CB Computers, Phones and IT Staples Complaints #22-41

Staples review: Inept tech. info.

Darryl L. Dickerson of Grants Pass, US

Oct 29, 2022 3:34 pm UTC

Hi Darryl. Please share your experience.

It will help other shoppers and we'll use it to improve our products.

We purchased these items on Oct. 15, and were told by the tech. guy that all we had to buy to replace our old router was to buy the Deco wi-fi system. We went home & installed the three meshes as instructed, but no wi-fi? I called our local Staples & talked to another tech. guy, and he told us we needed to either use our old router, or buy a new one, or the Deco system wouldn't work. I put the old router back so we would have internet over the weekend. I called back & talked to another tech. person, and got another entirely answer? I then asked to talk to a manager, and his only remedy was for us to bring the Deco system back for a refund. All in all I did not like the service I was getting with no regard for the time we were/had wasted (ing). So we traveled to Medford, OR yesterday, and purchased all of the items at a good savings, and I returned all $433.? worth of stuff to Staples in Grants Pass. The only thing we did not return was the pencil sharpener, and I have no clue how my wife likes it, not that there is a bunch of difference in little sharpeners like we bought. Over all rating for service; C-.

Keywords:

experience internet manager pencil sharpener products refund router service shoppers wi-fi

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Staples Contacts

Staples phone numbers

+1 (800) 333-3330

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United States

+1 (877) 360-8500

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Canada

+44 121 322 1000

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United Kingdom

+54 114 136 6666

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Argentina

+55 113 824 7500

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Brazil

+376 902 154 086

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Andorra

+43 800 201 473

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Austria

+32 80 081 959

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Belgium

+45 70 130 131

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Denmark

+33 825 334 455

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France & Monaco

+49 800 101 1715

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Germany

+353 15 530 078

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Ireland

+39 161 880 844

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Italy & San Marino

+352 80 085 139

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Luxembourg

+31 884 545 000

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Netherlands

+47 22 329 500

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Norway

+48 587 815 200

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Poland

+351 707 200 656

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Portugal

+34 902 154 086

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Spain

+46 33 206 550

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Sweden

+31 206 511 111

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Netherlands and Rest Of Europe

+86 800 820 8056

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China

+886 412 8288

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Taiwan

+1 (508) 253-5000

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+1 (850) 232-3341

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+1 (508) 253-2240

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More phone numbers

Staples emails

support@orders.staples.com

100%
Confidence score: 100%

Support

Staples address

500 Staples Dr., Framingham, Massachusetts, 01702, United States

Staples social media
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