The complaint has been investigated and
resolved to the customer's satisfactionResolved Sportsbook.com — They Steal Your Money - You Can't Withdrawal It... Beware!
resolved to the customer's satisfaction
Sportsbook.com is an absolute SCAM. I had a perfectly acceptable experience right up until I tried to get my money out. Then the fun begins. I attempted for over four weeks to make a withdrawal. Each time, my request was "succssfully submitted" but several days later I would get an email indicating that it had been rejected because they couldn't verify my banking information. Each time, I provided all of the additional information they requested. And each time my request to get my money out with denied. Finally, they were able to send a check to me by FedEx. However, the check never arrived. It was "lost by FedEx" (according to Sportsbook.com). That shouldn't have been a problem... except that they then informed me of their mysterious "60-day stop payment" policy (which means if you don't get your money within 60-days, you're just out of luck - there's nothing they can do to help you). After multiple inquiries, I was told that even though this policy is nowhere to be found on their website (nor is it listed in ANY of their documentation, rules, policies, etc) that there was nothing I can do. They simply refuse to let you withdrawal your money. I want to emphasize a few key points: (1) they don't disclose this mysterious 60-day "stop payment policy" ANYWHERE (not on their website, not on their policy page, not on the section for making a withdrawl) nor is it mentioned by anyone during the process of assisting you in a withdrawal; (2) they REFUSE to take the easy actions necessary to resolve the situation (stop payment on the check - which would include, appropriately, a stop payment fee - and reissuing a check).
I intend to file a class action lawsuit againt Sportsbook.com for fraudulent and misleading business practices, specifically related to their refusal to allow a legal withdrawl of customer funds and for acting in contrivention with their disclosed transaction practices and policies. I will be seeking actual and punative damages, meaning I seek to recover the actual amount of my funds that they refuse to let me withdrawal my own funds in addition to punative damages against the company for misleading and grossly unethical business practices. In addition, I intend to file complaints with VISA, MasterCard, American Express, and Discover recommending that they block Sportsbook.com from transacting in the United States. I have extensively documented my complaint and am confident that a class could be easily organized.
IF YOU ARE INTERESTED IN PARTICIPATING IN A CLASS ACTION LAWSUITE AGAINST SPORTSBOOK.COM, PLEASE EMAIL YOUR CONTACT INFORMATION TO SPORTSBOOK.CLASSACTION.[protected]@GMAIL.COM (INCLUDE YOUR NAME, EMAIL, AND A BRIEF DESCRIPTION OF HOW SPORTSBOOK DEFRAUDED YOU). MY ATTORNEY WILL COORDINATE THE NECESSARY FILINGS AND BE IN TOUCH.
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