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Staples on 2nd Avenue New Yorkunethical behavior at staples

1
I Sep 10, 2018

Good evening,

Last week I went to the 2nd Avenue store to try to get an estimate and until today I didn't' receive any email or call form Craig, who took my order at the store.
Today I had to go back to the store to try t get this estimate again and Craig was looking after another customer for more than 20 minutes, then another girl (unfortunately I didn't' ask for her name) came to talk to me and she said I had to speak to Joni por email - Joni is an Inside Print Specialist who email me last week with part of my estimate.
The thing is, I saw Craig going behind the glass and talking to this girl and right after this talk she came out telling me that I had to talk to Joni.
She was really rude to me and he pretended I wasn't there.
I am very much disappointed with this kind of service and will tell people I know who goes to this store about this.
Today it's raining hard here in New York and it was a waste of my precious time and also I didn't like to be treated the way I as treated.

Isabella

  • Updated by Isabellabs · Sep 10, 2018

    www.staples.com

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