St Johns’s earns a 1.0-star rating from 0 reviews and 10 complaints, showing that the majority of fragrance aficionados are dissatisfied with their scents.
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St Johns Bay Rum: A High-Quality Fragrance Brand with Exceptional Customer Service!
I recently made an order on St Johns Bay Rum website, and unfortunately, I was disappointed to realize that the fragrance I received was not the one I had intended to purchase. I had originally planned on acquiring the bay rum scent, but instead, I was sent the lime fragrance. At first, I was bummed out about the mix-up, but after giving the lime fragrance a try, I have to say that it's still a high-quality product.
Overall, St Johns Bay Rum is an exceptional brand that offers a range of fragrances for its consumers to enjoy. While I might not have received the exact scent I was hoping for, I was still pleased with the quality of the product and the convenient ordering process. I appreciated the prompt delivery and the careful packaging that ensured my order arrived in pristine condition.
In addition to their delightful fragrances, St Johns Bay Rum also provides excellent customer service. They were helpful in resolving my issue and ensuring that I was completely satisfied with my purchase. I appreciate the level of care that this company puts into every order, and I would not hesitate to order from them again in the future.
If you're looking for high-quality fragrances that are crafted with care, then St Johns Bay Rum is the perfect brand for you. With their wide selection of scents and outstanding customer service, they are sure to exceed your expectations. So, go ahead and place an order today – you won't be disappointed!
Mixed Feelings: St Johns Offers Quality Products but Slow Delivery and Unusual Factory Location
When it comes to shopping online, prompt delivery is always a crucial aspect of the overall customer experience. Unfortunately, with St Johns, I found that shipping can take quite a while. Although the quality of their products is generally pretty impressive, the delivery time can be a bit of a downside.
However, I must say that I was surprised and amused to learn that the so-called "factory" for St Johns is actually just a Chinese restaurant located on one of the islands. While this may sound a bit funny or even questionable at first, it actually adds a unique and quirky touch to the company's overall identity.
Despite the slower shipping times and unusual factory location, I do think that St Johns offers some high-quality products that are definitely worth trying out. Their Bay Rum, for example, is truly outstanding and really captures the essence of the Caribbean. So if you're willing to exercise a bit of patience and embrace the eccentricity of this unique brand, I would definitely recommend checking out their line of products!
Refreshing and High-Quality Grooming: St Johns Bay Rum Review with Impressive Customer Service
However, after contacting customer service, they quickly resolved the issue and even provided me with a personalized discount code for my next purchase. I was impressed by their efficiency and willingness to make things right.
The St Johns Bay Rum product itself is fantastic. The scent is intoxicating and long-lasting without being overpowering. It's refreshing to find a product that not only smells great, but also has natural ingredients that are good for your skin.
I especially love the aftershave, which soothes and hydrates my skin after shaving. It's the perfect addition to my daily grooming routine.
One thing to note is that the bottles are a bit small, so you may need to reorder more frequently. However, the quality of the product makes it worth the price.
Overall, I highly recommend St Johns Bay Rum to anyone in search of a high-quality grooming product with a traditional and refreshing scent. The customer service experience only added to my satisfaction with the brand.
Is St Johns Legit?
St Johns earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
Stjohnsbayrum.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Stjohnsbayrum.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
Stjohnsbayrum.com you are considering visiting, which is associated with St Johns, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.
Several positive reviews for St Johns have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.
This website offers payment methods that provide the option for customers to get their money back, which could be a positive indicator of the company's commitment to customer satisfaction.
Stjohnsbayrum.com appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.
However ComplaintsBoard has detected that:
- While St Johns has a high level of trust, our investigation has revealed that the company's complaint resolution process is inadequate and ineffective. As a result, only 0% of 10 complaints are resolved. The support team may have poor customer service skills, lack of training, or not be well-equipped to handle customer complaints.
- Stjohnsbayrum.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The stjohnsbayrum.com may offer a niche product or service that is only of interest to a smaller audience.
St Johns Bay Rum - Impressive Products, Though Navigation Needs Improvement
When I first visited the St Johns website (stjohnsbayrum.com), I have to say that I had a bit of trouble navigating my way around. It wasn't immediately clear where I needed to go to find the products that I was interested in, and I had to make several clicks and go back-and-forth a few times before I was able to find what I was looking for.
That being said, once I found the items I wanted, the actual checkout process was relatively straightforward. I appreciate that they offer a range of payment methods, including credit cards and PayPal, which makes it convenient for shoppers like me who are always on the go.
As for the products themselves, I have to say that I'm really impressed with the quality of the items from St Johns. Their Bay Rum, in particular, is a standout - it smells amazing and adds a fresh, invigorating scent to my daily routine. I've also tried their body wash and aftershave, both of which are also excellent.
All in all, I would recommend St Johns Bay Rum to anyone looking for high-quality grooming products that offer a little something extra. While the website could be a bit more user-friendly, the products themselves more than make up for it. I'll definitely be coming back for more!
Positive Experience with St Johns Bay Rum: Great Products, Helpful Customer Service & Natural Ingredients
I recently ordered a cologne from St Johns Bay Rum, and I couldn't wait to receive it. I made sure to provide my accurate address and waited patiently for my shipment. However, I was disappointed when I received a notice that my package was being returned to the sender.
Although I was disappointed that I couldn't receive my cologne as expected, I appreciated that St Johns made the effort to keep me informed about my delivery. I reached out to their customer service team, and they were quick to respond and help me resolve the issue.
Despite this minor setback, I am still excited to try out St Johns Bay Rum's products. Their range of fragrances and skincare products have received great reviews, and I can't wait to see how they perform. I also appreciate that they use natural ingredients and their products are cruelty-free.
Overall, my experience with St Johns has been positive despite the shipping issue. Their customer service team was helpful and accommodating, and I am looking forward to trying out their products in the future.
St. John's Bay Rum Review: Unique Fragrances and Natural Products, Discount Requires Referral
When it comes to shopping, finding deals and discounts is something that always feels great. So when I stumbled upon St. John's Bay Rum and saw that they were offering a 15% discount on first purchases, I was definitely interested. However, upon investigating further, I found out that in order to receive that discount, I needed to refer a friend for an additional 5% off. While I totally understand the power of word-of-mouth marketing, it left a bit of a sour taste in my mouth that I couldn't receive the 15% off without getting someone else involved.
With that being said, I still went ahead and made a purchase from St. John's Bay Rum and was really impressed with the products. Their fragrances are unique and definitely set them apart from other similar companies. Plus, their products are all natural which is a huge plus for me. I ended up referring a friend to get the extra 5% off, and he was really happy with his purchase too.
Overall, while the referral aspect of receiving the discount was a bit of a bummer, the quality of products from St. John's Bay Rum more than made up for it. I will definitely be a repeat customer and recommend their products to others!
St Johns Review: Great Products, Unclear Discount Process
Hey there! So, I recently stumbled upon the St Johns website and decided to make a purchase. When I went to check out, I was offered a 15% discount if I signed up for their newsletter. Of course, I jumped at the opportunity to save some money and quickly filled out my information.
However, when I went to complete my purchase, the discount didn't apply. I was pretty disappointed because I was looking forward to those extra savings. But, I did notice that I received a 10% discount instead. This discount was apparently linked to Bank10, which was a bit confusing. I wish there was more clarity around the discount process, but at least I still received some savings.
That being said, the actual products themselves are pretty incredible! I especially love their Bay Rum aftershave - it's definitely one of the best out there. The scent is just right and it leaves my skin feeling so smooth. Plus, the packaging is super chic and looks great on my bathroom counter.
Overall, I'm pretty pleased with my experience with St Johns. The discount mishap was a bit frustrating, but it's clear that the company puts a lot of care into their products. I'd definitely recommend giving them a try!
Frustration with St. Johns Bay Rum's Promotional Savings Code: NAVY246
As a long-standing customer of St. Johns Bay Rum, I was excited to receive a promotional email advertising some rare savings. However, my excitement quickly turned to frustration as I attempted to use the code NAVY246 at checkout, only to discover that it was not being recognized by the website. This left me feeling deceived and disappointed, as I had hoped to take advantage of the savings advertised in the email.
Such experiences can feel frustrating to shoppers, who are often looking to find a good deal on their favorite products. As someone who values quality and consistency in my purchases, I have always appreciated the reliability of St. Johns Bay Rum, and have come to rely on their products over time. It is therefore concerning to me that I was not able to use a code that was clearly advertised as valid, and that I ultimately missed out on the chance to save on my latest order.
Overall, I remain a loyal customer of St. Johns Bay Rum, as I continue to appreciate the quality and dependability of their products. However, I would hope that this experience serves as a reminder to the company that customers are looking for transparency and honesty in their shopping experiences, and that promotional campaigns should be designed with care and accuracy to ensure that everyone can take advantage of the savings offered.
Mixed Experience with St. Johns: Quality Products but Frustrating Website
St. Johns is a brand that I have been loyal to for quite some time now, but unfortunately, my last purchase experience was not as smooth as I hoped it to be. I had to spend a grueling hour trying to navigate through the shopping form on their website, which was quite frustrating. In the past, I never encountered any problems while placing an order, but this recent experience left me feeling a tad bit disheartened.
As an e-commerce shopper who frequently engages in online transactions, it's easy for me to grasp the basics of shopping forms. However, the shopping form on St. Johns' website seemed to be a tad bit confusing and complicated. I was quite annoyed and found myself struggling to complete my order without losing my cool.
I understand that glitches in technology are entirely normal, and perhaps this was just an isolated incident, but it nearly pushed me to the edge. While I do still recommend St. Johns as a brand, I just hope that their website's shopping form will be more user-friendly in the future.
But, when it comes to the actual products that St. Johns carries, there is no doubt that quality is a priority. Their bay rum is top-notch, and I enjoy using it in my grooming routine. The scent is unique and refreshing, and I always get compliments on it. The brand offers a wide range of products that cater to your needs, and I never regret any of my purchases from them.
Overall, St. Johns is a brand that I highly regard, despite my recent frustration with their website. Their products are of top-notch quality, and I see myself continuing to be a returning customer so long as their shopping form becomes more user-friendly.
Mixed Experience with St Johns: Communication Challenges & Quality Skincare Products
When it comes to St Johns, my experience has been a bit of a mixed bag. The one thing that stood out to me was an issue that many people may also relate to: difficulty in getting through to their customer service team. While I attempted to reach out to them via phone, I was never able to get ahold of a representative, making it hard to inquire about stock, delivery times or other similar information.
However, once I managed to order a product and it arrived, I was pleased with the quality of the item. In fact, I felt it was worthwhile enough that I considered ordering more products online. Given my satisfaction with my first purchase, I'd be more likely to expand my order and am willing to make another purchase despite the frustrations in communication.
Thankfully, it is worth noting that I have found some of the St Johns products at a local store. While going through a retailer isn't always as convenient as online shopping or ordering, it still ended up being a great way to snag what I needed from St Johns without having to worry about the issues I mentioned previously. Overall, I would say that while my experience with St Johns may not have been perfect, I would still recommend the company to anyone in the market for high quality skincare, body care or other similar products.
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Overview of St Johns complaint handling
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St Johns Contacts
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St Johns phone numbers+1 (888) 342-0458+1 (888) 342-0458Click up if you have successfully reached St Johns by calling +1 (888) 342-0458 phone number 0 0 users reported that they have successfully reached St Johns by calling +1 (888) 342-0458 phone number Click down if you have unsuccessfully reached St Johns by calling +1 (888) 342-0458 phone number 0 0 users reported that they have UNsuccessfully reached St Johns by calling +1 (888) 342-0458 phone number
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St Johns emailsrhys@stjohnsbayrum.com99%Confidence score: 99%Financecustomerservice@stjohnsbayrum.com96%Confidence score: 96%Supportadmin@stjohnsbayrum.com95%Confidence score: 95%It
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St Johns social media
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Checked and verified by Olivia This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJun 16, 2025
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