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SSLs.com

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SSLs.com Complaints 10

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1:11 pm EDT
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SSLs.com Reliable SSL Provider with Great Customer Support for Mac Users

As a Mac user utilizing Chrome and Safari, I recently had an experience with SSLs.com (ssls.com) that I feel compelled to share. Unfortunately, I ran into a small glitch in the process when attempting to select my country for the service. The drop-down menu provided by the Mac OS to choose the country seemed to be overlapping with SSLs.com's own dropdown, thus blocking the view for me. I tried to input the country manually, but the form wouldn't accept my input and kept prompting me to use the drop-down. It was a frustrating situation that took me a considerable amount of time to overcome, but thankfully the team's chat service was there to guide me through the issue.

I do believe that this is something that could be addressed in the future. However, I must commend the chat service team for their quick response and willingness to help. It's reassuring to know that SSLs.com values responsiveness and has a team in place to help when needed. On the whole, I found SSLs.com to be a competent and reliable service, and I would certainly recommend it to others despite the minor hiccup I experienced.

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12:52 pm EDT
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SSLs.com Review of SSLs.com: Frustrating Navigation & Lack of Clarity on Prices & Discounts

As a customer who recently visited SSLs.com, I have to say that I found the site to be rather difficult to navigate. Throughout my experience, I never quite knew when I was going to be asked to pay, which was a bit frustrating.

One particular issue that I found perplexing was that, as someone who already had an SSL, I wasn't quite sure if I even needed to purchase anything from the site. The website sent me an email suggesting that my basket had an item in it, but when I clicked the link, my basket was mysteriously empty.

Additionally, I noticed that the website offered a code for 10% off, but there was no clear way for me to apply the code during the checkout process. Even more confusingly, the site seemed to suggest that the cost of an SSL was only $16, but it wasn't until later in the checkout process that I realized I would be paying for multiple years.

These are all issues that I found to be concerning, but perhaps my biggest question was what would happen if my business were to fail and I would no longer require an SSL. Would I be eligible for a refund, or would I be stuck paying for something that was no longer beneficial to me?

Overall, while I appreciate what SSLs.com is attempting to do in terms of offering SSL certificates to individuals and businesses, I found my experience to be a bit misleading and frustrating, with a lack of clear communication throughout the process.

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11:55 am EDT
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SSLs.com Mixed Experience with SSLs.com: User-Friendly Website Improvements Recommended

Let me start off by saying that my experience with SSLs.com was a bit frustrating at first. I spent a good chunk of time trying to figure out how to register for the site, only to realize that you can't actually do so until you're in the process of buying a product. This was a bit of a letdown for me, as I like to be able to browse a site before committing to purchasing anything.

When I finally got around to looking at the SSL certificates, I found it difficult to differentiate between them. They all seemed to offer similar benefits and features, making it hard for me to decide which one to choose. Additionally, I ended up purchasing a certificate without ever specifying which domain it was for, which left me feeling a bit uneasy.

However, I must say that SSLs.com did respond quickly to my survey feedback, which was a positive point in their favor. Due to their good response time, I am inclined to increase my rating for their customer service.

Overall, while there were some hiccups in the process, I did end up with the SSL certificate I needed. I would recommend SSLs.com, but would suggest that they make some improvements to their website to make the registration and purchasing process more user-friendly.

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Is SSLs.com Legit?

SSLs.com earns a trustworthiness rating of 91%

Highly recommended, but caution will not hurt.

Our conclusion: After a detailed review, ComplaintsBoard finds SSLs.com to be a trustworthy company. Although there's a 0% resolution rate for customer complaints, which deserves attention, SSLs.com is known for their high standards and safety. If you're thinking about dealing with SSLs.com, it's wise to check how they handle complaints.

Ssls.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Ssls.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

Ssls.com you are considering visiting, which is associated with SSLs.com, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.

SSLs.com as a website that uses an external review system. While this can provide valuable feedback and insights, it's important to carefully evaluate the source of the reviews and take them with a grain of salt.

Several positive reviews for SSLs.com have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.

SSLs.com website is deemed to be popular and indicating that it receives a high volume of traffic. It is important to be cautious when using a highly trafficked website, as it may be a target for cybercriminals looking to exploit vulnerabilities or steal personal information.

However ComplaintsBoard has detected that:

  • While SSLs.com has a high level of trust, our investigation has revealed that the company's complaint resolution process is inadequate and ineffective. As a result, only 0% of 10 complaints are resolved. The support team may have poor customer service skills, lack of training, or not be well-equipped to handle customer complaints.
  • Website's registrar is popular among scammers, it means that a significant number of scammers have used that registrar to register domain names for their fraudulent websites. This can indicate that the registrar has lax verification processes, making it easier for scammers to register domains without providing accurate information.
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SSLs.com Confusing and Unclear: My Review of SSLs.com's SSL Certificate Purchasing Process

I purchased an SSL certificate from SSLs.com, but unfortunately the process was confusing and unclear. One of the major issues was that it was unclear for which domain name I was paying. It seemed that I had to pay first and then select the domain name. This made me very uncomfortable and unsure of the purchase that I was making.

The website itself was not very user-friendly, and I found it difficult to navigate. This was especially troublesome for someone who is not very tech-savvy. I believe that the User Interface Designer of the Webshop should look into these issues.

Luckily, after a week, I did eventually receive my certificate and was able to secure my website. However, the process of obtaining it was not smooth or clear. This experience has left me feeling uneasy and disappointed in the website's functionality.

Overall, I would recommend that SSLs.com make some serious improvements to their purchasing process and website design to ensure a better experience for their customers.

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SSLs.com Nightmare experience with SSLs.com - Compromised certificate, unresponsive support & lost revenue

As a business owner, it's crucial to have a reliable SSL certificate provider to secure your website and protect your customers' data. Unfortunately, our experience with SSLs.com was nothing short of a nightmare. Our first certificate was compromised, which put us in a precarious situation. We reached out to SSLs.com for a replacement, only to be met with yet another issue - their checkout wasn't working, leaving us unable to get the necessary replacement.

To make matters worse, our site was affected for a staggering 48 hours, leading to a significant loss of revenue, amounting to thousands of pounds. During this ordeal, the support we received from SSLs.com was painfully slow, and to add insult to injury, we were unable to reach them via phone - a crucial line of communication during emergencies.

As a customer, it's disheartening to have a provider so unresponsive and unhelpful during such a critical time. Although SSLs.com has a promising offer, we urge them to prioritize their customers and provide the support necessary to avoid such incidents in the future. We do not take pleasure in leaving negative reviews, but the impact of this event was too significant to ignore.

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SSLs.com Unsatisfactory Experience with SSLs.com: Not Suitable for Start-Ups

As a recently established MSP business owner, I was extremely excited about getting my website up and running. One of the requirements that I needed to fulfill was obtaining an SSL certificate. Initially, I was enthusiastic about using SSLs.com (ssls.com). However, my experience with this company has been nothing short of disappointing.

The first obstacle that I faced was the exorbitant cost of purchasing an SSL certificate for a start-up business like mine. With no public records to my name, I had to go through a tedious process of setting up services that I had not budgeted for. This meant that my SSL purchase ended up being significantly more expensive than going with GoDaddy.

To make matters worse, I recently encountered more issues when attempting to use SSLs.com (ssls.com). I had to set up a phone line and hire a lawyer to "verify" my identity, which led to an additional $300 in expenses. It was a frustrating and costly experience, to say the least.

While SSLs.com (ssls.com) may be a good option for established companies looking to purchase SSL certificates, I would definitely not recommend it to fellow start-ups. The overall process of obtaining an SSL certificate through this company was not only a waste of time but a huge financial burden. I regret not going with GoDaddy in the first place and advise others to avoid SSLs.com (ssls.com) for their SSL certificate needs.

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SSLs.com SSLs.com Review: Installation Process Leaves Much to Be Desired

When it comes to securing your website with SSL encryption, SSLs.com (ssls.com) seems like a promising option. However, my experience with their installation process left much to be desired. As someone who is knowledgeable about website management and ISPconfig, I found the installation process to be very confusing.

Despite trying to follow the ISPconfig instructions provided by SSLs.com (https://www.httpcs.com/en/help/certificats/tutorial/how-to-install-an-ssl-certificate-on-ispconfig) numerous times, I still struggled to get the certificate installed properly. In fact, the one time that I did successfully install the certificate didn't even follow the provided instructions. Unfortunately, the process I used seemed to be somewhat of a fluke, and I was not able to replicate it again.

One issue I encountered in particular was a lack of help on the support pages regarding ISPconfig. While I appreciate that SSLs.com (ssls.com) provides instructions for installing SSL certificates, a more comprehensive approach would be helpful, including any potential troubleshooting guides and videos to help illustrate more clearly the process.

Eventually, the installation process became too much for me to handle alone, so I enlisted my hosting company to assist me. Although the process was eventually resolved, I still would have preferred a smoother and more streamlined installation experience.

In conclusion, while SSLs.com (ssls.com) may be a viable option for those in need of SSL certification for their website, the installation process can be difficult to manage. Those with limited technical skills or experience may want to consider seeking guidance from SSLs.com (ssls.com) or other professionals to ensure a successful installation.

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SSLs.com Review of SSLs.com: Quality SSLs and Helpful Customer Service

I recently had an experience purchasing an SSL from SSLs.com and there were some issues that needed to be addressed. When I attempted to copy and paste the .txt into the SSL wizard of my shared host provider, I received an error message stating that the domain name did not match the information provided in the CSR. Naturally, this caused some confusion and frustration on my end.

Before purchasing the SSL from SSLs.com, I made sure to have an extensive online chat with one of their representatives to iron out any questions or concerns. They assured me that this particular SSL was, in fact, a Vanity SSL. However, the first company I had attempted to purchase from had informed me that their SSL was not a vanity certificate.

I am still working with my shared host provider to get to the bottom of the issue, but it's important to note that the customer service at SSLs.com was quite helpful and understanding throughout the entire process. Despite the hiccup, I appreciate their representative taking the time to explain the situation thoroughly and guide me towards finding a solution. Overall, I would recommend SSLs.com to anyone looking for quality SSLs and attentive customer service.

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SSLs.com SSLs.com Review: Competitive Prices and User-Friendly Website with Some Communication Hiccups

My recent experience with SSLs.com (ssls.com) has been a mixed bag. On one hand, it was incredibly easy to navigate their website and browse their selection of SSL certificates. Not only do they offer a variety of options, but their prices are some of the cheapest I've seen on the market. For someone like me who is on a tight budget, this was a huge relief.

However, I did encounter an issue during the ordering process. Rather than sending confirmation emails to the correct email address that I provided them with, they sent them to a non-existent email account which caused a bit of confusion and frustration. Additionally, their attempt to confirm my ownership through a phone call was hindered by my voicemail-only phone number, which was not advised in advance.

Despite these hiccups, SSLs.com was quick to respond to my concerns and provide a solution. Their customer service team was incredibly helpful and understanding. Overall, I would recommend SSLs.com for their competitive prices and user-friendly website, but be sure to double-check all communication details to avoid any potential miscommunications.

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SSLs.com SSLs.com Review: Comprehensive Options & Strong Security Commitment

Recently, I had an experience with SSLs.com and I wanted to share it. During the checkout process, I encountered some trouble with my PayPal login and had to use a credit card instead. Despite this minor hiccup, I was still very interested in exploring the options for obtaining a higher level security certificate.

However, I did have concerns about the verification process, particularly since I share my phone number with a number of different businesses. The business in question was not the primary business associated with that phone line, so I was a bit hesitant about whether or not the verification check would be successful. It's unfortunate, as I really would have loved to have the added protection and credibility that comes with a higher level certificate.

So, despite not being able to secure that particular certificate at this time, I feel compelled to share that I had a positive experience with SSLs.com. Their website is user-friendly and easy to navigate. The options for security certificates are comprehensive and it's clear that they have a strong commitment to security.

Additionally, they offer a range of informative guides and resources on their website to help educate users about online security and the importance of SSL certificates. This is a great addition and shows that they care about their customers and want them to be informed and make informed decisions.

Overall, I would highly recommend giving SSLs.com a try if you're in the market for a security certificate. Despite my personal hurdles with the verification process, they have a lot going for them in terms of their website, resources, and commitment to security.

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Overview of SSLs.com complaint handling

SSLs.com reviews first appeared on Complaints Board on May 5, 2023. The latest review Reliable SSL Provider with Great Customer Support for Mac Users was posted on May 23, 2023. SSLs.com has an average consumer rating of 1 stars from 10 reviews. SSLs.com has resolved 0 complaints.
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SSLs.com is ranked 30 among 79 companies in the Computer Security category

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