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O-KAM
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2.9 18 Reviews

O-KAM Complaints Summary

2 Resolved
2 Unresolved
Our verdict: While O-KAM has an above-average resolution rate, there’s room for improvement. Investigate common issues reported by customers and understand how they were resolved. Be prepared to follow up on your queries if needed, and keep detailed records of all interactions.
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O-KAM reviews & complaints 18

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12:15 pm EST
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O-KAM Cloud storage

Dear Sir,

I need your assistance in this matter. I purchased 2 years of Cloud storage services. I have made several attempts to connect with it, but it won't connect. I have transaction numbers 20M299184X875535D, and1VP33162XR855835E dated 02/20/2024. I used PayPal for the 2 transactions. I would like a refund for both purchases. Thank you.

Claimed loss: 99.98

Confidential Information Hidden: This section contains confidential information visible to verified O-KAM representatives only. If you are affiliated with O-KAM, please claim your business to access these details.

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O-KAM It's easy to use

I bought a wildlife camera which will only download photos if you’re within range. This camera is so much better to keep an eye on my mom’s property since we live out of state.

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O-KAM Very awesome

Just received this little gem while our 2 year old granddaughter visited for 5 days. Was always concerned we couldn’t hear her! Camera set up easily, easy to work! Thank you!

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Is O-KAM legit?

Our verdict: O-KAM has achieved a rare feat of perfection in legitimacy, as per the rigorous analysis conducted by Complaints Board. This achievement underscores O-KAM's position as a benchmark of trust and quality within its industry. Users and clients of O-KAM can engage with its offerings, confident in the knowledge that they are dealing with a top-tier, fully legitimized company.

O-KAM earns 93% level of Trustworthiness

Perfect Trust Endorsement: O-KAM achives 93% ligitmacy per Complaints Board. Highly recommended, yet always stay vigilant.

O-KAM has received 7 positive reviews on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.

A long registered date for veepai.com can be seen as a positive aspect for O-KAM as it indicates a commitment to maintaining the website and its domain name for a long period of time. It also suggests that the company is organized and has taken steps to secure its online presence.

The age of O-KAM's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.

Veepai.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Our scan shows O-KAM website is free from malware and phishing activities, which are types of online threats that can include viruses, worms, Trojan horses, ransomware, and other malicious code, as social engineering tactics used to trick users into sharing their personal information.

Veepai.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

However ComplaintsBoard has detected that:

  • There was some difficulty in evaluating or examining the information or data present on the veepai.com. This could be due to technical issues, limited access, or website may be temporarily down for maintenance or experiencing technical difficulties.
  • Veepai.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The veepai.com may offer a niche product or service that is only of interest to a smaller audience.
  • O-KAM protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
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O-KAM Love this app

I love the spot light and the color at night I still have to put the sod card in for the recording but I love it so much I bought another one to put in the dark area of the house

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O-KAM Notification and log in bugs

My app logs me out and continues to ask me to log in .. therefore I don’t get ANY notifications especially motion detection notifications.. defeats the purpose. I will contact support.

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O-KAM I payed for one year does not shows in the app

I tried to contact support, but did not show in the wed side where I could contact them. Where ? BevUse I payed for one year that app charge to my credit card but the app O-Kam does not show that.

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O-KAM Won’t connect

These cameras are terrible, disconnected from my wifi with no reason, won’t connect again to my router. Tried everything, spent several hours, instructions don’t work. What’s a waste of time and money!

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O-KAM Buyer Beware

Software can be less than useful. I get notices in Chinese when trying to purchase storage…please see review in Amazon…a very frustrating purchase for those of us that may NOT be as knowledgeable about software terminology…

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O-KAM Really strong feeling

Love the camera. Wish it didn’t take so long to load live view when we need to see what is happening in real time. Seems like it takes forever to load. We have super fast internet and other cams don’t have this problem (brands and types). ((We have three different brands of cameras on property))

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O-KAM praise

I’ve had this camera in use about a week now while I’m out of town, and I am quite pleased with its performance so far. One thing I really like is that I don’t need to have any kind of cloud account to store any motion detection pictures past just the last couple days like I do with some other brands of cameras. Would definitely buy more units in the future.

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O-KAM Firmware messed up picture quality

I loved this app and camera. I have had it for a few months and the picture quality was excellent, night vision was ok could be a little better. However I updated the firmware today and it demolished the picture quality. It looks like I’m back in the year 2000 with 240p resolution even when I set it to the super HD setting. I tried restarting the camera remotely and reinstalling the app and nothing works. Super disappointed.

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O-KAM Crashing

App is not working like it was. Started crashing yesterday for me. Had to delete and reinstall it. First login works but if i close it next time I open it, it crashes. Started using it last week since I got two cameras and has been working fine. Issue started yesterday or Wed 5/10/23. I have an iPhone 14, IOS 16.4.1.(a). Please address it. Hope it gets fix soon. Thank you!
Writing it as a review, didn’t know how other way to reach developer.

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O-KAM Can no longer connect the camera

Following up on my review and the developer response- I cannot reconfigure the camera as it isn’t linking to the app or my Wi-Fi. I have set my Wi-Fi to just 2.4GHz and it still doesn’t appear. And the QR code does not connect the camera to my app. Where can I contact you for support?

I was successfully using this app with a camera that came with a bird feeder. Recently I accidentally pushed the mode butting and it reset and now I cannot reconnect. The camera is MDC-1 “smart Wi-Fi security camera Best Discreet Camera”.

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O-KAM O-Wow

First off I was leery about using this brand out of China, but after using it for nearly 4 months now, I have no privacy issues.
As for the doorbell camera, it’s been phenomenal, video quality is crystal clear, day or night, we really like the human identification tracking feature so the camera won’t set off with every little movement from a tree, birds or bugs.
It’s been working flawlessly and with the 3 day cloud storage and the micro SD card we have installed there’s no need to pay a monthly or yearly fee for storing videos.
The battery life is decent, I usually charge it every couple of months, except during winter when the temps drop below freezing then the battery tends to drain a little quicker.
The app is wonderful, plenty of settings, more than other brands we have used.
Highly recommend.

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O-KAM Terrible app

First off I downloaded this app to be able to function a new cam device I had purchased. This app does not link well with Wi-Fi, and it certainly did not link the cam device with app. After trying countless of times, I submitted to return my purchase, but I tried canceling my account even though I had not purchased any cloud space for device. I merely tried to hook this device up. I got declined message to cancel my account after having installed the darn app within 15 minutes. This does not feel safe or secure. I don’t recommend this app, I suggest you do your research, because I neglected to do so, thinking all would be a relatively smooth, fun, transition. Nonetheless, I’ve deleted the app, and I’m sending the product back. Bad purchase all the way around for me. Not happy at all. If anything, I’m more sketchy.

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O-KAM Scam

Charged me 3 times for a “monthly card” to use their cloud services but did not actually provide the service

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O-KAM You must allow this O-KAM app to interface with your personal information!

They cannot guarantee your privacy?

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O-KAM Scammers

I already purchased a yearly subscription to their cloud and in 3 months they hit me again. Now after I purchased again they are try to get into my Apple ID.

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Ham Borja
, US
Dec 10, 2023 12:52 am EST
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I have tried to purchase via Google Play and also using Carrier but it is always Transaction is declined. I'm from the Philippines.

Other in-app purchases is fine and I can pay using Gcash.

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Sumon86
West Bromwich, GB
Oct 11, 2023 11:58 am EDT
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ho montato mia camera in Bangladesh. io vivo in England. io uso o-kam pro app per la camera. pero', mia camera si puo' controllare solo da Bangladesh. ho fatto share device in outside of Bangladesh, from outside of Bangladesh non si puo' vedere live. perche'?

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Gord oaton
, US
Oct 12, 2023 4:49 am EDT
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How does one cancel a subscription. My cam come with a 128 gig storage SD card so that's my preference. I tried the "online" customer service personal but everything comes back in Chinese and I don't read Chinese. Also having a hard time finding a number to call.

Help!

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Stephnora Obilor
, US
Sep 02, 2023 9:12 am EDT
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I had the same issue too. Why prompting me to make another purchase when I just made a yearly payment

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FariborzFaridi
Brampton, CA
Aug 13, 2023 1:26 am EDT

After the device has been working for a week and sending message and capturing picture, today 06/Aug/2023 it sends notification without message and picture, please help, I have not installed TF card yet.

O-KAM Customer Reviews Overview

O-KAM is a popular brand of action cameras and accessories that has garnered a lot of positive reviews from customers. The brand is known for its high-quality products that are designed to meet the needs of outdoor enthusiasts and adventure seekers.

One of the standout features of O-KAM products is their durability. Customers have praised the brand for creating cameras and accessories that can withstand harsh weather conditions and rough handling. This makes them ideal for use during activities such as hiking, skiing, and surfing.

Another positive aspect of O-KAM products is their ease of use. Customers have found the cameras and accessories to be user-friendly, with intuitive controls and simple setup processes. This makes them accessible to a wide range of users, from beginners to experienced professionals.

In addition to their durability and ease of use, O-KAM products are also praised for their high-quality video and image capture capabilities. Customers have reported that the cameras produce clear, sharp footage and images, even in low-light conditions.

Overall, O-KAM is a brand that has earned a reputation for producing high-quality, durable, and user-friendly action cameras and accessories. Customers looking for reliable and versatile products for their outdoor adventures can trust O-KAM to deliver.
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