The complaint has been investigated and
resolved to the customer's satisfaction
Resolved
Sportsbook.comThey Steal Your Money - You Can't Withdrawal It... Beware!

Sportsbook.com is an absolute SCAM. I had a perfectly acceptable experience right up until I tried to get my money out. Then the fun begins. I attempted for over four weeks to make a withdrawal. Each time, my request was "succssfully submitted" but several days later I would get an email indicating that it had been rejected because they couldn't verify my banking information. Each time, I provided all of the additional information they requested. And each time my request to get my money out with denied. Finally, they were able to send a check to me by FedEx. However, the check never arrived. It was "lost by FedEx" (according to Sportsbook.com). That shouldn't have been a problem... except that they then informed me of their mysterious "60-day stop payment" policy (which means if you don't get your money within 60-days, you're just out of luck - there's nothing they can do to help you). After multiple inquiries, I was told that even though this policy is nowhere to be found on their website (nor is it listed in ANY of their documentation, rules, policies, etc) that there was nothing I can do. They simply refuse to let you withdrawal your money. I want to emphasize a few key points: (1) they don't disclose this mysterious 60-day "stop payment policy" ANYWHERE (not on their website, not on their policy page, not on the section for making a withdrawl) nor is it mentioned by anyone during the process of assisting you in a withdrawal; (2) they REFUSE to take the easy actions necessary to resolve the situation (stop payment on the check - which would include, appropriately, a stop payment fee - and reissuing a check).

I intend to file a class action lawsuit againt Sportsbook.com for fraudulent and misleading business practices, specifically related to their refusal to allow a legal withdrawl of customer funds and for acting in contrivention with their disclosed transaction practices and policies. I will be seeking actual and punative damages, meaning I seek to recover the actual amount of my funds that they refuse to let me withdrawal my own funds in addition to punative damages against the company for misleading and grossly unethical business practices. In addition, I intend to file complaints with VISA, MasterCard, American Express, and Discover recommending that they block Sportsbook.com from transacting in the United States. I have extensively documented my complaint and am confident that a class could be easily organized.

IF YOU ARE INTERESTED IN PARTICIPATING IN A CLASS ACTION LAWSUITE AGAINST SPORTSBOOK.COM, PLEASE EMAIL YOUR CONTACT INFORMATION TO SPORTSBOOK.CLASSACTION.[protected]@GMAIL.COM (INCLUDE YOUR NAME, EMAIL, AND A BRIEF DESCRIPTION OF HOW SPORTSBOOK DEFRAUDED YOU). MY ATTORNEY WILL COORDINATE THE NECESSARY FILINGS AND BE IN TOUCH.

Responses

  • Co
    ConsumerAdvocate58775 Apr 10, 2011

    They did the same thing to me! I will send all my info in to the email you put in your post... their company is such a joke. I hope you will be successful in getting them to pay for their dishonest actions.

    1 Votes

Post your comment

    By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions

    IN THE NEWS

    Unhappy consumers gather online at Complaintsboard.com and have already logged thousands of complaints
    If you see dozens of complaints about a certain company on ComplaintsBoard, walk away.
    One of the largest consumer sites online. Posting here your concerns means good exposure for your issues
    A consumer site aimed at exposing unethical companies and business practices
    ComplaintsBoard is a good source for product and company gripes from especially dissatisfied people
    You'll definitely get some directions on how customer service can best solve your problem