Menu
Register
Write a review File a complaint
GeorgiaShades Customer Service Phone, Email, Contacts

GeorgiaShades
Reviews and Complaints

georgiashades.com

Learn how the rating is calculated

1.0 5 Complaints
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

GeorgiaShades Complaints 5

ComplaintsBoard
R
1:31 am EDT

GeorgiaShades this is a total scam

Ordered a pair of sunglasses from GeorgiaShades website and never received them. This company is a total joke, there is actually no way to contact customer support. I contacted them many times regarding my order status but never ever received a reply. They have an email address, a phone number but they are ignoring all the messages and calls. Horrible company to deal with. Too bad I did not check the reviews earlier. Stay away from this scam!

Read full review of GeorgiaShades
Hide full review
ComplaintsBoard
R
9:47 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

GeorgiaShades Sunglasses

Purchased a pair of Gucci sunglasses as a birthday gift for my husband. Received a pair of sunglasses that were not the same as the pair featured on their website. I immediately submitted an RMA request and received an email acknowledging my request and instructing me to not return anything until I receive an approval and return instructions. It has been over a week and I have not received a response. They have a 14 day return policy & charge a 15% restocking fee. This is absolutely absurd considering they committed the error. I have also left multiple messages with their customer service department and have not received a response. You can't get anyone on the phone when you call their toll free number and are prompted to leave a message. These people are crooks and I'm out $200.

Read full review of GeorgiaShades
Hide full review
ComplaintsBoard
B
8:03 pm EDT

GeorgiaShades I was scammed by this company

I have ordered sunglasses from the company www.georgiashades.com. It was three weeks ago, but I haven’t got my sunglasses. I checked the website, but there was information about my purchase. Also, the seller doesn’t reply to my emails. I checked my card and money was taken on time from me. I think that the company simply misleads me and they don’t care about their customers at all. I won’t recommend this company.

Read full review of GeorgiaShades
Hide full review

Is GeorgiaShades Legit?

GeorgiaShades earns a trustworthiness rating of 91%

Highly recommended, but caution will not hurt.

Our conclusion: After a detailed review, ComplaintsBoard finds GeorgiaShades to be a trustworthy company. Although there's a 0% resolution rate for customer complaints, which deserves attention, GeorgiaShades is known for their high standards and safety. If you're thinking about dealing with GeorgiaShades, it's wise to check how they handle complaints.
  • We detected that georgiashades.com is missing an SSL certificate, which is a cause for concern. Without an SSL certificate, the website may not be taking adequate steps to protect users' sensitive information. This can increase the risk of intercepted data being used for malicious purposes.
  • The website belonging to GeorgiaShades has a low number of visitors, which could be a red flag for users. However, it's important to conduct additional research to fully evaluate the website's legitimacy and trustworthiness.
ComplaintsBoard
V
5:33 am EDT

GeorgiaShades The seller promised to deliver order, but they failed and didn't reply

I ordered sunglasses from the website www.georgiashades.com. It was horrible, ‘coz I didn’t get any info and waited 3 weeks, but of course no one delivered my order. After that I contacted the chat agent, and he told me that they lost my order, but they promised to provide it within several weeks. After that they again ignored me and I hadn’t received my order. Scam. Maybe someone has any ideas how to return money back, please contact me then or leave a comment. Thanks.

Read full review of GeorgiaShades and 3 comments
Hide full review
3 comments
Add a comment
O
O
Obriene
US
Apr 26, 2011 6:02 pm EDT

Crooks - Crooks - Crooks Second Quality and defective sunglasses - That is all the sell - and if you can see the defect they make you pay for shipping back and then 25% restock fee. In fact I think this is how they make most of their money Satisfaction Guaranteed!

R
R
Robert201
Washington DC, US
Jul 04, 2011 6:18 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Stay away from these crooks (georgiashades.com) they sell junk and charge you a hefty 25% when item is sent back

R
R
Robert201
Washington DC, US
Jul 04, 2011 6:12 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

It took them 2 weeks to send me my sunglasses and they were defective. Had to pay to ship them back for to order something else so I would not be charged the restock fee, but I was charged 25% restock fee right away.

ComplaintsBoard
N
4:57 pm EST

GeorgiaShades Don't buy sunglasses from them

I ordered a pair of sunglasses from them - turned out to be completely fake. They charge a 15% restocking fee and you pay for return shipping so they still make out with money for selling $5 fake cheapies! Don't buy sunglasses from them and if you already did, just compare it to real sunglasses at the sunglass hut/solstice. Tap the lenses and you will hear a difference in the sounds the tapping makes. They're not authentic.

Read full review of GeorgiaShades and 2 comments
Hide full review
2 comments
Add a comment
T
T
teedu
US
Jul 01, 2013 4:30 am EDT

Jeff,
Are you one of the employees who work on the store? OR are you the owner typing from the third party perspective?
The website you have is simply hard to believe that it sells AUTHENTIC item. First, you are not an authorized dealer. Second, you sell wayyyy much cheaper than other retail price. Third, I agree with Nuere! You can cheat on newbie customers but you can't lie on the QUALITY! Authentic Card isn't enough to convince that it is a REAL PRODUCT!
Wish you all the best in your future life

J
J
jeff618
US
Jun 07, 2012 4:37 am EDT

This is absolutely not true. I have been a customer for over 5 years and me and my friends have bought multiple pairs of eyewear from Georgia Shades. All of their product is 100% authentic, brand name eyewear. True that they do have the 15% restocking but that's clearly listed on their website and the reason is because a lot of people change their minds after they buy instead of before they buy. They encourage you to buy only what you're going to keep...and that's a quote. Customer paying return shipping is also true and for the same reasons - which is fairly standard on the internet. (besides, walmart doesn't pay for my gas when I return something either) If you buy what you know you like, you'll get authentic eyewear and then the return policy doesn't matter. Everything I've gotten at Georgia Shades was 100% brand name authentic, shipping was fairly quick and when I've had email questions they respond quickly. The price is right too. I'm not sure what more you can ask for? My guess is that you were telling them its fake and they know its not fake, they had to stick to their policies, and thus you got upset. ~ Jeff, WI

GeorgiaShades Reviews 0

Looks like GeorgiaShades has no reviews yet.
Write a review
Subscribe to receive notifications of all new customer feedback

If you represent GeorgiaShades, take charge of your business profile by claiming it and stay informed about any new reviews or complaints submitted.

👉 Claim your business

Overview of GeorgiaShades complaint handling

GeorgiaShades reviews first appeared on Complaints Board on Dec 5, 2011. The latest review this is a total scam was posted on Aug 4, 2016. GeorgiaShades has an average consumer rating of 1 stars from 5 reviews. GeorgiaShades has resolved 0 complaints.
Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service
  1. GeorgiaShades Contacts

  2. GeorgiaShades phone numbers
    +1 (888) 588-3419
    +1 (888) 588-3419
    Click up if you have successfully reached GeorgiaShades by calling +1 (888) 588-3419 phone number 0 0 users reported that they have successfully reached GeorgiaShades by calling +1 (888) 588-3419 phone number Click down if you have unsuccessfully reached GeorgiaShades by calling +1 (888) 588-3419 phone number 0 0 users reported that they have UNsuccessfully reached GeorgiaShades by calling +1 (888) 588-3419 phone number
  3. GeorgiaShades address
    991B W Main St., Waterford, Wisconsin, 53185, United States
  4. GeorgiaShades social media
  5. Nick
    Checked and verified by Nick This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    May 24, 2024
GeorgiaShades Category
GeorgiaShades is ranked 69 among 81 companies in the Glasses and Lenses category

Our Commitment

We stand for unbiased reviews

We make sure all complaints and reviews are from real people sharing genuine experiences.

We help resolving issues

We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.

We advocate freedom of speech

We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)

We ensure transparent and fair ratings

Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.

We care about your privacy

Personal details of reviewers are strictly confidential and hidden from everyone.

We are easy, free and open to everyone

Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.