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SpookyEyes Customer Service Phone, Email, Contacts

SpookyEyes
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www.spookyeyes.com
www.spookyeyes.com

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1.0 4 Reviews

How responsive is SpookyEyes's customer service?

0 Resolved
4 Unresolved
Absolutely frustrating 🫠
It's quite possible that SpookyEyes is not aware of the complaints or rarely monitors their existence because we find it hard to believe they don't care about their customers. We advise reviewers to be very careful and have a backup plan if their issue isn't addressed. Check out other unresolved complaints on ComplaintsBoard to avoid problems caused by SpookyEyes's silence.
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SpookyEyes reviews and complaints 4

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Newest SpookyEyes reviews and complaints

ComplaintsBoard
M
10:09 am EDT

SpookyEyes contacts an kit

I ordered pair contacts and a care kit I paid for faster shipping within four to five days have not received anything yet my card was charged I look for the number to contact them for customer service and the number doesn't work I have not responded to my email people should get in trouble for scamming something needs to be done about this they should be banned from having dirt website on the internet

Desired outcome: Money back and Company band from the internet

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ComplaintsBoard
B
4:58 pm EST

SpookyEyes not receiving my order

I paid for colored contacts and a kit my card was charged but I have not received what I payed for I'm very frustrated only way to reach them by phone is to buy a calling card because they are in the UK and you need international calling to contact them. I would not recommend making a purchase through this company unless you like losing money and not getting what you paid for this is by far the worst online experience I've ever had.

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ComplaintsBoard
M
5:15 am EDT

SpookyEyes the worst company

The shipping is very expensive and may cost you more than you paid for the contacts.
And I would understand this price if it was right to pay so much money for nothing. First of all, I paid for an expedited shipping. Yes, it's the most expensive option, but needless to say, the standard shipping fee is high as well.
Ok. Fast shipping. My order had to be here within 3-4 days.
It never arrived. Asked for a refund. Still waiting.
So this story has been lasting for 2 months. Will it ever stop?

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Is SpookyEyes legit?

Our verdict: Complaints Board's thorough examination reveals SpookyEyes as a legitimate entity with notable strengths. Despite a 0% resolution rate on customer complaints, which invites a closer look, SpookyEyes stands out for its commitment to quality and security. Clients considering SpookyEyes should delve into its customer service record to gauge compatibility with their expectations.

SpookyEyes earns 91% level of Trustworthiness

Perfect Trust Endorsement: SpookyEyes achives 91% ligitmacy per Complaints Board. Highly recommended, yet always stay vigilant.

We found clear and detailed contact information for SpookyEyes. The company provides a physical address, phone number, and email, as well as 2 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

Spookyeyes.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Spookyeyes.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

This website offers payment methods that provide the option for customers to get their money back, which could be a positive indicator of the company's commitment to customer satisfaction.

Spookyeyes.com appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.

However ComplaintsBoard has detected that:

  • A user on Complaintsboards.com notes that they were interested in purchasing a product from SpookyEyes, but after conducting a search on multiple review sites, they were unable to find any reviews or feedback. The user advises others to be wary of the company's lack of online presence and to consider alternative options.
  • The website belonging to SpookyEyes has a low number of visitors, which could be a red flag for users. However, it's important to conduct additional research to fully evaluate the website's legitimacy and trustworthiness.
ComplaintsBoard
U
4:00 am EDT

SpookyEyes scammed!

Do not do business with SpookyEyes, it is a 100% scam! I have ordered a pair of lenses and did not receive anything yet. I made my order back in December and it is now May and still no sign of my order. I contacted SpookyEyes in January and they promised me a refund, but then they just stopped replying to my messages and I did not get my money back! I'm totally disgusted with this site!

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Contact SpookyEyes customer service

Phone number

+44 20 8090 5208

Website

www.spookyeyes.com

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