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MacV Eyewear Customer Service Phone, Email, Contacts

MacV Eyewear
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www.macveyewear.co.uk

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2.0 4 Complaints
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MacV Eyewear Complaints 4

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2:14 am EST
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I bought a pair of sunglasses from Mall de Goa. After less than two weeks one of the temples went off. I saw that the screw which goes through the frame and the lense is broken in its base. I cannot say how could this happened without breaking the lense and/or the frame if there was any pressure made on it. I can assure you that I am always very gentle with...

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3:26 am EDT
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MacV Eyewear sales agent at work infinity mall andheri west

I have had a good experience with MacV sales at the Vikhroli mall and really like the aviators I purchased . But the nose grip broke and that is when I went I infiniti mall. Soon after I purchased the limited range pair for inr 4000 I I went back to the shop to change them the next day and the kept slipping off. I was told I count not do that . Well eventually the rod broke off and I took for repairs . When I tried to tell the sales agent that this was exactly why I didn't want this pair but he had forced to take them, he was menacing and threatening and started being very loud. I was never contacted to say that they were ready till I went across yesterday . Since he was in a weekly off, another sales agent was manning the counter and he told that within purchasing the glasses within 2 weeks I should have changed the glasses. I realised that I had been cheated and was treated very badly as a customer that I felt I had to make this complaint

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4:58 am EDT
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MacV Eyewear eyeglass frame

Hi Sir,
I bought a macV frame(model no.8002) from your store in GIP mall, Noida a few months back. I got them made with my expensive prescription glasses 1 month ago and the right hand part of the frame has cracked despite taking so much care of the frame and handling it delicately. Moreover, the frame' s quality is so poor that it always makes a creaking sound while bending the side temples. I am really disappointed by the quality of frame made by such a popular brand globally and I feel i have wasted ₹1600(+2200 for lenses) on such a poor quality product. I regret my purchase.
Please take some action asap.

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Resolved

The customer service of macV eyewear was great. I received a call from Mr.Fahad from macv 3 days after submitting my complaint and he immediately arranged for the replacement of the frame.

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Is MacV Eyewear Legit?

MacV Eyewear earns a trustworthiness rating of 90%

Highly reliable. Use their services with confidence, yet trust but verify.

Our conclusion: ComplaintsBoard rates MacV Eyewear highly, which means their services are pretty reliable. Despite this, their 25% complaint resolution rate raises questions. We recommend users check reviews and complaints about MacV Eyewear to understand what to expect from them.

MacV Eyewear has claimed the domain name for macveyewear.co.uk for a long time, which suggests that the website is established and has a history of being in operation. This is a positive sign, as it indicates that the website has been around for a while and may have a reputation to maintain.

Macveyewear.co.uk has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Macveyewear.co.uk appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.

However ComplaintsBoard has detected that:

  • A user on Complaintsboards.com notes that they were interested in purchasing a product from MacV Eyewear, but after conducting a search on multiple review sites, they were unable to find any reviews or feedback. The user advises others to be wary of the company's lack of online presence and to consider alternative options.
  • MacV Eyewear protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
  • The website belonging to MacV Eyewear has a low number of visitors, which could be a red flag for users. However, it's important to conduct additional research to fully evaluate the website's legitimacy and trustworthiness.
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2:51 pm EDT
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This is my worst nightmare, i have got 3 glasses from MAC V EYEWEAR company, this glass not even 1 Month old, got broken from top part, i went there for the issue, sunil from vashi inorbit started speaking arrogantly, yeh kaise ho saktha hai... And all... Phone : [protected] Invoice no. 2030 If u r not to bothered to sell product high standard please don't...

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Overview of MacV Eyewear complaint handling

MacV Eyewear reviews first appeared on Complaints Board on May 9, 2015. The latest review mcv1307 was posted on Feb 14, 2020. The latest complaint eyeglass frame was resolved on Jun 26, 2019. MacV Eyewear has an average consumer rating of 2 stars from 4 reviews. MacV Eyewear has resolved 1 complaints.
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  1. MacV Eyewear Contacts

  2. MacV Eyewear address
    100 West Regent Street,, Glasgow, Scotland, Strathclyde, G22QD, United Kingdom
  3. MacV Eyewear social media
  4. Michael
    Checked and verified by Michael This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jun 13, 2024
MacV Eyewear Category
MacV Eyewear is ranked 54 among 81 companies in the Glasses and Lenses category

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