessfully reached Starwood Hotels & Resorts Worldwide by calling +1 (888) 625-4988 phone number
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Starwood Hotels & Resorts Worldwide address1111 Westchester Avenue, White Plains, New York, 10604, United States
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Starwood Hotels & Resorts Worldwide social media
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